Tom.co.uk レビュー 4,412

Woooooooow

Filled out the life insurance form and had TOM contacting me a few times throughout the week but unfortunately missed the calls due to my line of work, but today I received a phone call from Tom Way, all I can say is what a gentleman. Talked me though the process, assuring me of the terms regarding my children and making the phone call a perfectly cleared and assuring I was completely understood. 10/10 for the service.

Also thank you for the chat, had a good few things in common and it’s always good to recognise a fellow Welsh accent.

Thank you Tom!

Emily Lewis Called me after I requested a quote form seeing an ad on instagram. My main reason for this review is due to the customer care I got from Emily. Without doubt the nicest, clued up, articulate and helpful customer care interaction I’ve ever had on the phone. Plus I got the product which sounds perfect. All of it was 10/10. Look after Emily 😄

Mike made the whole life insurance process simple and stress-free. He took the time to explain all my options clearly, answered every question patiently, and helped me choose a policy that truly fits my needs and budget. I never felt pressured—just well-informed and supported. I highly recommend Mike to anyone looking for trustworthy and professional guidance with life insurance.

Spoke to Jake Phillips. Really impressed! Jake found a solution for what I was looking for so very pleased indeed. What I enjoyed was the honesty and openness with me. Really felt that Jake was trying to find the perfect option for me (which he did!). Thanks Jake - much appreciated!

Proper quality man really nice guy really helpful five star review does not do justice for how good this filler is
-Lewis Routley

Suresh teji was a great help in finding the right plan

Big shout out Lewis Routley. His whit and charm knew no bounds and made the whole process easy!

Very easy process explained by Daniel platt.
He gave me options and explained them thoroughly.
I’m now covered with my son and partner protected if anything ever happens to me.
Highly recommend.

The whole process was easy/explained very well by my advisor Joseph Purnell. Every question answered quickly and professionally. The policy is straightforward and generous. I would highly recommend to others to use this service.

10/10 customer services from start to finish.

Great, down to earth bloke and he sang me happy birthday.

Cheers Lewis!

They cus services was an amazing and they company didn't liar to me.

After just buying my first house life insurance was a must for peace of mind for my kids. Not something I've ever thought about and was a bit sceptical about. Talking to Lewis felt like talking to an old friend. Very professional, explained all my options in a way that didn't feel like a sale more a chat with a buddy that had my best interests in mind. Will certainly be recommending TOM to my circle.

Kurtis from polly life insurance was absolutely amazing and help me to get life coverage for my self so I know my daughter will be okay when my time comes

Review of Tom.co.uk – Serious Concerns About Phone Harassment ⚠️

After entering my phone number on Tom.co.uk to request a quote, I have been receiving persistent nuisance calls throughout the day. This is highly suspicious because I normally do not receive scam calls, and I have EE Scam Gaurd enabled, which usually blocks them.

The numbers that have contacted me include:
• 0808 189 1512
• 0117 205 6348
• 07441 917367
• 07441 917379
• 0808 189 1477

Several of these numbers appear online in connection with telephone scams, and the timing immediately after submitting my details is extremely concerning.

One caller (0808 189 1477) claimed to be from SKY regarding insurance for SKY equipment. The caller had a polite Indian/Pakistani accent and claimed her name was “Victoria.” When challenged about her identity and employer, she insisted she worked for SKY but quickly hung up when questioned further. This strongly suggested a scam attempt.

I have checked some of these numbers online and found reports describing them as active scam calls, often originating from overseas call centres.

Given that I almost never receive scam calls, it is extremely suspicious that these calls began immediately after submitting my number for a quote.

It appears that many other people report similar experiences, which raises serious concerns about how customer data is handled. Either:
• Their systems may be compromised
• Customer data may be mishandled internally
• Or personal data may be shared with third parties without adequate safeguards

Any of these possibilities represent a serious failure of data protection responsibilities under GDPR.

I strongly advise anyone considering using this site to think carefully before providing personal details.

Extremely concerning experience. 🚫📞

Perfect is all you need to know. Friendly and informative. Understood my needs. Great price. Kurtis is an asset to the team.

I was genuinely interested in life insurance, so made a mistake of giving out my contact details. They obviously sell your details on to third party's who bombard you constantly. I thought this company (tom) was genuine but no better than the rest unfortunately. So now blocking number after number, trying to get a bit of peace and quiet. I refuse to deal with any company that sells my details onto third partys, this is borderline harassment at this point.

Brilliant experience l, had a call with Daniel Platt who was great, friendly, transparent and really explained all the process. For context I had a really bad experience a couple weeks back with a broker so was a bit hesitant but had no need to be at all, went through everyone openly and in plain English talked about options and pulled the trigger on the call with no silly sales stuff or pushy expectations - happily recommend these guys!

Brillant person went through it in great detail and helped me get better cover for my family thankyou