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Tom Oliver Nutrition レビュヌ 481

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TrustScore 5段階評䟡の3

3.2

フィットネスず栄逊のサヌビス
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5぀星のうち1の評䟡

I did not receive my order after more than one month and no one reply to my emails and inquiries through contact form online. Utterly disappointed. Felt like I have been scammed.

5぀星のうち4の評䟡

Ordered two items. Products shipped quickly to the US. However, one of the bottles were opened and pills were all over inside of box. Emailed Toms Nutrition (TN) to notify of issue and requested rep... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I love Omega 3 Herring Caviar from Oliver Nutrition. It trully transformed my hair which is way thicker now. I've been using this product for over 2 years now and my hair was never more beautiful. It... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I’m a professional golfer who used really struggle with on course fatigue and dips in focus and energy levels during my rounds. I switched over to Tom Oliver vitamins and supplements and straight a... もっず芋る

䌁業が回答したした

䌁業情報

  1. フィットネスず栄逊のサヌビス
  2. ビタミン・サプリメント専門店

さたざたな倖郚゜ヌスから提䟛された情報

Providing the highest quality in premium nutritional supplements such as Omega 3, Vitamins including Vitamin D, Diet Protein Natural supplements, Vegan bars and more.

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3.2

たあたあ

TrustScore 5段階評䟡の3

481件のレビュヌ

5぀星
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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 16に回答しおいたす

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この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

Dear Sir/Madam,

Dear Sir/Madam,

I have not received my purchased package since August, and I am very disappointed with this delay. I kindly request a quick solution to this matter.

Regards,
Hanan Al Ghammas

2025幎8月27日
Tom Oliver Nutrition ロゎ

Tom Oliver Nutrition からの回答

Dear Hanan,

Please accept our sincere apologies for the inconvenience caused. An email was sent to you on 28th August to inform you that one item in your order was out of stock, and to ask whether you would prefer a replacement or a refund.

To resolve this matter promptly, we have dispatched the rest of your order and issued a refund for the out-of-stock item.

Thank you for your understanding, and we appreciate your continued support.

Kind regards,

5぀星のうち1の評䟡

Did not receive the package to


Did not receive the package to Switzerland! Very disappointing

2025幎5月16日
Tom Oliver Nutrition ロゎ

Tom Oliver Nutrition からの回答

Dear Dina,

we do apologise for this. After investigating into the issue we can see your parcel is currently being returned to us due to being undeliverable. We would kindly ask you to contact us via email on sales@tomolivernutrition.com and we can confirm delivery address and reattempt to send your order.

Kind regards
Tom Oliver Nutrition

5぀星のうち1の評䟡

Huge let down in service

Huge let down in service ,
Place an order on 14th May 2025, but until today , I still have not received my order . Paid in full with credit card and was told there was a refund due to some expiry of production date. I am from Singapore.

2025幎5月14日
Tom Oliver Nutrition ロゎ

Tom Oliver Nutrition からの回答

Dear Djohnnie,

Please accept our sincere apologies for the inconvenience caused.

As outlined in our previous email correspondence, a full refund was issued for the out-of-stock items in your order. Our records confirm that this refund was accepted on 22nd May 2025, the same day we received your response.

The remaining items were dispatched immediately on 22nd May. We have since raised an inquiry with DHL to determine the reason for the delivery delay, and we will share any updates with you directly via email as soon as we receive them.

We deeply regret any frustration this situation may have caused. As a valued customer, your satisfaction is extremely important to us, and we are committed to resolving this matter as swiftly and smoothly as possible.

Thank you for your patience and understanding.

Warm regards,
Tom Oliver Nutrition

5぀星のうち4の評䟡

Issue Resolved Fairly

My experience started off quite disappointing, but I genuinely appreciate the effort made by the Tom Oliver Nutrition team to resolve the issue. Their customer service was respectful and responsive, and the final outcome was fair. I hope this level of care continues for all customers in the future.

2025幎5月9日
5぀星のうち1の評䟡

It has been several weeks that my


It has been several weeks that my refund has not been complete, the items were never sent in the first place but even that after several contacts I did not receive any response on my issues.

2025幎3月12日
自発的なレビュヌ
Tom Oliver Nutrition ロゎ

Tom Oliver Nutrition からの回答

Dear Sir, we are sorry to hear your feedback however, after investigating we cannot find an order nor any correspondence in regards to the above. please reach out to us at sales@tomolivernutrition.com with an order number and our team will happily take care of you.

Kind regards.

Tom Oliver Nutrition

5぀星のうち3の評䟡

Estimated 3-5 days delivery took 10 days

Estimated 3-5 days delivery took 10 days

2025幎2月3日
Tom Oliver Nutrition ロゎ

Tom Oliver Nutrition からの回答

Dear Maryam,

Thank you for your feedback, and please accept our sincere apologies for the delay in your delivery.

Upon investigation, we found that Royal Mail initially encountered difficulties in delivering your package. Unfortunately, your order was temporarily misplaced, which led to the delay.

We have reached out to Royal Mail to understand why this happened and to help prevent similar issues in the future. While this was beyond our control, we are continuously working with our delivery partners across the UK to ensure efficient and timely deliveries.

Our goal is not only to meet our delivery commitments but to exceed them. We truly appreciate your patience and understanding.

If there’s anything further we can do for you, please let us know.

Kind regards,
Tom Oliver Nutrition

5぀星のうち1の評䟡

Service rating is a zero

Service rating is a zero. They never ever respond to questions. Lame. The product is good though.

2024幎12月31日
Tom Oliver Nutrition ロゎ

Tom Oliver Nutrition からの回答

Dear Amber,

Thank you for your feedback! We’re so glad to hear that you enjoy our products. However, we’re sorry to learn about your experience with our communications.

We’ve looked into this issue, but unfortunately, we couldn't find any messages from you via our website, email, or contact form under your name or order number. We take pride in our communication with customers, and we want to fully understand what may have gone wrong in this instance.

Could we kindly ask that you send an email to sales@tomolivernutrition.com with more details? We’re eager to assist and resolve any concerns you may have.

Thank you for your understanding, and we look forward to hearing from you.

Warm regards,

Tom Oliver Nutrition

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