Tool Maniac ロゎ
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Tool Maniac レビュヌ 

49
•
TrustScore 5段階評䟡の5

4.8

工具店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I’ve had nothing but excellent service from Tool Maniac over the past year or so! They may not be the cheapest tool shop but their range is excellent and customer service is phenomenal!! I’ve... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I like Toolmaniac :) they make it easy for me to buy presents for the menfolks. The stuff is excellent, but so is their customer service. No fuss, no bother, excellent tracking and quickly delivered.... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Fantastic experience with Tool Maniac. They are able to get hold of the entire Wera tool collection, even if not directly available on the site, with great prices and fast shipping. One of my produ... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Was looking for face masks and needed them quickly. The item arrived as stated the next day! Great communication re: delivery. Perfect timing. Thank you

䌁業が回答したした

䌁業情報

  1. 工具店
  2. DIY甚品店

圓該䌁業による蚘述

We love tools and we set out with the objective of becoming the home of tool lovers, while offering great products at competitive prices. Thanks to our close relationship with Wera we have made massive strides towards reaching our goal. As the home of tool lovers we needed a name that encapsulated both our and our customer’s passion for quality crafted tools, with leading innovation and reliability. Tool Maniac is for tools lovers. It is for everyone who’s ever held a screwdriver, spanner, hammer or chisel. It is for the plumbers, electricians, mechanics and apprentices. Tool Maniac is for you.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

49件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(49)

過去12か月のレビュヌ数: 9件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

First class to deal with

First class to deal with, they kept in touch with an accurate delivery & suggested a suitable replacement when one item was not available immediately.

2025幎2月12日
Tool Maniac ロゎ

Tool Maniac からの回答

Thanks for taking the time to review :)

5぀星のうち5の評䟡

Amazing Supplier

Only started dealing with Tool Maniac recently and they are a superb supplier. Always kept informed and customer service is way beyond anything we have had before. Would highly recommend.

2024幎11月29日
Tool Maniac ロゎ

Tool Maniac からの回答

Thank you for taking the time to review :)

5぀星のうち5の評䟡

Excellent A+++

Fast, efficient delivery with minimal hassle. And a great product received. I will be purchasing more in the future from this company A+++

2024幎11月11日
Tool Maniac ロゎ

Tool Maniac からの回答

Thank you for taking the time to review :)

5぀星のうち5の評䟡

Absolutely fantastic company to deal


Absolutely fantastic company to deal with from start to finish. I had a query and Sally answered it immediately. Fast dispatch and delivery and the items are exactly what i needed. Thank you

2024幎10月9日
自発的なレビュヌ
Tool Maniac ロゎ

Tool Maniac からの回答

Thank you for your kind review :)

5぀星のうち3の評䟡

Not transparent, 2 weeks + delay

Ordered item and said 2/3 days delivery. After ordered a couple of days later received an email saying that item was out of stock and would not be shipped until new stock would be available. If I knew before placing the order then I would have chose another retailer. I feel that a more honest and transparent indication of stock level and the length of delay of delivery would help. My item arrived but 3 weeks after ordering.

2024幎3月28日
Tool Maniac ロゎ

Tool Maniac からの回答

Hi there, delivery would usually be 2-3 days but the item was a new launch by Wera and was more popular than anticipated so we sold out our original stock allocation more or less overnight which meant we had to re-order from Wera. Wera did not have UK stock available hence taking 2-3 weeks to arrive with us. We did email to advise of the delay and if the wait was not ok could have cancelled the order offered a refund if required. Apologies you were unhappy. Tool Maniac

5぀星のうち1の評䟡

Never receive your order

14 days since I ordered, still don’t have my order. emailed multiple times no one gets back back to you. Avoid this company.

2024幎3月28日
Tool Maniac ロゎ

Tool Maniac からの回答

Hi there, sorry you have felt the need to leave a 1 star review. I can see you have emailed and should have got our "out of office" reply as were were doing an annual stock take over the Easter week and therefore not able to answer as quickly as usual. We did email you when you placed the order to advise of a delay with the stock, if this was not ok we could have cancelled the order and offered a refund, as we did not hear from you it was assumed you were ok to wait. Your item was dispatched - I am in contact with you by email to check this has been received and will rectify if this is not the case. Tool Maniac

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