We had a very good experience with TOP RENT A CAR Bulgaria. The booking process was simple, and the staff were friendly, professional, and helpful. We rented a Citroën C3 Aircross, which was clean, co... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Zum wiederholten Male hat man mich eines Lack- bzw. Felgenschadens bezichtigt, der von mir nicht veursacht wurde. Diese Machenschaften werden aufgrund nicht getätigter teurer Versicherungspakete ange... もっと見る
企業が回答しました
I come to Bulgaria several times a year and always rent a Citroen 3 from Top Rent a Car. Picking up and dropping off the car is quick and efficient, thanks to the staff. I pre-order and pay by card up... もっと見る
Страхотно обслужване от екипа на Top Rent A Car в Пловдив булевард 6-ти септември! Наехме автомобил и всичко мина перфектно. Служителите бяха много любезни и отзивчиви, обясниха ни всичко подробно, а... もっと見る
企業が回答しました
企業情報
当該企業による記述
Top Rent A Car is an international car rental company with offices across Bulgaria and Romania. OWe operate a 24/7 Call Center to ensure full support at every stage of your rental. Our fleet consists of over 2000 vehicles, all brand new and regularly maintained, covering everything from economy models to premium class. We guarantee a fast, secure booking process, transparent rental terms, and professional service tailored to your travel needs.
連絡先
Airports: Sofia T1, Sofia T2, Plovdiv, Varna, Bourgas, Downtown offices: Sofia, Varna, Bourgas, Sunny Beach, Golden Sands, Sozopol, Obzor, Deliveries all over the Country, ブルガリア
- +35970089050
- customer.service@toprentacar.bg
- toprentacar.bg
4.4
優良
3789件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I picked the car up from Burgas Airport…
I picked the car up from Burgas Airport and the service was quick and professional
The car was perfect for my needs
I will definitely be using them again
Many thanks
Jayson
2026年7月16日
自発的なレビュー
In the future, I hope to rent a car from Top Rent a Car. I like it.
I come to Bulgaria several times a year and always rent a Citroen 3 from Top Rent a Car. Picking up and dropping off the car is quick and efficient, thanks to the staff. I pre-order and pay by card upon arrival. There were no problems.
2026年7月3日
自発的なレビュー
Claridad, rapidez y atención
Claridad, rapidez y excelente atención, todo ello en un proceso sencillo y sin sorpresas
2026年7月16日
自発的なレビュー
Good service
Too long waiting time getting car, but besides this good service as always
2026年7月7日
自発的なレビュー
TOP RENT A CAR Bulgaria からの回答
Dear Mr. Villumsen,
Thank you for your feedback and for your continued trust in Top Rent A Car!
The longer waiting time was due to the busy summer season and the increased number of customers. We truly appreciate your patience and understanding during this period.
It means a lot to us to hear that you were happy with our service, and we look forward to welcoming you again soon!
Best Regards,
Top Rent A Car
Good service, good car
Everything worked perfectly, well organized company, very professional, I had some questions and requests for changes, got replies very quickly, fully to my satisfaction. The car was exactly as ordered.
2026年7月15日
自発的なレビュー
TOP RENT A CAR Bulgaria からの回答
Dear Dimitrina,
Your satisfaction is our priority. Thanks for the fantastic review!
Best regards,
Top Rent A Car
Great car rental service
Even though there were a lot of people when I picked up my car the staff stayed very organized and composed. They did their best to accommodate everyone.
2026年6月7日
自発的なレビュー
TOP RENT A CAR Bulgaria からの回答
Dear Mr. Kapitanov,
Thank you for your kind words and the 5-star rating. We're here to serve you!
Best regards,
Top Rent A Car
Отлично обслужване
Отлично обслужване, определено ще използваме услугите им отново!
2026年7月14日
自発的なレビュー
TOP RENT A CAR Bulgaria からの回答
Здравейте г-н Филипов,
Благодарим Ви за високата оценка! Ние винаги се стремим към най-доброто обслужване. Очакваме Ви отново!
С уважение,
Top Rent A Car
Great service, good value for money
Easy pick up and drop off, good value for money, super friendly service and good value for money. Have been their client for quite some time now, highly recommend if you are visiting Bulgaria. Keep it up !!
2026年7月15日
自発的なレビュー
TOP RENT A CAR Bulgaria からの回答
Dear Mr. Conchin,
Your 5-star review made our day. Thank you for choosing Top Rent A Car!
Best regards,
Top Rent A Car
Sehr schnelle und kompetente…
Sehr schnelle und kompetente Bearbeitung. Das Auto hatte top Zustand. Das Personal war höflich, professionell und kompetent
2026年7月15日
自発的なレビュー
TOP RENT A CAR Bulgaria からの回答
Dear Mrs. Simon,
Thank you for the wonderful review! We're happy to hear you enjoyed our service.
Best regards,
Top Rent A Car
Excellent service and a great Citroën C3 Aircross
We had a very good experience with TOP RENT A CAR Bulgaria. The booking process was simple, and the staff were friendly, professional, and helpful. We rented a Citroën C3 Aircross, which was clean, comfortable, and in excellent condition. The pick-up and return were quick and hassle-free. Everything went smoothly, and we would definitely use this company again. Highly recommended!
2026年7月11日
自発的なレビュー
TOP RENT A CAR Bulgaria からの回答
Dear Malgorzata,
Your kind words made our day! Thanks for the excellent review.
Best regards,
Top Rent A Car
TOP RENT A CAR Bulgaria からの回答
Dear Manu,
Thank you for your kind words and the 5-star rating. We're here to serve you!
Best regards,
Top Rent A Car
TOP RENT A CAR Bulgaria からの回答
Dear Mr. Darmonski,
We appreciate your positive feedback! Thanks for rating us 5 stars.
Best regards,
Top Rent A Car
Excellent service
Excellent service, fast and simple for the customer. The car was really great too. The staff is helpful and friendly.
2026年7月14日
自発的なレビュー
TOP RENT A CAR Bulgaria からの回答
Dear Mr. Tekev,
Thanks for the excellent review! We're pleased you enjoyed our service.
Best regards,
Top Rent A Car
TOP RENT A CAR Bulgaria からの回答
Dear David,
We are sorry to read your review. Unfortunately, we are unable to identify your rental based on the information provided, so we cannot investigate the situation or understand what led to your experience.
We kindly invite you to contact us at customerservice@toprentacar.bg with your reservation number and more details about your case. Our team will carefully review everything and provide you with a detailed response.
For more than 20 years, we have built our reputation on transparency, professionalism, and fair treatment of our customers. We take every concern seriously and are always willing to investigate and resolve any issues when we have the necessary information.
We look forward to hearing from you.
Best Regards,
Top Rent A Car
It was a pleasure renting this car…
It was easy to make the reservation online, and then when I pick up the car it was easy and everything was explained. The car was great, it drove very easy and the space in the car was enough for us 3. And it was not difficult to keep with the rules of the road because of the sensors in the car that notify you in time. I will defiantly rent a car again
2026年7月10日
自発的なレビュー
TOP RENT A CAR Bulgaria からの回答
Dear Milka,
Your 5-star review means a lot to us. Thank you for your kind words!
Best regards,
Top Rent A Car
Simple process to take and leave the…
Simple process to take and leave the car. Friendly staff!!👍🏻
2026年7月13日
自発的なレビュー
TOP RENT A CAR Bulgaria からの回答
Dear Mr. Sarc,
Thanks for the excellent review! We're pleased you enjoyed our service.
Best regards,
Top Rent A Car
TOP RENT A CAR Bulgaria からの回答
Dear Customer,
Your kind review made our day. Thanks for the 5 stars!
Best regards,
Top Rent A Car
Very slow and low power car
Very slow and low power car, only made for downtown not adapted for for highways or speedways.
2026年6月30日
自発的なレビュー
TOP RENT A CAR Bulgaria からの回答
Dear Customer,
Thank you for taking the time to share your feedback.
We're sorry to hear that the vehicle did not meet your expectations. We understand that some city cars are designed primarily for urban driving and may not provide the performance some customers prefer on highways.
As a car rental company, we offer a very wide range of vehicles to suit different travel needs—from compact city cars to larger, more powerful, and premium-class vehicles. For any future reservation, we would be happy to help you choose a model that better matches your planned route and driving preferences.
You are always welcome to contact us in advance at bookings@toprentacar.bg, and our team will gladly recommend the most suitable vehicle for your trip.
We hope to have the opportunity to welcome you again and provide an even better rental experience.
Best Regards,
Top Rent A Car
Коректни и супер нови чисти и запазени…
Коректни и супер нови чисти и запазени коли 😉
2026年7月12日
自発的なレビュー
TOP RENT A CAR Bulgaria からの回答
Здравейте г-н Хасан,
Благодарим за прекрасния отзив! Винаги се стараем да отговорим на Вашите очаквания и ще се
радваме да Ви обслужим отново.
С уважение,
Top Rent A Car
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