I used the site calculator to work out how many 850kg bags to order - worked out perfectly. Once I placed the on-line order I contacted the service desk to get a delivery date, we were going on holida... もっと見る
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Ordered a mammoth bag of top soil for laying grass. Sent email with pictures of location, parking restrictions, etc to make sure that there will not be any issue with delivery. There was a slight issu... もっと見る
企業が回答しました
Seller has been in touch and it looks like there was a one-off issue with our order. I can see the other reviews are excellent so I agree it must have been a one-off problem. Important thing is they... もっと見る
企業が回答しました
The compost is good quality for beds and borders. Excellent communication with Sarah who organised for the bulk bag to be delivered in a certain area. Thanks to the driver who carried out the delivery... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are a family run business that has worked in the commercial and domestic landscaping sector across the UK for over 30 years and we want to share our passion for great quality Topsoil with you! Whether you are laying turf to create a new lawn, topping up your raised beds or starting a veggie patch with the kids, we have the right Topsoil for the job. If you aren't sure what you need, give us a call. We love to share our Topsoil knowledge and spread the love (and the Topsoil) around!
連絡先
New Haden Road, ST10 2NP, Stoke-on-Trent, 英国
- 01782 528557
- sales@topsoilandmore.co.uk
- topsoilandmore.co.uk
4.3
優良
42件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
First class customer service and really…
First class customer service and really prompt delivery. Quality of topsoil is excellent
2026年8月31日
Great service and product
I used the site calculator to work out how many 850kg bags to order - worked out perfectly. Once I placed the on-line order I contacted the service desk to get a delivery date, we were going on holiday and wanted to make sure the order would arrive in time. I had a quick reply from Sarah and true to their word the bags were delivered on pallets on time. Great looking material, the border mix has extra drainage grit included compared to the veg mix.
2026年8月27日
Great service and product - get your top soil mixes here
Great service and product. Really helpful in guiding me with what to buy.
2026年5月13日
The topsoil is full of stones
The topsoil is full of stones. My gardener has now put on my lawn and we now have to remove which is expensive and difficult. Quality of soil is awful.
2026年4月16日
Topsoil & More からの回答
Hi Mark, I have just checked and you ordered a bulk bag of our TURFING rootzone 70/30 mix so I am not sure why your gardener has put turfing soil on your lawn? The description of the turfing soil clearly states it is a 20mm screened product with natural 20mm aggregate/stones in it to allow good drainage UNDER TURF. The description of the turfing soil also states 'Please note, this product is not suitable as a top dressing; it is for use at root level only to produce a perfect turf bed for you to lay your new turf on.'
It sounds like you have ordered the wrong product for your job and you should have ordered our grass seeding rootzone 70/30 mix (which is a smaller 10mm screened product) or a top dressing product, if you planned to spread the soil on top of your existing lawn. I feel the 1 star review is very harsh given you have clearly ordered the wrong product for your intended job and if you had asked beforehand which product we recommend for grass seeding or top dressing a lawn it would not have been the 20mm screened turfing soil you have purchased. Sarah
Great product and delivered on time
2026年4月23日
Topsoil & More からの回答
Thank you for your great review Stephen - more than happy to help. Thanks again, Sarah
Brilliant service
Brilliant service, and top quality compost too.
Always highly recommended
2026年4月9日
Topsoil & More からの回答
Thank you for your great review. All the best with your garden project. Sarah :-)
Great telephone support during order…
Great telephone support during order process (on a bank holiday), and especially good support when the transport company had a hiccup.
2026年4月7日
Topsoil & More からの回答
Thank you for taking the time to leave such a great review - happy to help and thanks again for your understanding when there was a slight hiccup with the delivery company. Sarah
Topsoil & More からの回答
Thank you for taking the time to leave us a great review. Happy to help you with your garden project.
Topsoil & More からの回答
Thanks for taking the time to write a review. Our soil is a 10mm screened product and the product you ordered was a 50/50 seeding mix so it has a higher sand content to allow drainage in wetter areas which may make it seem more stony. Without any aggregate/stones in the product it won't allow for good drainage in wetter areas. Thanks, Sarah, Topsoil & More
Good support & Great Product
Good on-line chat support that allowed me to identify the right product and quantity. Delivered speedily, well packaged and manoeuvred to convenient temporary storage. When applied quality of the product became very evident. Highly recommended
2025年8月28日
Topsoil & More からの回答
Thanks for your great review Dave - happy to help with your garden project :-)
Very good service and great product!
2025年5月12日
Topsoil & More からの回答
Thank you for your great review - it is really appreciated
Excellent product information…
Excellent product information allowed me to select the right soil for my job. Delivery was confirmed within the expected timescale and arrived on time. The seeding topsoil was very high quality with no contamination.
2025年4月9日
Topsoil & More からの回答
Thanks for taking the time to leave this great review. We are always happy to help customers to select the right product for their garden project.
Sarah was amazing very helpful and…
Sarah was amazing very helpful and answered everything I needed
2024年11月12日
Topsoil & More からの回答
Thank you - more than happy to help you out :-)
Beds & border compost
The compost is good quality for beds and borders. Excellent communication with Sarah who organised for the bulk bag to be delivered in a certain area. Thanks to the driver who carried out the delivery perfectly. I highly recommend this company and I will be using them again.
2024年10月30日
Topsoil & More からの回答
Thank you for your great review - happy to help you Lorna :-)
Consistent high quality; great customer service
As a professional gardener, finding consistent peat-free compost is a big challenge but Topsoil have managed to achieve this. I’ve been recommending this company to clients over the past year and the quality has always been great. Recently I had to place two complicated orders for clients and Sarah was fantastic at managing the deliveries around planting schedules. Couldn’t recommend more highly.
2024年10月14日
Topsoil & More からの回答
Thank you for your great review. It is always great to receive feedback from our regular trade customers - thank you :-)
Excellent Experience
Good product with efficient delivery and excellent communication. I will definitely order again in the future!
2024年10月6日
Topsoil & More からの回答
Thank you for your great review - Happy to help :-)
Great Stuff
Bought a 1,000kg bag of the shrub and tree mix, very pleased with it. Would be happy to buy again if I needed any more.
2024年9月23日
Topsoil & More からの回答
Thank you for taking the time to leave such a great review - we really appreciate it :-)
Very good compost and soil mix and…
Very good compost and soil mix and pleased with delivery. Comms slightly slow but not enough to put me off buying again. Recommended
2024年9月8日
Topsoil & More からの回答
Thanks for taking the time to leave your review and thanks for the feedback which we will take on board.
Fantastic customer service!
2024年9月8日
Topsoil & More からの回答
Thank you for the great review - happy to help :-)
Topsoil & More からの回答
Thanks for taking the time to leave a review Nicky but we are disappointed you felt the need to leave a one star review after the delivery company and myself called you repeatedly on the day of delivery so you could meet the driver to tell him where you'd ideally like the pallet to be left. Our deliveries are usually kerbside/on a driveway but your delivery location was a communal gardens quite a way off the kerbside. When the pallet was left where you did not want it, because you unfortunately did not get to him at the delivery location before he had to move on, I arranged for the delivery company to return the next day to move the pallet for you. I texted to ask you if they had been back to move the pallet as requested and I received no reply from you so I am disappointed to see this review given the lengths we went to help you. Customers receive a 2 hour ETA of their delivery by email on the day of delivery so they can be on hand to show the driver where to leave the pallet and it's out of our hands if customers are not available and do not answer the phone when called. Sarah
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