Torres Hike レビュー 

The website made the reservation process for booking campsites in Torres del Paine so easy and seamless. I'm so happy my trip is now booked!

I booked reservations in July 2020. Although booking our reservations was easy, I had to cancel due to the pandemic. A refund request was sent on Nov. 4, 2020 for a trip scheduled for Dec. 26-29, 2020. I received the refund for the Vertice reservations relatively quickly (Dec. 2020). I reached out to Torres Hike twice more and they still say they have not received the refund from FantasticoSur. In March, I sent an email to FantasticSur (copying Torres Hike) asking about my refund again. It is now mid-April and I have not received a refund for the FantasticoSur reservations. I have received no response at all from FantasticoSur and also did not receive a response to from Torres Hike on my last email.

Easy to use reservation system and check out. Fast responses to questions.

I booked with Torres Hike in July. The user experience on the site offers so much peace of mind. They saved me hours of research of looking at maps, shuttles, ferries, and planning out routes. And then they make it super easy to actually book with the two entities that run the campgrounds.

I ended up having to cancel the trip due to Covid, and it took 3 months for Fantastico Sure and Vertice Patagonia to actually process the cancellations and refunds. Torres Hike handled the initiation of the refund requests and kept me updated along the way up until it eventually was completed.

Although I didn't get to actually go on my trip, I couldn't be happier with the service I received, and will definitely use them again once the whole pandemic thing blows over.

I reached out to Torres Hike customer service with a few questions about the feasibility of hiking the O Circuit in Torres del Paine during an upcoming trip to Chile. Tomas from Torres Hike responded within hours with really helpful information about restrictions on hiking the O Circuit due to seasonality and was able to provide useful information about alternative options for trekking in Patagonia. Great customer service experience, and I really like how Torres Hike takes the kind of confusing process of booking campgrounds in Torres del Paine and makes it simple as a “one-stop” destination to make reservations. Will definitely be booking through your site whenever I’m able to trek in Torres del Paine.

Very clear and easy to navigate. It would be amazing if there is an option to update closer to the trip such as meals and gear in case travelers have a change of plans.

makes so much easier than going through each individual webpage. I was having a lot of trouble figuring out until I came across this website