This tour of the Tsukiji fish market was one of my all-time favorites. Our guide Jiro and his assistant Miko were friendly, kind and generous. Jiro shared his vast local and historical knowledge and c... ãã£ãšèŠã
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Jiro was our tour guide for Tsujiki Fish Market, and he was so personable, kind and extremely knowledgeable and helpful! He gave great tips on where to eat at the fish market and also helped guide us... ãã£ãšèŠã
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We had an excellent experience with our Tokyo walking tour. Yuki was a fantastic guide, very friendly, knowledgeable, and accommodating to our group. This was the last day of our trip to Japan and it... ãã£ãšèŠã
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We're Japan's passionate travel brand because we do things differently. We believe in travel with passion. In experiences. In using technology to give great service. And in showing Japan as more than just a land of history and religion, but as the land it is. A land full of intense flavors, vibrant sounds, diverse faces, fascinating personalities, incredible nature, and most importantly, unrivaled memories. It's also our home. We live it, we breathe it, and we never stop trying to do better. Thousands of people plan trips using our online platform, and many more happy travelers have journeyed to Japan with us. Weâre a team of friendly, professional, multi-lingual, and super experienced Japan experts.
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We love Jiro
Our tour guide was Jiro and he made the day tour SUPER fun and interactive. He was very knowledgeable about the different spots and was very attentive to every member in the group. Would definitely recommend to have Jiro as your tour guide in Japan!
2026幎2æ22æ¥
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Tourist Japan ããã®åç
Thanks, Javis. It is wonderful to hear that your tour was both fun and interactive!
Our guiding philosophy focuses on engagement, storytelling, and attentiveness to every member of the group. Jiro consistently delivers this through his deep knowledge and thoughtful approach.
We truly appreciate your recommendation and hope to welcome you back to Japan in the future.
Fish Market tour
Jiro was our guide for the fish market tour. He is a local Japanese and did a really good job showing us his neighborhood and explaining his culture.
2026幎2æ19æ¥
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Tourist Japan ããã®åç
We are so glad you appreciated the local perspective Jiro brought to your tour!
We intentionally work with knowledgeable, local guides who can provide authentic cultural insight and personal context, allowing our guests to experience Japan through multiple meaningful lenses. Exploring Tokyo with someone who understands its traditions and daily life firsthand makes all the difference.
Thank you for taking the time to share your experience.
Best tour ever
I am absolutely greatful, Tourist Japan and Jiro Baba, our guide, made this experience so worth it I'd do it again a hundred times. Thank you Jiro for showing us your beloved homeland and a piece of your heart, we could tell you love your culture, and we do as well!!
Tourist Japan made this experience delightful, they were really fast and attentive to our needs.
I can't recommend this enough
2026幎2æ8æ¥
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Tourist Japan ããã®åç
Thanks, Josefina! Reading your review truly made our day!
Our goal is always to combine expert local guiding with seamless service behind the scenes, so we are especially happy to hear that both your tour with Jiro and your experience with our team were so positive. Jiroâs love for his homeland and culture is something we deeply value when selecting and training our guides.
Thank you for your strong recommendation. We would be honored to welcome you back to Japan anytime.
Jiro Baba the best tour guide
Jiro Baba was the best tour guide we could have asked for. He was super attentive and kind, he is definitely one of the best parts of my japan trip. I could not express in words how grateful i am of the day we spent together getting to know tokyo
2026幎2æ8æ¥
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Tourist Japan ããã®åç
It means so much to us to hear how special your day in Tokyo was.
At Tourist Japan, we intentionally work with guides who are passionate about their cities and skilled at creating personal connections. Jiroâs warmth and insight allow guests to experience Tokyo in a way that goes beyond the surface.
We are grateful you chose to explore with us and will gladly share your heartfelt feedback with him.
Day tour in Tokyo
We had a wonderful guide, Jiro, who helped us before the start of the tour to reserve seats on our train for the following day which we could not have done without him. Nothing was too much trouble and he went out of his way to accommodate us. The group was just 4 of us (myself and my husband, aged 60, and two young women in their 20s). Jiro was so engaging and friendly and we all got on like old friends. He was very knowledgeable about the history and traditions of Japan and we learned a lot. Many thanks Jiro!
2026幎2æ8æ¥
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Tourist Japan ããã®åç
We are so pleased to read your thoughtful review.
Jiro truly represents what we aim to offer at Tourist Japan. All of our guides are carefully selected for their deep knowledge, professionalism, and genuine care for guests. Helping you secure those train reservations is exactly the kind of personal support we want every traveler to feel throughout their journey.
It sounds like you shared a wonderful day together, and we are delighted it felt like exploring with old friends. We will be sure to pass your kind words along to Jiro!
Our tour guide Zero-San made the tourâŠ
Our tour guide Zero-San made the tour an enjoyable experience and we were delighted that he was so involved, interested, and knowledgeable. He guided us through the journey and we were very pleased with how he was able to make the tour more enjoyable and memorable. He should be commended for his efforts and dedication to the tour and for making us feel like family. Other tour guides could learn from his experience and professionalism. Job well done. For our next Tokyo tour we will request him to be our tour guide.
2026幎2æ1æ¥
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Tourist Japan ããã®åç
Thank you for your kind words! Weâre thrilled that Zero-San made your tour so enjoyable and memorable. His dedication and knowledge are exactly what we aim for in our guides, and weâll be sure to pass along your praise.
Koyota & Nara Day Tour
Sebastion was a great Guide and certainly was easy to understand and was really informative and took us to some great places including the huge Buddist Temple in Nara
2026幎2æ1æ¥
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Tourist Japan ããã®åç
Thank you for your feedback! Weâre delighted to hear that Sebastian made your Nara tour both informative and enjoyable. Tourist Japan guides aim to bring each site to life with context and stories to make the experience memorable.
Went through the fish market withâŠ
Went through the fish market with tasting. Shish was a great guide who showed us the area like a local. He really cared about our groups experience and was very approachable. Thanks again Shish
2026幎1æ7æ¥
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Tourist Japan ããã®åç
Thank you for your review! Weâre delighted to hear that Shish made your fish market tour feel local, approachable, and enjoyable. At Tourist Japan, our guides are chosen for their local knowledge and dedication to great guest experiences, and weâre glad Shish delivered.
SCAMS! FRAUD! WORST SERVICE EVER! Excluding the guides that have nothing to do with tourists Japan
â ïžWARNINGSâ ïž
Hello everyone!
I usually don't write reviews positive or negative but this one really earned it!
SCAMS! FRAUD! If you plan a tour in Japan will transfers from hotels and pick up don't go with them because you'll have your trip of a life time ruined and end up hating your trip!
As my first trip to Japan i chose Tourists Japan, 11 days budget around Japan small group. 1900⬠( started at 1500⬠and because the payment it's not working for this purpose the price goes up every time you're try to make the payment) here is my fault for insisting to pay after the second payment failed and seeing the price going up.
as it looks that they have good reviews.... negatives here and there about payments and not much about the tour agency, more about the guides which don't belong to tourists Japan as they're hired as a third-party.
The tourists Japan located in Tel Aviv not even in Japan! good luck try to get in touch with them about emergencies because you're screwed on this area, they make it very confused about your locations and addresses besides the bad services they provide and many lies on the website put in nice beautiful words to trick you into buying it!
In these 11 days I've met and asked all the guides and tourist that booked the same as me about their opinions and experience with tourists Japan Lo and behold! Same crap experience from all of them and also the guides that hear same negative opinions from the customer that booked with tourists Japan.
I've tried getting in touch with them thru WhatsApp which is impossible they don't bother as they have a bot answering to you all the times about how to book and plan the trip. Using it as an excuse if you complain that they're not answering.
After a long frustrating and upsetting week finally getting in touch as they say with super boss... Bar is his name!
Cool guy try to explain bullshit to me about my itinerary and what to buy from shops where my problems were totally different, finally he said he would give me a credit of 200⬠thinking he can buy me with that when they scammed me with 1000â¬, i calculated all the costs, hotel, trains, activities is around 900â¬.
Keep in mind that 11 days they count 1st day arriving , 1 free day, last day leaving including in the price.
I recommend do everything yourself as you'll spend less money and end up loving your trip!
I could write more, if you need more details text me on insta Thebalkantraveler6 I will answer all questions and make sure this scammers won't do it again to someone else!
2026幎1æ1æ¥
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Tourist Japan ããã®åç
Thank you for taking the time to share your feedback. Weâre genuinely sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to clarify a few points for future travelers.
Regarding transfers and pickups, our group tours do not include hotel-to-meeting-point transfers, which is clearly stated in the tour inclusions. Using centralized meeting points allows us to avoid driving around the city to pick up multiple guests, minimizing delays caused by traffic and ensuring tours start on time. This approach also maximizes time at each destination for deeper exploration. Our dedicated customer service team, detailed welcome guide, and pre-trip call are designed to make traveling independently to the meeting points simple and stress-free. For those who prefer door-to-door support, private tours with transfers are available.
On pricing, any changes following failed payment attempts reflect dynamic hotel rates in Japan, which are standard across the travel industry, and are not deliberate.
Contrary to your statement, the vast majority of our tours are operated by our in-house Tourist Japan guides, who are carefully selected and trained to deliver consistent, high-quality experiences. On rare occasions, we collaborate with trusted local experts to provide additional insights or access, and these partners are fully vetted to maintain the same high standards our guests expect.
Our support teams operate globally, including on-the-ground in Japan, with emergency lines available 24/7. According to our records, inquiries during your trip were answered promptly.
As you noted, the itineraryâs first and last days are designated for arrival and departure, allowing guests to rest after long flights and depart without stress. This structure is clearly outlined on our website and in the daily itinerary.
While we truly regret that this trip did not meet your personal expectations, many of our guests are returning happy customers, and thousands of verified reviews reflect positive experiences. That said, we always take feedback seriously and continuously work to improve every aspect of our tours.
We wish you all the best in your future travels.
â Tourist Japan Team
Shish is a great guide
Shish is knowledgeable about the area and its history. He is a very kind and generous guide, and I would recommend him to anyone looking for a thorough tour of the market.
2026幎1æ10æ¥
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Tourist Japan ããã®åç
Thank you for your kind review, Alex! Weâre glad Shish could share his knowledge and make your market tour so enjoyable.
Excellent
Veronica and Hiro were fantastic guides. Fun, warm and knowledgeable, they really made our tour memorable. I would definitely recommend them as tour guides for a wonderful and informative tour.
2026幎1æ4æ¥
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Tourist Japan ããã®åç
Thank you so much for your wonderful feedback. Weâre thrilled to hear that Veronica and Hiro made your tour fun, warm, and memorable. At Tourist Japan, our guides are carefully selected for their knowledge, enthusiasm, and dedication to creating exceptional experiences, so weâre delighted to know they delivered just that!
We were going to Mt Fuji yesterday (4âŠ
We were going to Mt Fuji yesterday (4 Jan 2026) and we were advised that we should at least 15 to 20 minutes earlier as the tour bus would depart sharp at 8 am but the guide only appeared just before 8 am with most of the guests waiting in doubt.
The lady guide probably never introduced herself or the Japanese guide or the driver. The PA system in the bus was unstable.
We were rushed through the tourist destinations only to find Mt Fuji could only be reached at the first car park. We returned early and back to Tokyo by 5 pm.
The weather was fine but the English speaking guide is not up to a professional standard.
2026幎1æ4æ¥
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Tourist Japan ããã®åç
Thank you for sharing your feedback. Weâre very sorry to hear that your Mt. Fuji tour didnât meet your expectations. Weâve already looked into this case and confirmed with the guide that unexpected traffic caused a brief delay at the start of the tour. This is a rare occurrence, and weâve taken steps to ensure tours depart smoothly and on time in the future.
We take professionalism, friendliness, and clear communication very seriously. Your comments about the tour pace and audio system have also been noted, and we are continuously working to improve every part of the experience.
We appreciate your feedback and hope to welcome you again, so you can enjoy the seamless, engaging experience that Tourist Japan is known for.
Can be betterâŠ
I appreciate grateful for the following:
Excellent, knowledgeable tourist guides.
Quick and easy communication, response and actions.
Disappointed for the following:
-no transfers from/to the hotel and meeting spot. I needed to waste my time, energy and money. Left in the cold and dark, and I believe itâs not worth the money I paid.
- walking tour at night 4 hrs in the cold. I didnât feel my feet and leg for days. Getting a cab after 10.30pm was a mess.
Tour organizers need to review and modify with some care to the safety of the travelers.
Thank you!
2025幎12æ22æ¥
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Tourist Japan ããã®åç
Hi Geetha, thank you for your kind review. Weâre so glad you enjoyed the tour and appreciated the quick and easy communication with our team. Regarding hotel pickups, we intentionally donât include them, as stated on our website, to keep the tour on schedule and make the most of each stop. We truly appreciate your understanding and hope to welcome you again.
Shish - Tokyo local Guide review
Shish showed us around Tokyo for a small group tour. He was extremely knowledgable of the local area and was helpful and obliging to cater for our needs. We would highly recommend him as a local guide.
2026幎1æ1æ¥
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Tourist Japan ããã®åç
Another glowing review for Shish! Thanks, Mikhala, for taking the time to leave this feedback. We will pass on your kind words to Shish, who will be delighted to hear you had such a great experience!
Our guide
Our guide, Shish, was very good. He was knowledgeable, friendly, and offered us many great suggestions to help us have an incredible time. The tour was a great experience
2025幎12æ29æ¥
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Tourist Japan ããã®åç
Thanks, Jon! Like all Tourist Japan tour guides, Shish was hand-selected for his enthusiasm and deep local knowledge, so weâre delighted to hear he helped make your experience such a memorable one. Weâre glad you enjoyed the tour and truly appreciate you taking the time to share your feedback.
Tour guide was excellent
Tour guide was excellent. It was well organized. Tour guides provided every single detail before visiting a place.
Tour organizers need to provide transfer options from/to hotel because it costs time, effort and money which was unexpected. Otherwise itâs not worth the money.
2025幎12æ28æ¥
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Tourist Japan ããã®åç
Hi Geetha, thank you for taking the time to share your feedback. Weâre delighted to hear that you enjoyed your experience with our tour guides and found the tour both informative and unique.
Regarding the hotel transfers, this is a thoughtful decision we have made to help ensure the tour starts on time, runs smoothly, and allows us to make the most of each stop along the way. Extended hotel pickups, particularly during busy morning traffic, can significantly reduce sightseeing time and lead to schedule delays. This approach helps us provide the best possible overall experience for our guests.
Thank you again for your feedback, and we hope to have the pleasure of hosting you on another tour soon.
Good private tour
Jay was friendly, approachable, and knowledgeable. The tour did not feel rushed and we had a great experience.
2025幎12æ26æ¥
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Tourist Japan ããã®åç
Thank you for your kind feedback, Andrew! Weâre so pleased to hear that you enjoyed the tour and that Jay helped make the experience relaxed and informative. We hope to welcome you again on another tour soon.
Great day in Tokyo with Shish
Shish was a great guide. He was very knowledgable and eager to help with any questions about Tokyo. The tour was fun and a good intro to the Tokyo train system. Overall my family had a great time!
2025幎12æ25æ¥
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Tourist Japan ããã®åç
We're so glad you enjoyed your time with us, Sean! We hope you will join us on another tour soon :)
We went with Shish for a tour of theâŠ
We went with Shish for a tour of the Tsukiji fish market, his knowledge and humour was really refreshing! He understood our eating preferences and took us to the right places! Loved the experience, thanks!
2025幎12æ22æ¥
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Tourist Japan ããã®åç
Thanks, Rohan! Shish certainly knows his way around the Tsukiji Market, and his humour and insights truly enhance the experience!
TOURIST JAPAN planned our holoday
My wife and I have just completed a 14 day tour in Japan organised by Tourist Japan. They organised our tours, accomodation and travel between cities. We had a comprehensive itinerary. We also received daily emails for the next days tour. When we had a query they responded very quickly. We have seen so much more of Japan than if we had just found our own way around. I would certainly use Tourist Japan again
2025幎12æ14æ¥
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Tourist Japan ããã®åç
Thank you so much, Robert, for the glowing review! We're delighted you enjoyed your Tourist Japan tour package experience. Just like you said, we carefully design our packages to ensure you see all the highlights, as well as some hidden treasures you wouldn't find on your own! We hope to see you in Japan again soon!
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