Transfer Point, Inc. レビュー 

Transfer Point, Inc. からの回答

2024年1月24日 に更新

“Dear Carol,

We would never intentionally deceive someone, and we’re so sorry you feel you were lied to.

If any company's sales pitch is “We buy the same beta glucan as Transfer Point”, that’s no different than a car company saying “we buy the same parts Toyota buys”. We don't think it's a bad thing that other companies want to compare themselves to Transfer Point's standards. In fact, we’re very proud of this. We also manage our own manufacturing, and we choose our own capsules. They are not the same capsules as you were led to believe and I am so sorry you received incorrect information.

Our Glucan 300 trademark represents a minimum standard for purity. Glucan 300 will never be below an 85% purity, and that is what "Glucan 300" stands for and means. Using a trademark to delineate a standard is a common practice that many companies use to make sure consumers know they are receiving a quality product. We are certainly not trying to be deceptive by using a trademark and we are so sorry you received that impression.

AJ Lanigan is our supplier, however, he is not a manufacturer as you've been led to believe. His name is on our 2007 label because he was considered Transfer Point's product manufacturer then, that's why you saw it on our product label on our trademark application. It's true, he sources the best beta-glucan in the world, but he does not manufacture it. You are potentially causing serious damage by sharing these statements in such a public manner.

We also carry our own Product Liability insurance, that's why you'll find our products on the shelves of major health food stores. A lot of reputable dietary supplement resellers require this type of insurance coverage, and this is another major point that sets Transfer Point apart from other sellers of highly purified beta glucan. To our knowledge, we're the only source of beta glucan from AJ Lanigan that's also covered by product liability insurance. This is a big deal to some businesses and we're proud to offer this.

We regret that we were unable to come to a mutual understanding with you as a Transfer Point reseller. You repeatedly assured us you were selling in the United States according to FDA regulations through your own nutrition consulting business, and we believed you because of your impressive credentials and connections. We were disappointed when we realized that you were being dishonest about your sales channels and had no choice but to remove your status as a Transfer Point Reseller.

We removed your wholesale account privileges in November. The only yeast beta-glucan that is approved by the Korean MFDS for resale in South Korea is in powder form (not capsules) and can be purchased here: http://www.glucan300.co.kr

We sincerely felt we had no choice but to discontinue your reseller account, and we believe any competent and legitimate company would take the same action.

Since we discontinued your wholesale account, you've started offering a different product online in Korea and using Transfer Point photos and reviews to sell the product: https://smartstore.naver.com/betterwayhealth/products/6037902610 This is trademark infringement. Transfer Point has not manufactured the Better Way Health product or had it listed on our Product Liability insurance policy for over a year now. We’d greatly appreciate if you’d remove the Transfer Point name from your brand page (it's still in a photo) and create a new listing instead of selling a non-Transfer Point product using Transfer Point reviews.

Again, we're very sorry we upset you. We wish you the best and hope you are able to find a legitimate way to share this wonderful product.”

Transfer Point, Inc. からの回答

2022年3月4日 に更新

Hello Radiobaxter. We are so happy to hear that Transfer Point Beta 1,3D Glucan offers you the support you need. We are grateful for your feedback.

Transfer Point, Inc. からの回答

2022年3月1日

Hi Paula. We are thrilled that our BetaSilk lotion works so well for you. Thank you for your outstanding review.

Transfer Point, Inc. からの回答

2020年6月4日

Chris, thank you so much for this review! We are grateful to have Better Way Health as a wholesale distributor of our Transfer Point, Glucan 300®. They are a company we know we can rely on to provide exceptional customer care and support. When we all work together, our mission to promote and foster natural-born abilities to sustain health for all living things, with intelligently formulated supplements, one immune system at a time thrives. Thank you again for sharing your satisfaction! Stay well.

Transfer Point, Inc. からの回答

2020年4月14日

Wonderful! We love hearing our customers are happy and supported. Thank you for being a phenomenal customer and for the 5-star review. We truly appreciate you, Risto!!

Transfer Point, Inc. からの回答

2020年3月31日

Dear Matthew, thank you for trusting Glucan 300® to support you and your family's immunity! We love hearing your entire family is taking Transfer Point beta glucan. It is the joy we experience from these shares that make it so easy to focus on what matters. Thank you for being an amazing customer!

Transfer Point, Inc. からの回答

2020年3月26日

Linda, thank you for this 5-star review! These are certainly unprecedented times and we are so grateful to be able to support your immune system's response!! Have a lovely day.

Transfer Point, Inc. からの回答

2020年3月26日

We love very satisfied customers! The best part of what we do is hearing from those whose lives have been changed in positive ways from using our beta glucan. Thanks a million!

Transfer Point, Inc. からの回答

2020年3月26日

Dear Elena, we are working hard to ensure our customers Glucan 300® arrives on time. I'm thrilled our team met your needs. Thank you for taking the time to leave us this review!

Transfer Point, Inc. からの回答

2020年3月16日

Dear Echienne, thank you so much for your valuable feedback!

We have a unique relationship with our customers because we sell to retail and wholesale. We never want to compete with our wholesale distributors. We respect and value each distributor for all they invest into our company, and their customers by offering education and wonderful customer support.

You will discover our distributors offer discounts while we sustain consistent pricing, to ensure both retail and wholesale customer needs are achieved. Since we are the manufacturer we sell at MSRP (manufacturers suggested retail price).

We encourage you to buy from one of our many wholesale distributors and explore their incredible discounts! You can find a list of our private label retailers here, https://www.glucan300.com/partners.

Or, I would love to speak with you! You are welcome to call at 1-877-407-3999 and I can connect you with one of our amazing distributors.

Transfer Point, Inc. からの回答

2020年3月18日

Hey, Scott! The immune system is our frontline defense and Glucan 300®, the active ingredient in our beta glucan is known for its ability to modulate the immune system. We are grateful to sell a product that is validated with over 50 years of research, and WE ARE SO GRATEFUL FOR YOU!

Transfer Point, Inc. からの回答

2020年3月18日

Kathy, thank you for the huge smile! We are so thrilled to hear you were pleased with your Transfer Point experience. We really appreciate you stopping by to leave a kind a word. Have a blessed day!

Transfer Point, Inc. からの回答

2020年3月12日

Dear Christine, we truly cannot thank you enough for sharing a message of hope in a time of crisis! We are so grateful for informed customers like you who both understand how beta glucan supports your immune response and are also willing to shine awareness to others. Thank you for choosing Transfer Point Beta 1,3D Glucan and for your time in posting this review! We appreciate you immensely!!

Transfer Point, Inc. からの回答

2020年3月10日

Raymond, thank you for taking the time out of your day to share! We truly appreciate our customers and always want you to know how much you mean to us. We have so much gratitude for you, the review, and your loyalty to our product!!

Transfer Point, Inc. からの回答

2020年2月18日

Dianna, your review touched our hearts! Thank you for sharing so personally. We are honored to be able to support your husband's immune response with our Glucan 300®. Bearing witness to transformational testimonies such as yours is the passion that drives us! Many blessings to you and yours and thank you again!!

Transfer Point, Inc. からの回答

2020年2月18日

Thank you for making our day with this 5-star review, Douglas! We are so grateful for loyal customers like you!!

Transfer Point, Inc. からの回答

2020年2月7日

Hey Benedicta, thank you for the review! We are glad to hear Glucan 300® consistently meets your expectations. We take great pride manufacturing a beta glucan you can rely on!! Have a wonderful day.

Transfer Point, Inc. からの回答

2020年2月5日

Susie, thank you so much for the review! We are super happy our Glucan 300® serves you so well and that you are receiving your orders quickly. Thank you for being such an amazing customer!!

Transfer Point, Inc. からの回答

2020年1月30日

Thank you, Jenny! We love providing your incredible company with our Glucan 300®. It is customers like you, who are so passionate about educating and transforming immune response, that allow each day to be an absolute joy!!

Transfer Point, Inc. からの回答

2020年1月21日

Tony, thank you for stopping by and leaving us a five-star review! We truly appreciate customers like you who take time out of their day to leave us a kind and supportive word. Thanks a million!