Daniel (a fellow Lancastrian!) was very helpful in booking our holiday to Crete, despite the system going down, he got back to us as soon as it was up and running and talked us through the whole book... ãã£ãšèŠã
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Valerie helped us a book a holiday after the website had accepted a booking then told us the holiday wasn't available. She spent a long time looking at the various options for us before we found the... ãã£ãšèŠã
After having issues trying to book a holiday on the website we rang Travel solutions network and Valerie was able to sort out the booking for us. In just over 10mins everything was booked and paid fo... ãã£ãšèŠã
Valerie Burton was the agent who went above and beyond to help me book my easyjet holiday We had been up all night encountering problems but she sorted the whole package in minutes. Thank you Val... ãã£ãšèŠã
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Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTAâs, Hotels and Tourist Boards to small ânew to travelâ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
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Exceptionally helpful agent (Valerie)
The agent (Valerie) was exceptionally patient and helpful in dealing with our booking issues. She took time to explain the process, ensure that we understood and completed all the admin with great efficiency.
Throughout the call she was very engaging.
I booked a package holiday today withâŠ
I booked a package holiday today with Valerie Burton she was so lovely and helped me sort out my holiday as I was having a nightmare trying to do it online she sorted everything out for me and my group as I have some one in my group who needs Speacial assistance Thankyou so much
Package holidays through easyjet
We booked with Adam Hallsworth, he was so patient and professional. Really gave us good advice and knew exactly how to deal with his customer. Would really recommend asking for him when booking through easyjet
5 star service from Adam HallsworthâŠ
5 star service from Adam Hallsworth when booking our holiday. He was so informative and helpful. He has assisted with my follow up questions with no bother. Would definitely recommend and will be keeping his details for any future bookings!
Excellent
Excellent. Was getting in a mess with a booking on easyjet web, so decided to call to get help.
Very nice man named Daniel helped me, and it was swift, and easy, he spoke slow and I understood all he said, sooooo much better than a robot or trying to do bookings on line. 100% better. Thank you.
Valerie was amazingâŠ
Valerie is amazing
Had a mishap booking online contacted travel solutions for help. Spoke with Valerie who from start to finish went above and beyond to sort out my issue. It was so refreshing to deal with someone so helpful, kind and knowledgeable. A very good experience. So thankful for valerie
Adam was amazing
Thank you to Adam who has amazing customer service skills, ensuring the booking process was smooth and helped with my queries. Excellent in keeping us up to date.
Valerie was so kind and lovely and veryâŠ
Valerie was so kind and lovely and very helpful booking my holiday
Spoke with Adam today absolutelyâŠ
Spoke with Adam today absolutely fantastic customer service booked my holiday with confidence and Adam explained allthe process from start to finish recommend
Re booking a holiday
Adam,who dealt with my problem was very polite,efficient and professional in sortiing the matter to my satisfaction.He is a credit to your company.
Excellent Service
Daniel was brilliant. He was very helpful in helping us finalise our holiday booking which we struggled to do on Easyjet website.
Great customer service by ValerieâŠ
Great customer service by Valerie Burton, having a payment issue due my bank pending the transaction, nothing was too much trouble for Valerie and she booked our trip over the phone and went out of her way to solve the problem. Thanks again Gemma
EXCELLENT PROFESSIONAL SERVICE FROM MAX
I contacted Easyjet today and had the pleasure of talking to Max a customer adviser for Travel Solutions.
I had several questioning in which Max went above and beyond in answering suggesting different options and giving excellent advice.I ended up booking through Travel Solutions.A special mention to Max who was very professional and a credit to your company.Very happy with the service given.
Super efficient and helpful.
Super efficient and helpful.
I actually rang to arrange special assistance but Daniel did the whole booking for me and made my booking much easier and stress free. He also arranged our seating on the plane and rang me back to confirm.
Brilliant.
Adam was great
Adam was great. He was very patient with me and helped me book the trip. Made everything easy. Thank you. I will definitely come back in the fututr.
I was very stressed
I was very stressed, having already booked a package holiday with On the Beach, but no one is there to help. Luckily my flights were with Easyjet.
I spoke to Adam, he explained everything to me in details, and what needed to be done. He very patiently answered all my queries and concerns. He is very courteous, friendly and very easy to talk to. He is very helpful and knowledgeable. I am very happy with the customer services I received from him. I have decided in future, I will book my holidays direct with Easyjet holidays.
Daniel sorted the whole thing for us
Daniel sorted the whole thing for us. I normally book direct online however I wanted to ensure that we were getting to correct apartment and 'phoned out of hours.
I had already spoken to Daniel a couple of weeks ago for a different booking for Skiathos, surprisingly he remembered the details, obviously takes customer care seriously. Excellent service.
I'm very happy with the advicer thatâŠ
I'm very happy with the advicer that help me called David Pascoe he was very helpful,Patient,Understanding and found me a good affordable holiday for me & my son.
Great easy service would recommend
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