traventuriasports.com レビュー 

117
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TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We booked a transfer from Sofia airport to Bansko with Traventuria and were very happy with the service. Our driver was excellent; very friendly and a good driver who was very responsive with our... もっと見る

5つ星のうち5の評価

Merci pour cette visite du monastère de rila.Nous avons particulièrement apprécié les indications reçues pour trouver le lieu de rendez-vous.C'etait très précis et on a reçu le no d'immatriculation du... もっと見る

5つ星のうち5の評価

We had a wonderful experience and a nice trip to Seven Rila lakes and Rila Monastery. Our guide Hristo told us very intresting things . He , the driver Dimitar and their collegues are good professio... もっと見る

企業が回答しました

5つ星のうち4の評価

Great customer service: They really took time to go over details via multiple emails, providing pics etc Quick shipping over seas Packaging could be improved: some parts of the binding was poking t... もっと見る

企業が回答しました

企業情報

  1. スキー用品店

当該企業による記述

Traventuria Ltd is a licensed Bulgarian touroperator offering variety of private and shared tours. We also have more than 20 000 items for sale, based in three storage locations (1 in Austria and 2 in Bulgaria).


連絡先

4.7

優良

TrustScore 5段階評価の4.5

117件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(117)

過去12か月のレビュー数: 35件

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5つ星のうち1の評価

SCAM avoid at all cost, Left us stranded at midnight with no airport shuttle

Don't know why I used this service again a year later. If I could give 0 stars I would.

Organised a transfer to Sofia airport at 00:20. Annie talked us through the booking process in store and told us that service was still available to book. We booked it, got the email confirming it and text messages to say timings for the transfer.

Turned up at around 11:55, waited until 01:40 (1 hour 20 minutes) no transfer arrived. Text their WhatsApp, no answer, yet they advertise 24/7 support. So, the next transfer that was booked did arrive, with a full shuttle. The driver couldn't do anything, said there was no other drivers he could call and we couldn't fit on the 01:30 shuttle.

We have now paid 90lev, struggling to make our flight home and no accommodation in the middle of the night. We managed to get a Taxi costing €140.00 after lots of resistance from the local taxi drivers not wanting to do the trip, and just made it for the flight.

I have contacted Traventuria, had no response other than a message saying thanks for using the service. Which is just beyond a joke to send that.

It really is unacceptable to do that to somebody, particularly when it involves a flight. No excuses and so poor that there has been zero communication, explanation, refund or accountability from them.

Just don't use them whatever you do.

2025年3月23日
自発的なレビュー
5つ星のうち2の評価

Poor Service, average equipment and ripped off our friends

I have used Traventura in Borovets (Bulgaria) for a few years and they have always been good but this year - Ski equipment was average, service miserable and they ripped off our friends who paid for 2 weeks by mistake when they only wanted one, but were refused a refund for the second week. Also, before arriving we were told (without any consultation) by a 'no reply' message that our fitting appointment was 3pm on the Saturday and that if we wanted to change it then it would cost us £10pp. In fact we were still in the air at that time! We were also told to pick up and drop off the equipment at a different depot to the one that I had booked (and paid extra for). All pretty shambolic. There are many other good equipment suppliers in Borovets so I suggest that you give this lot a miss.

2025年2月9日
自発的なレビュー
5つ星のうち5の評価

A positive experience

I initially had a transit booking to the airport that turned out to not to be happen, but an employee of Traventuria helped me find one that suited me, saving me quite a lot of a headache!
The actual transit was good and the driver nice! I recommend it!

2025年2月10日
自発的なレビュー
5つ星のうち5の評価

Mint place for used ski's

Always very prompt at answering any questions.. super fast delivery.. some of the ski's I've purchase have some battle damage as expected ex rental however bases and edges are always mint. The pair I've just received for my wife look brand new no battle damage and you could slice paper with the edges great place to purchased used ski's

2025年1月27日
5つ星のうち2の評価

Very unpleasant experience

Very unpleasant experience. They sell tickets with seat number but if you want to seat on your place it is not possible. Unpleasant foreigners refuse to move and the driver and company dont solve the problem. Also they sell tickets for seat where it is not possible to seat.

2025年2月2日
自発的なレビュー
5つ星のうち5の評価

These guys run an excellent service

These guys run an excellent service. I have used them for years to go back and forward from Bansko to Sofia. The vehicle is new, clean and reliable. The driver is poilite, courteos and helpful. I highly recomend their service if you're looking for a reliable transfer or tour company. excellent,

2025年1月11日
自発的なレビュー
5つ星のうち5の評価

A recommended experience

Una muy buena experiencia junto a Maya, la guía. Atención, conocimientos, historia, calidez humana y un paisaje espectacular entre el Monasterio de Rila y la Cueva de Iván Rilski.

2024年12月4日
自発的なレビュー
5つ星のうち5の評価

Excellent Product & Fast Delivery

I ordered new Head Great Joy skis with Look bindings from Traventuria Sports in Bulgaria and got them in Utah, United States in record time. They were in new condition as advertised. I ordered them on 11/8 and they were delivered 11/13. Awesome job guys, thank you!

2024年11月9日
5つ星のうち5の評価

Bellissima giornata trascorsa al…

Bellissima giornata trascorsa al monastero di rila e alla grotta di San Ivan. Staff molto gentile e competente.il monastero merita davvero così come l
Esperienza alla grotta anche se un po’ faticosa e non proprio adatta a tutti.
Informazioni chiare,orari rispettati.clima perfetto. Super consigliato

2024年10月27日
自発的なレビュー
traventuriasports.com ロゴ

traventuriasports.com からの回答

Gentile MariaRosa,
Grazie mille per la tua gentile recensione. Apprezziamo il tuo feedback e siamo felici che ti sia piaciuto il tour con Traventuria Day Tours.
Non vedo l'ora di rivederti a Sofia, in Bulgaria!
Distinti saluti,
Nora Dobrinska (Team Traventuria)

5つ星のうち4の評価

Wonderful and Nice Guide and very…

Wonderful and Nice Guide and very helpfull Information. During booking a Single Tour. was possible. Thanks Very much, Karl

2024年9月27日
自発的なレビュー
traventuriasports.com ロゴ

traventuriasports.com からの回答

Dear Karl,
Thank you very much for your feedback. It's of great importance to us and we appreciate you taking the time to review us on Trustpilot. We are happy you enjoyed your tour and look forward to seeing you again in Bulgaria for more tours together!
With best regards, Nora Dobrinska (Traventuria Team)

5つ星のうち5の評価

The tour of the Rila Monastery and the…

The tour of the Rila Monastery and the Boyana Church with Aventuria was most interesting. Our group guide was Lubomir who was a wealth of knowledge and was easy to understand. Thank you once again for a memorable visit to your beautiful country.

2024年9月19日
自発的なレビュー
traventuriasports.com ロゴ

traventuriasports.com からの回答

Dear Don,
Thank you very much for your feedback. We appreciate you taking the time to review us here on Trustpilot. Rila Monastery & Boyana Church are some of the most beautiful UNESCO sites in Bulgaria and we are glad you enjoyed your tour with Lubo. He will be very happy with your kind words, too!
Safe travels and see you again!
Nora Dobrinska (Traventuria Team)

5つ星のうち4の評価

Bella escursione

Bella escursione , ben organizzata . Giuda simpatica , attenta. Peccato non poter entrare durante il giro nelle chiese o al teatro romano .

2024年8月25日
自発的なレビュー
traventuriasports.com ロゴ

traventuriasports.com からの回答

Cara Martina,
Grazie mille per il tuo feedback. Per noi è di grande valore e apprezziamo il tuo tempo. Prendiamo in considerazione le tue osservazioni e investiremo tempo per migliorare i nostri servizi. Purtroppo, alcuni lunedì, alcuni musei del centro storico di Plovdiv sono chiusi alle visite, a causa della regolare manutenzione mensile.
Tuttavia, dacci un'altra possibilità per impressionarti. La prossima volta con 5 stelle su 5.
Cordiali saluti, Nora Dobrinska (Team Traventuria)

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