I have given fair, as this was sold on tictok and there for it is purchasing on a third party, but overall no problem in ordering item, as for the item its self it is a total game changer giving crisp... ãã£ãšèŠã
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Wanted some spare parts for a second hand router table I purchased from EBay. Parts arrived very quickly, perfectly packaged and reasonably priced. Will certainly use again
Spoke to jack @ D&M tool show about my T8 router micro adjustments not working smoothly, I didnât expect to hear anymore as most companies donât care once they have your hard earned cash.Low and behol... ãã£ãšèŠã
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Ordered easily - delivered promptly - hinge jig works well. No allen key supplied as there should have which was not a huge problem as anyone wanting a jig like this would have allen keys anyway but w... ãã£ãšèŠã
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Trend is a well established company that has been designing and developing router technologies since 1955 and during this time they have built a recognised brand with a strong reputation for high quality. Trend operates in three key market segments: Professional carpentry and woodworking â and industrial range aimed at the most demanding applications in manufacturing and woodworking Trade range products â aimed at the building trade, the product range is optimised for increased productivity and maximised profitability for onsite routing and joinery applications. Craft and home DIY (Do It Yourself) - suitable for a range of DIY users from first time users to craft enthusiasts. The range is priced to offer a high quality product that is affordable. As well as a comprehensive range of router cutters, Trend has also developed a range of custom jigs to enable customers to achieve routing tasks that would normally require much more specialist machinery. Examples include worktop jigs for kitchen fitting, mortise and tenon jigs for joinery applications, letterbox jigs and hinge jigs for door hanging. Trend also offers a full range of routing accessories to provide the customer with a âone stop shopâ solution to their routing needs.
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Trend Tool Technology, Odhams Trading Estate, WD24 7TR, Watford, è±åœ
- 01923249911
- enquiry@trend-uk.com
- trend-uk.com
4.6
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the product was exactly as describedâŠ
the product was exactly as described and just what i needed. Ordering and delivery were clear fast and simple
2025幎5æ30æ¥
Trend Tool Technology ããã®åç
Hello Charles,
We are glad to hear you got enjoyed using our site and that your item met your expectations. Many thanks for choosing Trend and leaving a review on our page. Jack (customer service)
Excellent and polite as well asâŠ
Excellent and polite as well as knowledgeable customer service.
A professional and friendly attitude by staff.
Very pleased ð
2025幎6æ9æ¥
Trend Tool Technology ããã®åç
Hello,
Thank you for your kind words. We are happy to hear our team could provide the help and experience needed for your needs. Many thanks for leaving a review with us. Jack (customer service)
My digital angle rule started to playâŠ
My digital angle rule started to play up after purchasing it through Amazon. After six months it was past Amazons return policy. So I contacted Jack at trend customer service department and he soughted a replacement for me
2025幎6æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Trend Tool Technology ããã®åç
Hello David,
We are happy to hear you are back up and running, Many thanks for contacting us to get your issue sorted, and thank you for taking the time to leave a review with us. Jack (customer service)
Trend detail sander
Great product promptly supplied, tracking details and forecast accurate. Good service.
2025幎6æ4æ¥
Trend Tool Technology ããã®åç
Hello Justin,
Thank you very much for leaving a review on our page. It great to hear you appreciate the service levels our Trend team provide, from online straight your door. Jack (customer service)
Disappointing customer service
Purchased a skeleton door hinge jig
Jig was supplied incorrectly manufacturered
Called trend technical, first call I was assured the jig was correct
Second call to technical, he admitted it was incorrect
Arranged a pick up, inspection, then a delivery of new one within a few days which was fair
I asked for a gesture of goodwill for my wasted time on it , point blank refusal, "we don't offer compensation"
I then sent a complaint email to trend customer service and received the same typical answer from a big company, although we admit we were wrong, we're not going to do much about it
I think it's ridiculous, you admitted to selling something not fit for purpose but won't offer a small gesture as an apology
I purchased from screwfix and they did more than trend on the matter
I will always look for alternatives now before buying trend again, very dissapointed
2025幎5æ30æ¥
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I purchased a trend R/S jig but foundâŠ
I purchased a trend R/S jig but found the machine toleranceâs to be quite tight. I contacted trend customer service who assisted me with the set up. They offers additional advice on lubrication of tracks and general support.
I found all staff members knowledgeable and approachable, with a genuine desire to help.
2025幎6æ4æ¥
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Trend Tool Technology ããã®åç
Hello Christopher.
Many thanks for taking the time to leave a review on our services. Its nice to hear our team could come together on your issue and provide the guidance and support you needed. Jack (customer service)
I rang the company to see if they did aâŠ
I rang the company to see if they did a spare base. On being told they did I ordered one which was delivered within a few days
2025幎5æ12æ¥
Trend Tool Technology ããã®åç
Hello Mr Evans.
We are happy to hear you enjoyed your customer experience with Trend. Its great to hear our team could aid your search with accuracy. Thank you for giving us a review. Jack (customer service)
Rang up and told the person the sizesâŠ
Rang up and told the person the sizes of latchâs I was using and he gave me the code for the correct face plates for the lock jig. Package arrived and not one faceplate is correct
2025幎5æ22æ¥
Trend Tool Technology ããã®åç
Hello Chris,
We are deeply sorry to hear this has happened. We would love the opportunity to rectify this issue for you. And in turn hopefully improve your customer experience with us.
Please reach out to us directly at customerservices@trend-uk.com or call 01923 249911. We will be happy to resolve this straight away. Jack (customer services)
I had an issue with power switch
I had an issue with power switch, invaluable when using with tools . After contacting Trend they processed a return, repair and returned back ready to use within a week.
Great service Thanks
2025幎5æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Trend Tool Technology ããã®åç
Hello Andy,
We are happy to hear our team sorted your problem with swiftness. At Trend we value our customers time, as we know how important this is in the industry. Thank you very much for leaving a review with us. Jack (customer service)
Great Technical Support
Had to order a part for my Router, Unfortunately I ordered the wrong part, but after speaking to the Technical department with the aid of a Photo, they told me exactly what part I needed and how to fit it, not often do you find exceptional service nowadays.
The part arrived the next day.
Well done and Thank You.
2025幎5æ12æ¥
Trend Tool Technology ããã®åç
Hello Jeff,
Its Amazing to hear our team could come together to aid you on this. We are glad you got the guidance you needed to get back up and running. Thank you for leaving a review on our page. Jack (customer service)
Trend Tool Technology ããã®åç
Hello David,
We are glad to hear you appreciate the quality of our tools. Our Trend team are committed to improving our customer experience, so we are always happy to receive feedback. Thank you for Leaving an honest review on our Page. Jack (customer service)
Fantastic staff ⊠so helpful and whoâŠ
Fantastic staff ⊠so helpful and who went out of their way to source an item which had been discontinued. Thanks to Jack and Darren!
2025幎5æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Trend Tool Technology ããã®åç
Hello Penny,
Im Glad we could source this item for you. Thank you for leaving a review on the service we provided as a team. Jack (Customer services)
Amazing customer service
Jack provided us with great customer service and quick results. We are very thankful and would 100% recommend. Thank you! âºïž
2025幎5æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Trend Tool Technology ããã®åç
Hello Mrs Margerison,
Thank you very much for your review on our page. We are proud to hear you appreciate our service levels and would recommend us others. Jack (customer service)
Great service
1st time getting trend items direct from Trend but my order arrived within 24hours quite impressed
2025幎5æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Trend Tool Technology ããã®åç
Hello David,
Thank you very much for leaving a review on our page. We are glad to hear your first experience with us directly was a smash hit. Your review means a lot to us at Trend, thank you for your feed back. Jack (customer services)
T33a dust extractor
Bought the t33a dust extractor, 18 months later it won't turn on, further inspection the motor brushes worn, simple fix, nope, trend don't do the brushes, I have to buy a complete motor.
At 18 months old this is very poor.
2025幎4æ30æ¥
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Trend Tool Technology ããã®åç
Hello Ben,
We are sorry to hear you have had issues with your T33A extractor. As i discussed with you over email, you have not registered for extended warranty, which would mean your machine does not fall within our guarantee. Our machines come with an initial 12-month warranty which can be extended to 36 months with online registration as seen here - https://www.trend-uk.com/warranty
The motor has the brushes attached, and unfortunately they are not sold separately. I will provide the details for our repair agents below who will be happy to quote and repair your Product.
CJ Sinclair LTD:
https://www.cjsinclairltd.co.uk/
Tel: 01843823400
Email: Queries@Cjsinclairltd.Com
Trend Tool Technology ããã®åç
Hello Mark,
Many thanks for leaving a review on our page. Glad to hear you appreciate our service levels and customer experience. Jack (customer service)
On time on budget!
2025幎4æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Trend Tool Technology ããã®åç
Hello Paul,
Thanks for your review on our Page. We are happy to hear you are impressed with our service levels and competitive pricing ! Jack (customer service)
Clear and easy on-line service
Clear and easy to use on-line ordering, with reliable delivery service.
Customer service also very helpful when needing to return a mis-ordered product.
2025幎3æ23æ¥
Trend Tool Technology ããã®åç
Hello Dave,
Many thanks for leaving a review on our page. To hear our services provide a user friendly experience to our customers means a lot to us at Trend. Jack (customer services)
Trend Customer Service is excellent
I bought a Trend Snappy on Amazon but despite it being a clever design and great way to make the drilling and driving process more streamlined the little adaptorâs 2.5mm ball bearing housing failed making the device inoperable. Was the first time of using and I was very disappointed - BUT and this is the really good newsâŠthe customer service at TREND is awesome and jumped to my aid (seeing the recent invoice obviously) and replaced it by UPS express. Got it the next day. This is the sort of customer service we all dream of and itâs still available here in the UK. Iâm now fully operational and noisy again. This is a great little time and teeth saving assistant to anyoneâs DIY/workshop drilling, countersinking and driving âŠ, Thank you so much Jack Thomson for helping me.
2025幎4æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Trend Tool Technology ããã®åç
Hello Doug,
Thank you very much for leaving a great review on our Page. Im excited to hear you are back up and running with your drill bits. Its great to hear you appreciate the high standards of service and customer care we provide at Trend. Jack (customer services)
Fast delivery
2025幎4æ9æ¥
Trend Tool Technology ããã®åç
Hello Mike,
Thank you for leaving a review with us. Its great to hear you got your items at high speed. Jack (customer services)
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