TrilogyGift レビュー 

227
•
TrustScore 5段階評価の3

3.2

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

My order took much longer than expected and also was very poor quality when it finally arrived. I purposefully went with this company because I was ordering a sweater and it showed an up close, woven... もっと見る

企業が回答しました

5つ星のうち5の評価

I was skeptical at first, but I'm glad my patience prevailed. The personalization was outstanding and spot-on. I purchased a hoodie, bowling shirt and olive drab ball cap. All items arrived in a li... もっと見る

企業が回答しました

5つ星のうち1の評価

Ordered my gift almost six weeks ago and it's still not here. Customer service keeps saying that a shipping label and tracking number has been created but we can tell that the package hasn't actually... もっと見る

5つ星のうち5の評価

Wrong color of home sweet home sign was sent to me. I ordered silver, but received white color. After sending pictures of the item, Trilogygift promptly realized their mistake offered me the correct c... もっと見る

企業情報

  1. 金属加工場

当該企業による記述

Personalized laser cut metal sign wall art


連絡先

3.2

まあまあ

TrustScore 5段階評価の3

227件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 75%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.2

すべてのレビュー

(227)

過去12か月のレビュー数: 5件

レビューを書く
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5つ星のうち1の評価

DO NOT BUY

DO NOT BUY! These scammers will send a different product than what you ordered. Then they do not respond to emails to fix the issue. Horrible company, I wish my husband had seen the REAL reviews of this company. Will definitely fight the charges.

2025年1月15日
自発的なレビュー
5つ星のうち1の評価

Copyright infringement

Copyright infringement, swiped all of my item photos from Etsy and selling them as their own. Thieves!
Please purchase all my items from Etsy/Just4theArtofit made by me personally.

2025年1月14日
自発的なレビュー
5つ星のうち1の評価

Definitely not stained glass. Customer service won’t respond.

I had ordered a stained glass suncatcher, and it is definitely not made of jewel toned glass as it says in the description. According to the descriptions, I believe I received the cheaper acrylic version. I understand mistakes happen, and in all the reviews I read about Trilogy Gift, when a customer wasn’t happy, they were asked to contact the company with a provided email, no phone number. Well I did. Twice. It’s been two weeks and they have not responded. I have however received four emails asking for a review. So here it is. Poor products that do not match the description and poor customer service.

2024年12月2日
5つ星のうち1の評価

WHAT A PIECE OF CRAP

WHAT A PIECE OF CRAP! Not worth the money
I waited a month to get this piece of crap. I ordered on Dec. 8th & was to receive it for Christmas as per web site. They blamed shipping.
Packaging is a disgrace. No instructions how to mount the sign. The name is soooo small
No wonder they don't list a phone number to contact them. A 40% review of 2 & 1 stars! WOW that is a lot.

2025年1月7日
自発的なレビュー
5つ星のうち1の評価

Don't buy from them

Orders take a long time to arrive. In fact after 3 weeks we still don't have our order and they only communicate through email. LOOK ELSE WHERE THESE GUYS ARE A JOKE!!

2024年12月12日
自発的なレビュー
5つ星のうち1の評価

I ordered my husband a very important…

I ordered my husband a very important jacket for Christmas on the 1st of dec. I have emailed over and over and all I get is a tracking number that shows it's just sitting somewhere and never moves. It's Dec 23rd and nothing. Every rime I email I get an auto response email that says same thing. Never a real person. I'm sooooooo pissed this item was very important for my husband as a gift and nothing. !!!!!!!!!!!!!! Want a refund...I will be contacting BBB asap

2024年12月22日
自発的なレビュー
5つ星のうち1の評価

ZERO STARS AVOID AVOID AVOID

If I could give ZERO stars I would. This has been the worst experience. Ordered a stained glass panel at the beginning of November. Here it is a week before Christmas and still haven’t received. Their customer service is atrocious. Meaning there is none. Some girl named Catherine will respond to you once every other day as long as you stay consistent asking about where your item is. But still only then is it basic CS bs. The shipping company they use CSI Logistics is even worse. It took them 13 days to ship my package from Chicago to St Louis. They would only update the shipping info after I would complain and ask why it is taking so long. Once it arrived in St Louis then it sat for 5 days while I questioned each day why it hadn’t moved yet. Then today (day 5) they finally updated it as out for delivery as of 3:30 in the afternoon. As of 9:15pm it shows delivered with pictures but the pictures do not show where it was delivered to as it was not delivered to my front door nor the mail room on my property. And they as well as Triliogy do not have a phone number so you can contact them to speak to an actual person.
I would avoid avoid avoid both of these companies.

Update: received an email this morning from Triliogy mimicking the tracking software with again only a photo of the shipping label (not where it was actually delivered to) saying it was delivered. And that if it is not at my address then I need to do the work to track it down. Check with neighbors camera and community office. Seriously? For one it was never delivered. My unit faces all incoming traffic which I sat and watched & not a single delivery vehicle came into my area at time package was supposedly dropped off. Tired and completely done with this experience. Neither of these companies care about their reputations or their customers. And since there is no way to contact them directly to speak with a representative over the phone I requested a refund through my bank as Triliogy has ignored my repeated request for a refund.

2024年12月15日
自発的なレビュー
5つ星のうち5の評価

Trump

I ordered a Trump signed picture for my boyfriend. If i had any questions they were answered a in timely manner. I received the picture and everything was great I would highly recommend this company.

2024年12月10日
自発的なレビュー
5つ星のうち5の評価

They tend to special orders and they…

They tend to special orders and they fulfill the obligation Emma has a special place on my heart she communicates with me when I send in a request or reply to whatever questions I ask and helpful time so I love her for that and she pays attention to detail so God bless her and the team that works to fulfill my trust in them and I'm very happy thank you and God bless

2024年11月29日
自発的なレビュー
5つ星のうち3の評価

took awhile for it to come

took awhile for it to come. When it did it was packaged well. Thanks

2024年10月12日
TrilogyGift ロゴ

TrilogyGift からの回答

Hello Brian,

Thank you for your feedback! We're glad to hear that your item arrived safely and was well-packaged. We sincerely apologize for the delay in delivery, and we appreciate your patience throughout the process.

If you need any further assistance, please don’t hesitate to reach out. Thank you for choosing us, and we hope to serve you again in the future!

Best regards,
TrilogyGift

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