The Tropco レビュー 

439
•
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Another amazing order I placed and as usual tropco delivered everything I ordered and in perfect health and exactly what I ordered. Thank you to all the team and can't wait for my next order to be... もっと見る

5つ星のうち5の評価

This was my first time ordering fish online, and after reading so many positive reviews of Trop Co, I decided to order two Zebra Veiltail Angelfish. I was amazed by the packaging and by how sea... もっと見る

5つ星のうち5の評価

Delivery came on the day specified and kept informed all the way ... from order to delivery time. Fish arrived safely bagged and in good health. Went through the usual procedure to acclimatise and the... もっと見る

5つ星のうち5の評価

Easily the best online shop to buy fish from. If I've ever had a problem it's dealt with more than fairly, but it's very rare to have any doas from them anyway. If there's an issue with any fish prior... もっと見る

企業情報

  1. 動物・ペット

さまざまな外部ソースから提供された情報

At the Tropco and the Carpco, we pride ourselves in offering a service that exceeds our customers expectations. Whilst in the vast majority of cases, the delivery of live fish goes seamlessly, occasionally problems can arise and it is at this time that our service comes into its own. We are always here and our help and advice is always free. Fish are our passion, not just our livelihood!


連絡先

4.6

優良

TrustScore 5段階評価の4.5

439件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(439)

過去12か月のレビュー数: 40件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very happy

I’ve made a couple of purchases from Tropco since setting my first tank up. Overall I was impressed. Fish were sent carefully packaged up with heat pads. All arrived safely.
Also bought some Goop. Totally amazing stuff. Would recommend it to anyone setting up a tank.

2023年3月22日
自発的なレビュー
5つ星のうち3の評価

Thank you for my order and Good Quality Fish

Thank you for my order, all the fish has settled in now also very happy and healthy.
I would definitely recommend Sims Tropical Fish for their service and Quality
I would not hesitate to buy from them again.

2023年3月16日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Thank you for the review but I am not sure that you have left it for the correct company? We are The Top Co. Not Sims Tropical Fish.

5つ星のうち5の評価

Will forever be my go-to !

Over the past year I've made several purchases and I've never been disappointed. I would really recommend this to any fish enthusiast! The fish are always just as described, good quality and healthy, and the staff are extremely helpful, responding quickly. Overall Tropco is very reliable, never once had to worry about a package.

2023年2月21日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Thank you for taking the time to leave a review and I am really pleased that you are so happy with our service. It means a lot to us! All the best from The Tropco

5つ星のうち5の評価

New tank set up

We decided to set up a fish tank in December. I heard about the Nitrico goop in a magazine and I have been thrilled with the result. The goop arrived on time and we were able to introduce the fish immediately. It's nearly 6 weeks now. The fish are all doing well and the nitrite level is zero. I was sceptical about the claims but it seems to be working perfectly

2022年12月29日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Thank you for taking the time to leave a review. We are very proud of our goop and it is making a big difference for a lot of aquarists and their fish up and down the country! All the best from The Tropco

5つ星のうち5の評価

This company is so good at what it does…

This company is so good at what it does it feels like your being pranked. Maybe thats because other companies are so bad now but either way, they have excellent customer service. I called to ask about sex ratio of fish and the lady actually called down to the floor to check, great! they had a rare fish and the sex ratios were perfect! amazing. then the postage arrived on day in the morning, great! then the packaging was large so that the box couldnt be thrown about, thoughtful! the heat packs were fine and there was a spare bag again to make the delivery smoother for the fish. this should be your go to for buying tropical fish.

2023年1月26日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Martin, thank you so much for taking the time to leave a review. Our customer service is very important to us and I am pleased that it works as it should! All the best from The Tropco Team

5つ星のうち5の評価

Tropco go the extra mile!

This is the second time I have ordered from Tropco.
Taken delivery this morning of 5 Ember Tetras to go with my 9 I received from the same company back in November 2021 (I originally had 10 but unfortunately lost one a couple of months ago)All very healthy and pally with their new mates up in Yorkshire.
I also received my male Crowntail Betta today. He far exceeded all my expectations and is absolutely stunning. I love him to bits! I gave a brief description of what I would like upon ordering and the staff nailed it! Thank you all so much. You deserve a pay rise! 😂
Thanks also to DX couriers too. Brilliant!
One very happy customer.

2023年1月20日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Thank you for leaving a review for us! We really appreciate it and are so pleased that your are happy with the fish that we have sent you. All the best from The Tropco

5つ星のうち5の評価

I bought some Nitrico after having a…

I bought some Nitrico after having a sudden spike in Nitrites.
It arrived on Thursday, followed all the instructions and also had a really informative conversation with a gentleman who works for the company.
Checked ammonia level at nine thirty that evening and it was zero.
Checked all water parameters the following morning and everything perfect.
This stuff is amazing and I am relieved that my fish are now all safe.

2023年1月13日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Thank you so much for taking the time to leave a review. Goop really is a game changer and will save thousands of fish and relieve a lot of stress for their owners! All the Best from The Tropco and Nitrico

5つ星のうち5の評価

The goop is a miracle product!

Bought their ‘goop’ after struggling with total ammonia for a few weeks. Tried EVERYTHING - adding additional (mature) filters, water changes at all kinds of frequencies and amounts, plus a host of different ‘chemicals’. It was just not budging, despite other parameters being totally fine. I was at my wits end, ready to rehome my precious fish and give up the hobby.

Enter the goop - added it to my filter per the instructional leaflet. Didn’t see much change that night, even with a partial water change. Came home from the work the next day to find my total ammonia had dropped from 1-2ppm to ZERO! I ran the test five times, in addition to testing my liquid ammonia, to check the test kit wasn’t broken and I wasn’t missing anything. Yet the tank water was not showing a single trace of ammonia! Phrase ‘lifesavers’ feels very appropriate!!

Honestly cannot recommend they’re goop enough - be that for new tanks, or (like mine), crashed tanks. Not one to leave reviews generally but this stuff is incredible. Thank you!!!

2022年12月24日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Thank you so much for taking the time to leave a review and really pleased that Goop saved the day! All the best from The Tropco and Nitrico

5つ星のうち5の評価

Amazing Communication

Ordered fish a few days ago. I was impressed with their communication. Given the cold temperatures they are not shipping fish until the weather warms again on Tuesday. Im so pleased they have put the fish welfare ahead of them making money and risking the lives of my new little friends. I cant wait to get them on the 20th.

2022年12月13日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Thank you so much for taking the time to leave a review. It means a lot to us! All the best from The Tropco

5つ星のうち5の評価

Tropco Fish exchange + experience

Fantastic experience at Tropco, a great place to take in a tone of baby fish for an exchange! Staff really approachable and polite! Never had any problems with fish!

2022年11月18日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Thank you so much for taking the time to leave a review. We will always try to accommodate local breeders if we can. All the best from The Tropco

5つ星のうち5の評価

I have waited 2 weeks before writing…

I have waited 2 weeks before writing for this review. I was aprehensive about buying fish to be delivered and was almost scared to open the box when it arrived. However my anxiety was a waste of time. The fish arrived extremely well pack with heat packs. We have lost 2 fish after a week but to be fair even buying them in the shop previously this has happened. We were also given a couple of extra fish so have the amount we paid for. We aren't to bothered about the size of the fish as we like to see them grow and flourish. we have had out fish now more than 2 weeks and they are happy and healthy. We are very impressed and will use Tropco again and recommend.

2022年12月13日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Thank you so much for taking the time to leave a review. I am sorry that you lost a couple of fish but please remind us of this next time you order and we will make it up to you. Thanks The Tropco

5つ星のうち2の評価

Was really pleased with fish and…

Was really pleased with fish and delivery service, bought 16 fish in total to fill a new tank. Noticed some white spots on tetras thought they were just air bubbles, now one of my otocinclus’s is covered head to tail in spots and is barely moving so I assume my entire tank will now get this. Spent over £100 on my fish so will be really disappointed if something happens to them

2022年11月23日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Hi Katie, I am really sorry that it sounds like you have an outbreak of whitespot. We do everything that we can to ensure that fish are as clean as they can be but Whitespot is one of those problems that can rear its head even though everything was perfectly healthy before shipment. I will ask Sean to get in touch with you today to see how we can help. Thank you.

5つ星のうち5の評価

I'd highly recommend Tropco to anyone, great fish and fantastic customer service 😀

Wow, what can I say, Tropco and the team working there are nothing short of sensational. I'm a novice in fish keeping so I've needed a lot of help and support and Beth has always been on hand to provide direction and advice. I've messed her about a fair bit but she's always patient with me and provides spot on advice. They understand I'm a novice and I've learnt and awful lot from Beth and the team in a short space of time and my confidence is increasing due to their patience and advice. They have a fantastic stock of fish to choose from and not to mention the gloop......anyone who hasn't tried it is missing out. On the odd occasion a fish hasn't made the journey, and this isn't often, they are fast to offer replacements. Fantastic customer service and an awesome fish farm. Thanks guys.

2022年11月4日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Thank you so much for the kind review. The girls in the office to an amazing job! All the best from the Tropco Team.

5つ星のうち5の評価

Won't be ordering again,orders 4x…

Won't be ordering again,orders 4x Oscar's wild Oscar meant to be 4-5cm was about 2cm and was eaten immediately by the other Oscar's 12.95 down the pan and another Oscar was meant to be super red Oscar costing 25.95 it's a much cheaper Oscar so scammed.up date emailed me saying he personally been check size and basically I'm wrong according to him and the expensive Oscar just need to change its colour,I got a Oscar not a chameleon.update full refund being returned so I will change my rating when received.updste refunded money so removed 1xstar

2022年11月1日
自発的なレビュー
5つ星のうち5の評価

This entirely blew me away I've been to…

This entirely blew me away I've been to several lfs stores and these fish were happier and healthier they have settled into the groups in less than a day. they eat well and have no signs of anything like my last batch of barbs that were riddled with parasites and took 6 months to get to a healthy place from a store I went to. they arrived in good time well packed and fairly stress-free. I will be buying more from these guys. thanks tropco A great service for anyone worried about using them.2

2022年10月25日
自発的なレビュー
5つ星のうち5の評価

Excellent

I had a issue with my order and it was resolved fast and efficiently.

Excellent customer service, excellent quality stock and always packaged superbly. Can’t recommend enough!

2022年9月14日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報