The Tropco レビュー 

439
•
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Another amazing order I placed and as usual tropco delivered everything I ordered and in perfect health and exactly what I ordered. Thank you to all the team and can't wait for my next order to be... もっと見る

5つ星のうち5の評価

This was my first time ordering fish online, and after reading so many positive reviews of Trop Co, I decided to order two Zebra Veiltail Angelfish. I was amazed by the packaging and by how sea... もっと見る

5つ星のうち5の評価

Delivery came on the day specified and kept informed all the way ... from order to delivery time. Fish arrived safely bagged and in good health. Went through the usual procedure to acclimatise and the... もっと見る

5つ星のうち5の評価

Easily the best online shop to buy fish from. If I've ever had a problem it's dealt with more than fairly, but it's very rare to have any doas from them anyway. If there's an issue with any fish prior... もっと見る

企業情報

  1. 動物・ペット

さまざまな外部ソースから提供された情報

At the Tropco and the Carpco, we pride ourselves in offering a service that exceeds our customers expectations. Whilst in the vast majority of cases, the delivery of live fish goes seamlessly, occasionally problems can arise and it is at this time that our service comes into its own. We are always here and our help and advice is always free. Fish are our passion, not just our livelihood!


連絡先

4.6

優良

TrustScore 5段階評価の4.5

439件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(439)

過去12か月のレビュー数: 40件

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5つ星のうち5の評価

Quality fish

Ordered 7 fish & they all arrived healthy. They were packaged well with instructions for there immediate care. I would definitely order from them again.

2023年11月24日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Thank you so much for the review. We work very hard to get things perfect for our customers and I am pleased that we have done so for you. All the best from The Tropco Team

5つ星のうち5の評価

Thank you so much

Thank you so much! You saved my fish with the Goop & the cycled filter! You are amazing!!! Highly recommended!!!

2023年11月10日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Wow, Thank you! We really appreciate you taking the time to leave a review. We are very proud of Goop! All the best From the Tropco and Nitrico team!

5つ星のうち5の評価

No problems

Second purchase from Tropco. Excellent service. Fish arrived safely and in good health. Will purchase from Tropco again.

2023年11月4日
自発的なレビュー
5つ星のうち5の評価

So far so good

So far so good, all the fish arrived really well packaged well worth the £20 delivery, even the heat pads still had heat in them. The fish were in top condition and in very good health maybe a bit on the small sizes they were advertised as but I can’t complain also I ordered longfin leopard danios and I got longfin zebra danios which I know are the same species, but overall I will definitely order again in the future good job everyone at tropco

2023年10月6日
自発的なレビュー
5つ星のうち5の評価

Healthy fish, safely delivered

I used TropCo for the first time to buy fish adn plants having been disappointed with the selections at my local aquarium shops. Ordering was easy and the courier company provided updates and delivered on time. The fish were well packaged and arrived packaged in strong bags with plenty of brown papaer and heat pads. When I released the fish they all perked up and showed their colours and nearly a week later they are all doing well. I emailed them with a question and they quickly replied so I will use them again.

2023年8月19日
自発的なレビュー
5つ星のうち5の評価

Absolutely spot on company

Absolutely spot on company. Recently set my aquarium up again and they came highly recommended. I've bought fish, plants and other bits from there without any problem. A great team, working hard and very helpful. It's only a few miles from me as well. Couldn't ask for more. I'll be returning all the time. Thoroughly recommend them 👏🏻👏🏻👏🏻

2023年8月23日
自発的なレビュー
5つ星のうち4の評価

Overall a good company …

Having bought fish from tropco before on this occasion was disappointed to find the Borneo sucking loach dead on delivery all the other fish fine
Wanted the the sucking loach more than the other fish ordered all credit to tropco after emailed them refunded me for the dead fish and FOC on further orders just a wee bit annoyed paying out £19-95 pp for the fish I really wanted on this occasion but overall a good online company
After emailing tropco they have kindly agreed to send me another Borneo loach this is good company that’s looking after it’s customers and cares

2023年8月15日
自発的なレビュー
5つ星のうち5の評価

another amazing delivery from trop co…

another amazing delivery from trop co all fish super healthy and well packed im over the moon with my new L number pleco, i messaged them when i had not managed to get one in time and the got me stock of one the next day always going above and beyond keep up the hard work guys thank you so much i will be back in the future when the wife lets me spend some more money haha

2023年8月4日
自発的なレビュー
5つ星のうち5の評価

Such a professional company

Such a professional company, from ease of ordering to getting updates about the delivery which arrived on time with all fish and frogs active and healthy. After having a bad experience with another well known company ( they didn’t let me know the delivery date and the fish sat at my back door for a few hours) I will definitely be using Tropco again. Well done guys

2023年8月2日
自発的なレビュー
5つ星のうち4の評価

So far so good

I have always been uncomfortable about online live fish purchases, preferring to see the conditions in the shop and to provide a short transit from store to my aquarium. However, I spotted some Melanotaenia lacustris for sale at a reasonable price at TropCo, and as I have been looking for some locally for a long time, I have purchased 5 youngsters to go with my lonely adult. These arrived promptly next day as advised by the courier company. The fish have come in a couple of large bags, well packed with brown paper and heat pads, still warm.
I have acclimatised them to my quarantine tank this morning and all but one are looking lively and healthy. One has been constantly swimming at a 45 degree angle since arriving, whereas the others are swimming more naturally and horizontally. Time will tell whether he/she will make it, but so far, I have not regretted my online purchase from TropCo.

2023年7月18日
自発的なレビュー
5つ星のうち5の評価

Fantastic service, Great Customer Support

Fantastic service, have bought from these guys multiple times now, fish were superbly packaged, really secured and safe. No issues with any of the fish, they've all settled really well. Can't thank these guys enough, makes it so easy to get new stock without having to go out and purchase. Have also had really good experience with their customer support when I need to increase my order after the purchase!

2023年7月1日
自発的なレビュー
5つ星のうち1の評価

Been buying from Tropico many years all…

Been buying from Tropico many years all ways give them 10 out 10...but this last order (#101937) not good.
Had dead fish on arrival, which sometimes happens.
Its the fact they are not replying to emails or phone to discuss my refund is very unusual...feeling they got problems.. won't use again.

2023年7月11日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

Hi, I am really sorry that you had a DOA. We have has a look through all of the emails and cannot see any email from you. We certainly would not ignore your emails or your calls. Unfortunately I cannot email you because the email address that you have left is noconsent@btinternet.com which is not a valid email address. Thank you.

5つ星のうち5の評価

Amazing company, amazing fish.

I was very nervous ordering fish online, never have before. After asking the guys at tropco a hundred dif questions I ordered 5 pea puffers. They came on time in a wonderfully packed box with everything to recycle when my cats have finished with it. Fish were bagged separately in big strong bags and the heat pads were still warm infact my cat laid in them and went to sleep. They look happy and healthy and I highly recommend this company, they went beyond helpful to put my mind at rest. You should all be proud 👏

2023年6月9日
自発的なレビュー
5つ星のうち5の評価

Shrimp and Fish

Ordered some fish and shrimp for the first time from The Tropco (and first time I’ve bought online). Everything from ordering to delivery was spot on and packaging seemed good with warmth still in the heat packs. The shrimps where on the smaller side but as described but unfortunately, one did not survive the journey which is a shame.

2023年4月18日
自発的なレビュー
5つ星のうち5の評価

Excellent as always!

Usual superb service from the TropCo team. My last three orders this calendar year have been perfect. I enquired regarding livestock before I placed my order and received a prompt response from Sean who provided pictures and videos of the exact fish I was planning to order. My order arrived exactly as requested, delivered by DX the following day, all fish healthy and as described. Brilliant service! 👍

2023年4月4日
自発的なレビュー
5つ星のうち1の評価

Very disappointed Anubias golden and…

Just received my Anubias golden and I’am not very happy with it sadly 😢. I have been sent two very small Rhizone’s adout 2.5cm long with 5 small leaves on one and about 7 on the other. It is very obvious there are just newly re-potted plants from A different pot! The pots have loose gravel in The bottom to weigh them down which to me looks like a driveway gravel. And The roots has not grown on to the Rockwool In anyway and just fell out with a lightest of touches. Very expensive for extremely small freshly potted plants. Sadly will not be buying any more plants for here as I feel like I have just been robbed blind!😢

2023年4月18日
自発的なレビュー
The Tropco ロゴ

The Tropco からの回答

I am very sorry that you are unhappy with your plants and I have refunded you for them. However, the Anubias Nana Golden is one of the smallest anubias but also should not be rooted in substrate as it will die back and rot. The pot is used for holding it in the plant system and also for shipping. It should always be removed from the pot when put in the tank and attached to a rock or wood, often with superglue.

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