Tropical Glass レビュー 

Tropical Glass からの回答

2025年6月14日

Thank you so much for the wonderful review! We're thrilled to hear that everything met your expectations and that your son had such a great time making a terrarium for his birthday. It sounds like it was the perfect birthday activity!
Thanks again for choosing us and for taking the time to share your experience. Reviews like yours make our day!

Tropical Glass からの回答

2025年6月11日

Thank you very much for your feedback and for sharing your experience.

We fully understand your wish to keep your terrarium free of any plastic — that is a very good approach.

Just to clarify: the plant you purchased was bought as an individual plant, not as part of a ready-made terrarium. When sold this way, the plants are supplied by professional growers with a small mesh around the roots — this is standard practice in the plant industry to support young plants during propagation and transport.

For individual plant purchases, we do not remove soil or mesh, as this depends on each customer’s intended use (terrarium, repotting, hydroponics, etc.). It is up to the customer to decide how to prepare the plant according to their needs.

It is perfectly safe for the plant and typically does not cause harm if left in place, but we do understand that for certain uses, such as in a terrarium, you may prefer to remove it — and that is absolutely your choice.

We always value constructive feedback — it helps us improve and better explain our processes. We feel your suggestion that we "don’t know what we are doing" is perhaps a little unfair in this case, but we fully understand your perspective and appreciate the opportunity to clarify.

Thank you again and we wish you lots of enjoyment with your terrarium project!

Tropical Glass からの回答

2025年6月11日

Thank you so much! Really glad everything arrived safely and on time. We take real pride in making sure each order is packed with care. And if you decide to come back, remember — there’s 10% off waiting for you on your next purchase!

Tropical Glass からの回答

2025年6月11日

Thank you for your kind words! We always take extra care to make sure the glass is packed safely so it arrives in perfect condition. Glad to hear it all reached you as it should. And just a little reminder — you’ve got 10% off your next order with us. We’d love to see you back!

Tropical Glass からの回答

2025年6月11日

Thank you so much :) really glad you’re happy with the plants! Wishing you lots of joy watching your homemade terrarium thrive — it’s such a rewarding process

Tropical Glass からの回答

2025年6月11日

Thank you! Great to hear it was just what you needed :) really appreciate it!

Tropical Glass からの回答

2025年5月28日

hank you so much — really glad you were happy with the service and delivery! And just so you know — if you come back for another order, you’ll get 10% off as a returning customer.
We’d love to have you back! 🌿

Tropical Glass からの回答

2025年5月19日

Thank you so much for your kind words and for choosing our terrarium glass! We're thrilled to hear it arrived quickly and worked perfectly for your project — there’s nothing better than seeing our pieces put to creative use.

Your support means a lot to us, and it's wonderful to know the quality lived up to your expectations. Every customer and every project matters, and we're so happy to have been part of yours!

Hope to see you again soon — happy creating! 🌿

Tropical Glass からの回答

2025年5月19日

Thank you so much for the lovely words! We're truly grateful for your support — it means the world to us.

It’s always a joy to hear that our customers see the heart we put into what we do. You’ve made our day! 🌱

We hope to welcome you back soon — every order really does mean a lot.

Tropical Glass からの回答

2025年5月19日

Thank you so much for your kind words! We're really glad to hear you're pleased with your purchase and that it arrived safely — we take great care in packaging to make sure everything gets to you just right.

It’s always a joy knowing our products are bringing a bit of green happiness into someone’s space. Hope to have you back again soon! 🌿

Tropical Glass からの回答

2025年5月19日

What a joy to read — thank you so much! We're absolutely thrilled that the terrarium made such a special and original gift, and even more delighted to hear it brought so much happiness to the lucky recipient.

We’re especially glad our advice and delivery service helped everything go smoothly — and that it’s now proudly on display for others to enjoy too! Your kind words really mean a lot to us. 🌿

Tropical Glass からの回答

2025年5月19日

Thank you so much for this fantastic review! We’re absolutely delighted to hear the terrarium made such a great birthday gift and that the quality really shone through — that means a lot to us.

Just a quick tip for next time: if it’s for a special occasion like a birthday, feel free to let us know or select the named day delivery option at checkout. We normally dispatch within 1–3 working days, but during busy periods we prioritise those timed deliveries to make sure everything arrives right on cue.

We truly appreciate your kind words and look forward to seeing you again soon! 🌿🎁

Tropical Glass からの回答

2025年5月19日

Thank you so much — we're thrilled to hear your terrarium plants are thriving! That’s exactly what we love to hear 🌿

If you ever feel like sharing, we’d absolutely love to see a photo — feel free to drop us a picture by email when you have a moment. It always makes our day to see our little green creations in their new homes!

Tropical Glass からの回答

2025年5月19日

Thank you so much for such a thoughtful and detailed review — it means the world to us! We’re so glad your first impression was a great one, and even happier that everything from the website to the packaging made your experience smooth and enjoyable.

It’s fantastic to hear the plants arrived healthy and that you’re excited to build your terrarium — that moment of putting it all together is half the fun! If you ever fancy showing off your finished creation, we’d love to see it.

Thanks again for trusting us with your first terrarium — we’re cheering you on! 🌱✨

Tropical Glass からの回答

2025年5月19日

Thank you so much — we're so happy to hear it was such a hit for Mother’s Day! We absolutely love that your mum was over the moon — there’s nothing better than seeing our terrariums bring a smile like that.

We truly adore all the mums out there — they deserve the world, and it's such a joy knowing our creations get to be part of making their day special. Thanks again for your kind words and for recommending us!

Tropical Glass からの回答

2025年5月19日

So glad to hear that — thank you so much! 😊

Tropical Glass からの回答

2025年5月19日

Thanks a ton for your lovely feedback! We’re really glad the DIY options hit the mark and everything arrived safe and sound.

Can’t wait to have you back — and don’t forget, returning customers get a little thank-you discount next time you shop with us! 🌱

Tropical Glass からの回答

2025年5月19日

Thank you so much for your continued support — it really means a lot to us! We're so pleased to hear the kits have consistently impressed you.

Next time you order, don’t forget — we offer a little discount for our lovely returning customers, just as a thank you for coming back! 🌿💚