Truckman レビュー 

393
•
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Bob Palmer cancelled appointment to get wiring done in Bristol. Proforma inv was not paid. I did rung him with the payment yet he couldn't take so he took details to ring back, yet he didn't. His... もっと見る

5つ星のうち5の評価

Truckman were so helpful from my initial call to help fix my roller shutter on my truck. A meeting was setup within a few days at the Dudley site. When I arrived I was met by Emily Robinson who was s... もっと見る

5つ星のうち5の評価

Warm welcoming from the branch manager Kane, full of information, great show room, nice to have windows from the showroom into the work floor to see your vehicle being worked on during your stay.

5つ星のうち5の評価

Emily could not have been more helpful with having my end profile changed on the Truckman roll top. Excellent showroom with endless coffee and ice creams. Dave is also on hand. The fitters did a grea... もっと見る

企業情報

  1. トラック部品提供業者
  2. ・
  3. カー アクセサリー店
  4. 自動車整備工場
  5. 自動車備品・アクセサリー専門店
  6. 自動車部品店

当該企業による記述

Truckman is the UK's largest hardtop manufacturer. For over 35 years, Truckman has been recognised as one of the UK's leading hardtop and accessory suppliers for the pickup market, catering for both leisure and commercial customers. Truckman offers over 25,000 different products, from conversions and drawer systems to hardtops, seat covers, stainless steel, hardtops, tonneaus and many more! Truckman hardtops are renowned for their robust, secure and stylish features, which is why Truckman is the chosen UK OEM Approved accessory supplier for Isuzu, Mitsubishi, Nissan, Toyota and VW. Truckman is proud to work in partnership with the National Farmers Union (NFU).


連絡先

4.3

優良

TrustScore 5段階評価の4.5

393件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 66%に回答しています

通常1カ月以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(393)

過去12か月のレビュー数: 24件

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5つ星のうち1の評価

Quoted Timescales & Sub Standard Customer Service

On initial quotation the timescales for the works involved was 1 No. full day. This resulted in 2 No. full days. In addition to this inconvenience I am still not happy with the installation of reversing sensors, they do not work correctly, leaving me with no confidence of relying on them. Truckman had obvious issues whilst installing the sensors, I asked what the problem was to determine if I'm now experiencing the same issue and was assured customer service would be in touch...I am now 3 weeks down the line & heard nothing. Shocking customer service to say the least, although very efficient on taking payment.

2022年8月19日
自発的なレビュー
Truckman ロゴ

Truckman からの回答

Hi Mr Oliver,

Thank you for your review.

I am very sorry to hear you are not happy with the recent service from ourselves, I will get this passed onto our customer services department who will be in touch shortly.

Kind Regards
Team Truckman

5つ星のうち5の評価

Truckman top

Bought a Toyota Hilux and went for a truckman top bit dubious but when I got it back from the fitters wow, what a brilliant piece of kit, the external finish was brill, the inside finish was better than some cars. Well done Truckman great product.

2022年8月19日
自発的なレビュー
5つ星のうち5の評価

Back Order

I have on order some components which have been delayed.
The staff at Truckman (Jordon)have kept me informed at every stage, so although its annoying this is out of their control and its good to be kept informed of the situation.

2022年7月11日
自発的なレビュー
5つ星のうち2の評価

Won’t reply to emails

Really great service when ordering my truckman hard top and helpful. However when I fitted the locking mechanism didn’t work on the rear canopy. Disconnected electrics and the key provided doesn’t even lock it. Emailed several times asking if it was my mistake or a problem with the lock itself and they have ignored all emails. Will ring Monday but put a sour note on an exciting purchase

2022年7月8日
自発的なレビュー
5つ星のうち5の評価

Your in safe hands with Truckman.

I was apprehensive about the purchase of a roll top cover but shouldn't have been. Any concerns I had were delt with and the package arrived safe and secure. Very pleased with the product by Mountain Top and the service I received from the staff at Truckman.

2022年7月8日
自発的なレビュー
5つ星のうち1の評価

Truckman Top on 2016 Ranger Single Cab

Have a truckman top on 2016 Ford Ranger regular cab
Ive rated Truckman before as 1 out of 5 eventually they contacted me and assured me I would receive support I received a few e mails sent from harry to Jack I had to email them again and again and got nowhere .
Ive purchased numerous Truckman tops for Fleet of 4x4s over the years on different models of ford rangers
We are still having same problems with lack of security and flimsy locking mechanisms we ever had we've received assurances that support would be forthcoming but never received any we were advised we could replace rear door with solid fibreglass door approx 500 offered no discount and when we realised these had similar flimsy locking mechanisms we decided against modification at our own cost Otherwise these tops are durable and fit for purpose
They could do with a venting system to prevent condensation and preventing contents becoming damp
Main problem is lack of commitment from management to support product and upgrade deficiencies when needed locking mechanism is really a crude Flintstones job that bears no relation to the cost being charged for tops and to this day we have not received a satisfactory response from truckman
We run a serious business in a competitive market and have little time to be wasting , Pius platitudes are of no use we expect a service from our suppliers .
Despite all of the above I believe Truckman have a durable and good value product if they addressed the above which is entirely unacceptable .
Liam

2022年5月29日
自発的なレビュー
5つ星のうち5の評価

Purchased a used truckman top the…

Purchased a used truckman top the electric lock needed parts and wiring i Booked in for fitting arrived early on the day found all the staff very helpful and polite my vehicle was repaired quickly allowing me to leave early

2022年5月24日
自発的なレビュー
5つ星のうち5の評価

Great Customer Service Experience

Sophie from Customer Services was a pleasure to deal with from start to finish, going above and beyond to help me.

Responses were very quick and the issue resolved immediately.

We inherited the canopy from the previous owners of our vehicle, and therefore inherited its issues, however after this experience dealing with Sophie I will definitely use truckman for purchasing my next canopy as the customer service has been brilliant.

I hope Sophie is well rewarded for her attention to detail and high standard of customer service.

2022年4月26日
自発的なレビュー
5つ星のうち5の評価

Attended Truckman earlier this month

Attended Truckman earlier this month. Matt had ordered all the parts for my Navara. The service provided was second to none. Both Matt and Dean were on hand to discuss the job and kept the coffee coming. Martin, the technician who did the work, I found to be faultless.

A big thank you to the Truckman team.

2022年3月24日
自発的なレビュー
5つ星のうち5の評価

Friendly

Friendly, family run business. Massive site with excellent facilities and waiting area (dog friendly and plenty of free brews and water :)). Knowledgeable staff and expert fitting service.

2022年2月1日
自発的なレビュー
Truckman ロゴ

Truckman からの回答

Hi Craig,

Thank you for your kind review.

Kind Regards
Truckman

5つ星のうち5の評価

Side window wind-deflector kit 10/10, Water defense kit 5/10

Ordered for Navarra, side window wind-deflectors & tailgate water-defense kit.
Both delivered quickly and efficiently, albeit in 2 deliveries (came from different locations apparently).
Wind-Deflectors very easy to fit. Measure position; peel off backing to sticky pads and press onto paintwork. Do front window first then align rear window to front.
Work well, so can have windows cracked open an inch, without noise, draft or rain coming in. Haven't noticed any real increased wind noise.
Tailgate defense kit designed really for canopy-tops and no bed-liner, so to fit it in conjunction with roll-top cover and Nissan bed-liner, took a fair amount of modification; mainly with a 115mm angle-grinder (slim cutting disc) and a multi-cutter. As the only kit available, I would do the same again on another truck. A specific kit for roll-top and tarp covers would be better.
It is effective for reducing the damp sucking in the back, but only covers the side gaps. I think there should be an extra piece with a bulb-seal across the bottom of the tailgate, as you can see daylight through it and there is still some damp being sucked up through.

2022年1月10日
自発的なレビュー
Truckman ロゴ

Truckman からの回答

Hi John,

Many thanks for your kind review.

Kind Regards
Truckman

5つ星のうち5の評価

High quality product as always and…

High quality product as always and delivered very fast (2 days earlier than they predicted)

2022年1月7日
自発的なレビュー
Truckman ロゴ

Truckman からの回答

Hi Toby,

Thank you for your review, its great to hear you are happy with your purchase.

Kind Regards
Truckman

5つ星のうち5の評価

Great service and price

Great service and price. Installation timescale really short, and really helpful team. Good communication throughout.. well done team..

2022年1月7日
自発的なレビュー
Truckman ロゴ

Truckman からの回答

Hi Rob,

Many thanks for your kind review, it's really appreciated.

Kind Regards
Truckman

5つ星のうち5の評価

Decked system

Phoned company and enquired about a decked system for my new Toyota Hilux. Very helpful on phone explaining how it was fixed etc. Ordered it and came with in a week great service very pleased.

2022年1月7日
自発的なレビュー
Truckman ロゴ

Truckman からの回答

Hi Shaun,

Thank you for your kind review.

We are happy to hear you are pleased with your DECKED drawer system.

Kind Regards
Truckman

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