Truckman レビュー 

393
•
TrustScore 5段階評価の4.5

4.3

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Bob Palmer cancelled appointment to get wiring done in Bristol. Proforma inv was not paid. I did rung him with the payment yet he couldn't take so he took details to ring back, yet he didn't. His... もっと見る

5つ星のうち5の評価

Truckman were so helpful from my initial call to help fix my roller shutter on my truck. A meeting was setup within a few days at the Dudley site. When I arrived I was met by Emily Robinson who was s... もっと見る

5つ星のうち5の評価

Warm welcoming from the branch manager Kane, full of information, great show room, nice to have windows from the showroom into the work floor to see your vehicle being worked on during your stay.

5つ星のうち5の評価

Emily could not have been more helpful with having my end profile changed on the Truckman roll top. Excellent showroom with endless coffee and ice creams. Dave is also on hand. The fitters did a grea... もっと見る

企業情報

  1. トラック部品提供業者
  2. ・
  3. カー アクセサリー店
  4. 自動車整備工場
  5. 自動車備品・アクセサリー専門店
  6. 自動車部品店

当該企業による記述

Truckman is the UK's largest hardtop manufacturer. For over 35 years, Truckman has been recognised as one of the UK's leading hardtop and accessory suppliers for the pickup market, catering for both leisure and commercial customers. Truckman offers over 25,000 different products, from conversions and drawer systems to hardtops, seat covers, stainless steel, hardtops, tonneaus and many more! Truckman hardtops are renowned for their robust, secure and stylish features, which is why Truckman is the chosen UK OEM Approved accessory supplier for Isuzu, Mitsubishi, Nissan, Toyota and VW. Truckman is proud to work in partnership with the National Farmers Union (NFU).


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4.3

優良

TrustScore 5段階評価の4.5

393件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 66%に回答しています

通常1カ月以内に回答

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4.3

すべてのレビュー

(393)

過去12か月のレビュー数: 24件

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5つ星のうち1の評価

Bob Palmer cancelled appointment to get…

Bob Palmer cancelled appointment to get wiring done in Bristol. Proforma inv was not paid.
I did rung him with the payment yet he couldn't take so he took details to ring back, yet he didn't.
His poor actions resulted in appointment cancellation. Wow just wow. Clearly an asset to the company.

2026年8月26日
自発的なレビュー
5つ星のうち5の評価

Warm welcome

Warm welcoming from the branch manager Kane, full of information, great show room, nice to have windows from the showroom into the work floor to see your vehicle being worked on during your stay.

2026年8月20日
自発的なレビュー
5つ星のうち5の評価

Fixing my roller shutter

Truckman were so helpful from my initial call to help fix my roller shutter on my truck. A meeting was setup within a few days at the Dudley site. When I arrived I was met by Emily Robinson who was so helpful and got me booked in, inspected my truck and seen by the engineers within 30mins, the problem was found and Emily then got it pushed through to be fixed that morning, within 4hrs I was driving back home. Amazing teamwork, great communication, very professional and outstanding service.
Thankyou Emily and the Truckman team at Dudley.

2026年7月16日
自発的なレビュー
5つ星のうち5の評価

What a great company to deal with

What a great company to deal with, from the quick email responses to my questions, to me turning up with no appointment just to take a look and then having my ARB awning fitted to my roof rack using my supplied brackets by the truckman installers. Emily was super helpful and efficient, pointing us in the direction of the free beverages while she organised everything the installers did a tidy job even working around an issue with my brackets. Looking after my vehicle as you would expect. My only warning is don’t walk round the showroom while you’re waiting for the installers or you will end up buying all sorts of nice things. You have been warned.
The awning is great value and I can highly recommend ARB in Dudley. Thank you to everyone involved.

2026年7月9日
自発的なレビュー
5つ星のうち5の評価

Great communication from Kane

Great communication from Kane. He owned the whole fitment from arranging, ordering parts, having the installation completed, keeping me informed and arranging for collection after the job was completed. I would definately use again. A real proffesional experience. Well done Kane.

2026年6月1日
自発的なレビュー
5つ星のうち4の評価

Realtruck (Mountain Top) EVO-M roll cover

I am new to dealing with Truckman, and overall they are very friendly and always take the time to speak to you, to listen to your needs.

On this occasion I was having a roll top installation done. Dave looked after the booking and helping me with some other things I needed. He was very helpful and friendly. Paul looked after the installation for me which was carried out to a high standard.

A good service to a high standard, friendly staff and I love the Realtruck EVO-M roll cover with crossbars on my Ranger Raptor.

Great work guys!

2026年5月26日
自発的なレビュー
Truckman ロゴ

Truckman からの回答

Hi Steve. A great review, but we’re curious, where did that fifth star wander off to? We’d love to know what we could have done to earn it!

Thanks again for choosing Truckman.

5つ星のうち3の評価

Bought new canopy handle and lock from…

Bought new canopy handle and lock from truckman. Can't just by the barrel you have to buy the complete handle etc. Key worked for six months then zilch. Copies amount of penetrating oil made no difference. So there's near enough a hundred quid down the drain, or should I say in Truckman's bank account. Other canopies and roll tops you can just change the barrel but not truckman. Must be a good little money spinner for them.

2025年7月1日
自発的なレビュー
Truckman ロゴ

Truckman からの回答

Sorry to hear you’ve had an issue with the lock. All Truckman spare parts carry a 12 month warranty, so if the lock failed after only six months it would have been covered under warranty. If you haven’t already done so, please contact our customer service team at customer.services@autostylinguk.co.uk with your details and they’ll be happy to look into it for you.

Thanks

5つ星のうち5の評価

Very professional

I was meant to be there at 11:00 for the canopy to be fitted on my Ford Ranger Wildtrak. I was unfortunately delayed on my journey over due to some bad traffic on the way (approx. 25-30mins), nevertheless, the team was still happy to undertake the work. I was very well received and informed at all time of the progress of the work. Very professional and top team.

2026年5月14日
自発的なレビュー
5つ星のうち5の評価

Amazing service, an excellent team

I messaged at 445 with an urgent truchman GLS back door replacement because I had just broken it. Alex was amazing, he worked out of hours reviewing photos of my cab, identifying the door and checked it was in stock. I left home a 530 the following morning for the 2 hour drive and had it loaded into my vehicle for 9. Amazing service, way above any standards. Thank you Alex. I also spoke to 3 or 4 other staff whilst waiting and everyone was great also.

2026年4月28日
自発的なレビュー
5つ星のうち1の評価

So here's is the truth about…

So here's is the truth about Truckman......
On arrival and check in all good.
But on collection I noticed only a small problem with the canopy paintwork which they had just fitted, so here comes the management, the one with the red noses on the lying clowns 🤡, even Starmer could work with them. They proceeded to tell me that all their canopies have faults, which I find rather strange. But it's something you have to accept because it's a commercial truck and not a car which have different standards....But if I wanted to take it somewhere else to get it fixed and send them the bill, they would look into paying it..Here's that clown 🤡 again, so my advice is don't waste nearly £3,000 with a company that knows it's selling faulty goods.

2026年4月24日
自発的なレビュー
Truckman ロゴ

Truckman からの回答

Hi Lee,

Sorry to hear you feel this way.

As discussed on the day, we do not believe there is a paintwork fault. The finish is within our paint standard guidelines, which apply across all our hardtops.

That said, as a gesture of goodwill, we did offer to cover the cost of a smart repair if you would prefer to go down that route, although we don’t feel this is necessary.

We’re sorry you’re disappointed with the outcome. We always aim to provide both high-quality products and good customer service.

If you remain unhappy, we would be happy to offer a full refund upon return of the hardtop. Please contact customer.services@autostylinguk.co.uk and we can arrange this for you.

Kind regards,
Dan Wallis
Sales Manager

5つ星のうち5の評価

Dudley branch review

I attended the Dudley branch for a repair to my Truckman canopy in Febraury 2026, Dave on reception was courteous, professional and helpful throughout my visit.
Will use again for future additions to my truck. 👍

2026年2月3日
自発的なレビュー
5つ星のうち1の評価

Beware all of ridiculous postage price

Beware all, I purchased a set of struts from these and when they turned up they were totally different from what I'd seen in the pictures. Although I emailed it took a few days for any reply, once I returned them it was only at that point my partner informed me ( I have dyslexia)that the shipping cost where £19 which I find totally unacceptable as it only cost me £6.50 to returned the struts via royal mail 24hr service. JUST MAKE SURE YOU HAVE THE CAPABILITY TO SEE THIS.

2026年2月27日
自発的なレビュー
Truckman ロゴ

Truckman からの回答

Hi James,

You’ve omitted an important detail here, the struts you ordered are designed for Truckman hardtops, which you’ve since confirmed you don’t have. Unfortunately, that means they were never going to be suitable in the first place.

At no point before ordering did you contact us to check compatibility or ask for any guidance, which we’re always happy to provide to make sure customers get the correct parts.

In terms of shipping, the £16.79 (not £19) relates to our original delivery cost via courier, which differs from a customer return sent via Royal Mail.

We’re sorry you’re disappointed, but we do feel the above context is important for others reading this.

Thanks

5つ星のうち5の評価

Truckman HQ Customer Service 👍

Had an issue with a Truckman canopy on a 25 plate Hilux. Emailed Truckman Support who were helpful with many questions before booking in for repair. Not sure if the drive to Truckman at Dudley would be worth it but it certainly was. On arrival I immediately felt like the team cared about the issue, they were well informed in the product and were open to discussing the problem and more importantly the solution. Kept informed even when it took slightly longer than anticipated. Nothing seemed too much trouble.
Watching other customers in the showroom and all were dealt with in the same customer focused manner.

2026年2月27日
自発的なレビュー
5つ星のうち5の評価

5* product and service from Truckman but a let down by third party courier

I have given a 5* review mainly because of the help I received from their team (especially Bob) when my package was not delivered by DX couriers not once but twice. The couriers on both occassions updated their tracking to say they had delivered and I had signed for it. On request the couriers supplied a signature which was nothing like mine. There was no debate or question by Truckman who went out of their way to dispatch a replacement. Unfortunately they continue to use DX as they are under contract. I did a few days later get my package after the company it was delivered to realised it wasn't theirs and did a bit of detective work on Facebook to find us and get in touch. Product and service from truckman was excellent but they were let down by a third party that they have no control over.

2026年1月16日
自発的なレビュー
5つ星のうち5の評価

Been buying parts from Truckman for a…

Been buying parts from Truckman for a good few years now and always always helpful with great knowledge and support , keep up the amazing work and much appreciated ! A rare company these days to deal with that is so effortless to use!

2026年1月21日
自発的なレビュー

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