True HQ ロゎ
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True HQ レビュヌ 

54
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TrustScore 5段階評䟡の4.5

4.7

電子機噚店
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5぀星のうち5の評䟡

The two HDMI cables bought are substatially constructed and show that thought and care has been put into in the design of all aspects of them. One example is that the plug caps have retainers to preve... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I have to use a TV as my PC monitor due to limited room space and was experiencing an issue with my HD connection being lost during gaming sessions. I go out of my way not to further enrich the... もっず芋る

5぀星のうち4の評䟡

The cables turned up in good time, the quality is good and they seem to work well, i have one issue though, i was expecting the cables to come with an ultra certified sticker on to scan so i could val... もっず芋る

5぀星のうち5の評䟡

Quality HDMI Cables and Great Customer Service I’ve purchased several cables from True HQ and they’ve all been excellent. The build quality is very premium, the packaging is neat, and orders are disp... もっず芋る

䌁業情報

  1. 電子機噚店
  2. ケヌブル䌚瀟
  3. ハむファむ店

圓該䌁業による蚘述

True HQ is a UK-based family-run business that specializes in providing premium quality HDMI cables for both home and workplace environments. Our award-winning brand offers high-quality cables built to the finest standards. If you require premium certified ultra-high-speed HDMI cables or high-quality long HDMI leads to extend your media and home cinema entertainment systems, you have come to the right place. We have got you covered.

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4.7

優良

TrustScore 5段階評䟡の4.5

54件のレビュヌ

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4.7

すべおのレビュヌ

(54)

過去12か月のレビュヌ数: 14件

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5぀星のうち4の評䟡

Quality cable for cheap.

The cables turned up in good time, the quality is good and they seem to work well, i have one issue though, i was expecting the cables to come with an ultra certified sticker on to scan so i could validate them. The website shows the certification sticker but none on the packet.

2026幎2月13日
5぀星のうち5の評䟡

Quality HDMI Cables and Great Customer


Quality HDMI Cables and Great Customer Service
I’ve purchased several cables from True HQ and they’ve all been excellent. The build quality is very premium, the packaging is neat, and orders are dispatched quickly. I’ve also spoken to their customer service a few times and they’ve been top notch. Highly recommended!

2025幎12月4日
自発的なレビュヌ
5぀星のうち3の評䟡

Very good, but needs to improve comunication lines

Right, the product is great, the delivery was great, the buying is great.

The website is appalling
Ive tried to message them, the contact page doesnt work.
Ive emailed them, and still had no reply.

Its almost like a sale only website, but if you have a problem
Youve got no chance..

2025幎6月5日
True HQ ロゎ

True HQ からの回答

Hello Alan,

Thanks for your review.

I can assure you that we are certainly not a sales only website and we take customer service very seriously, as you can see from other reviews.

I have checked and can see that we responded to your email and provided the VAT invoice you requested within 48 hours. We typically respond to customers within a few hours and mostly within 24 hours. Although, sometimes it can take a little longer. Apologies on this occasion it wasn't up to our usual standard.

Regarding the website. We have just finished a major overhaul and our new website is now live. This will provide our customers with a much improved experience and we have also added a live chat function, so customers can contact us easily and we can respond quickly.

I hope you will give us another chance and do contact me if you need any further assistance.

Best wishes,
Luke

5぀星のうち1の評䟡

Tried to get in contact multiple times


Tried to get in contact multiple times to change shipping address, never had a reply, bad costumers service.
I mean why do you have one if you're not planning on reply??

2025幎4月7日
True HQ ロゎ

True HQ からの回答

Unfortunately the customer's email was sent into our spam folder and missed on this occasion.

After spotting this review we reached out to the customer and have offered to send a replacement to their correct address, however we have not received a response.

We dispatch items very promptly and most of the time we are unable to change the address before items are sent. So it is important and the responsibility of the customer to enter the correct address, as this is where we will send the item to.

Best wishes,
The True HQ Team

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