Trutex school uniforms are brilliant. In particular the school trousers can't be beaten. Even after a full school year, they looked great- no saggy knees or weird shiny patches after washing. We're on... ãã£ãšèŠã
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Very happy with the product order for my daughter's new journey, starting secondary school. The skirts, I can honestly say, are of excellent quality. Little lady is a few months in now, and the sk... ãã£ãšèŠã
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I use their website to calculate my sonâs trouser size. I put his height and weight in so I thought the trousers would fit perfectly but they didnât, they were far too long and too big on waist. Also... ãã£ãšèŠã
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Weâve been so impressed with the Trutex light blue school blouses for my 13-year-old daughter. The fit is perfect â tailored enough to look smart and feel comfortable without being too tight or re... ãã£ãšèŠã
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Trutex ã«ã€ããŠ
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Trutex is Britain's best-loved uniform brand, having supplied quality garments for over 150 years. Our heritage for quality gives us a leading edge in the market, providing the very highest standards of schoolwear and sportswear for school children.
Today as one of the UK's oldest and best-loved school uniform brands, our heritage for excellence continues. We supply uniform and sportswear to thousands of schools throughout the UK and across the world.
You can be assured that when you're buying uniform from Trutex, you're buying the best!
Today as one of the UK's oldest and best-loved school uniform brands, our heritage for excellence continues. We supply uniform and sportswear to thousands of schools throughout the UK and across the world.
You can be assured that when you're buying uniform from Trutex, you're buying the best!
Trutex
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- Uniform they grow out of, not wear out
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Jubilee Mill, Taylor Street, BB7 1NL, Clitheroe, è±åœ
- 01200 421206
- td@trutex.com
- trutex.com
4.3
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Excellent quality school wear
Excellent quality school wear
Accurately described
Easy to use website
Excellent value for money
Prompt delivery in sustainable packaging
2025幎10æ29æ¥
Trutex ããã®åç
Hi Ronald
Thank you so much for your kind words! We're delighted to hear that you're happy with the quality of our school wear, the ease of using our website, and the value for money. It's also great to know the prompt delivery and sustainable packaging made a positive impression.
Your feedback means a lot to us - weâre proud to provide reliable, high-quality schoolwear and service, and itâs wonderful to hear that reflected in your experience.
Thanks again for choosing Trutex!
Kind regards
Elizabeth
Trutex ããã®åç
Hi Sharon
Thank you for your review - we are very proud of our website and ease of use. Your feedback is much appreciated.
Kind regards
Elizabeth
I wanted to like this company
Order various for size. I kept some shirts and a pair of trousers, returning the rest on sept 8th. Unfortunately I had to chase them for a refund which I eventually got on September 30th. The trousers are ok but the white shirt collars are discoloured after one wear? They have a yellow tinge to them which doesn't come off in the wash. Curious as the other shirts my daughter wears don't have this staining after a single wear. I really wanted to like them as they are UK based, but sadly if I'm let down on the first order I don't tend to order again.
2025幎9æ8æ¥
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Trutex ããã®åç
Hi
Thank you for taking the time to leave a review. We're really sorry to hear about your experience.
We appreciate your feedback regarding the refund delay and the issue with the white shirt collars. Weâd like to investigate this further; if you're happy to share your order number or any additional details please email td@trutex.com and weâll look into this to see what we can do to make things right.
Weâre proud to be a UK-based company and genuinely regret that your first experience didnât meet expectations. Your comments have been shared with our product and service teams so we can improve going forward.
Thanks again for your honesty â we hope weâll have the chance to restore your confidence in us.
Kind regards
Pippa
Unfortunately just that bit too smallâŠ
Unfortunately just that bit too small. Trutex have kindly been in touch so that I may be able to organise a return.
2025幎10æ9æ¥
Trutex ããã®åç
Hi Kris
Thank you for your feedback. We're sorry to hear the item didn't fit as expected.
Just to clarify, we do accept returns, even if not faulty. Your order is still within the 30 day returns period, so weâd be happy to help resolve this for you.
Please feel free to contact our customer service team at td@trutex.com so we can assist you with a return.
Kind regards
Pippa
Trutex ããã®åç
Hi Julia
Delighted to hear this - thank you for leaving 5 stars on quality and delivery.
Much appreciated.
David
Very dependable delivery and quality
2025幎10æ21æ¥
Trutex ããã®åç
Hi Christine
Thank you for taking the time to leave us 5 stars on service and quality - great to hear.
Kind regards
Victoria
Order came months after being placedâŠ
Order came months after being placed despite being told it would be 2-3 working days.
2025幎10æ2æ¥
Trutex ããã®åç
Hi Tanya
I have checked your account, and we sent email confirmation on the day you placed your order indicating the new delivery date. We are sorry the item was not available for immediate delivery, but this was dispatched as soon as it was available.
Weâre currently reviewing what went wrong in this instance to ensure it doesnât happen again. Your experience has been shared with the relevant team so we can improve our communication and delivery processes moving forward.
If you need to order from us in the future and you find that the delivery date is not acceptable, please contact our Customer Services at td@trutex.com or via the Live Chat online and we will investigate at that time to see if there is anything we can do.
Apologies again for the delay and thank you for your patience.
Kind regards
Victoria
Free refunds and lots of help from theâŠ
Free refunds and lots of help from the team. I ordered the wrong items and they helped me fix ny error. Would recommend.
2025幎3æ17æ¥
Trutex ããã®åç
Hi Irma
Thank you so much for your positive review.
Weâre really glad to hear our team was able to help you sort things out quickly and easily. Itâs great to know the refund process and support met your expectations.
Kind regards
David
Good quality items
2025幎10æ13æ¥
Trutex ããã®åç
Hi Michelle
Thank you for taking the time to leave Trutex 5 stars on quality.
Kind regards
David
Speedy delivery
2025幎10æ13æ¥
Trutex ããã®åç
Hi Mrs. Whitaker
Great to hear you received your order promptly - thank you for taking the time to leave a review.
Kind regards
Elizabeth
Good quality school shirts
I ordered school shirts, very satisfied with the quality.
A very helpful size guide on the website.
Prompt despatch and delivery.
2025幎10æ13æ¥
Trutex ããã®åç
Hi Sam
Delighted to hear you found our Size Guide pages helpful and that you are happy with the quality and service.
Your feedback is appreciated.
Kind regards
Elizabeth
Trutex ããã®åç
Hi Evie
Thank you so much for leaving fantastic feedback on quality and service!
Much appreciated.
Kind regards
David
Order still net arrived 10 days later
2025幎10æ10æ¥
Trutex ããã®åç
Hi
Sorry to read your review this morning. I can see that your order was placed on 9th October and dispatched on 10th October, however we had some issues with our courier on this date. We sent an email to all customers who were affected by this explaining what had happened. If you didn't receive this, could you check your junk email folder and let us know if not received so we can update our records.
If you still have not received your order or should you experience any issues like this in the future please do not hesitate to contact us by email to td@trutex.com.
Please accept our sincere apologies for the delay.
Kind regards
Victoria
The service was awful
The service was awful.
My sonâs school trousers were ordered with an expected date in August. Then got an email to say they would be delayed. The other date came and went with no contact until I emailed to find out was the problem and was then told there was further delay.
2025幎9æ25æ¥
Trutex ããã®åç
Hi Cathy
We are so sorry to read this review today. I have had a look at your account and I can see that our Customer Service Team emailed you a second time to advise that the order would be delayed again, which we apologise for. Could you please check your junk email for this communication.
Having said that, we are truly sorry for the delay in delivery, which is not our usual standard.
I hope you were pleased with the quality of the trousers when they did arrive, and if you wish to discuss this further please contact us at td@trutex.com.
Many thanks for your patience.
Kind regards
David
Trutex blazerâŠ
I Bought my little grandson a blazer for starting school it was great quality it looked great on him it was well packaged great quality would recommend this company everytime
2025幎8æ5æ¥
Trutex ããã®åç
Hi Sharon
Thank you for your lovely feedback! Delighted to hear your grandson suits the blazer and that you were impressed with the quality.
Kind regards
Cath
I COULD NOT FAULT THE SERVICE IT WASâŠ
I COULD NOT FAULT THE SERVICE IT WAS REALLY GOOD AND FAST.
2025幎10æ7æ¥
Trutex ããã®åç
Hi Martina
Thanks so much for your positive feedback on service.
Much appreciated.
David
Trutex ããã®åç
Good Morning
Thank you for leaving 5 stars on delivery and tracking! Great to hear.
Regards
David
Amazing quality of uniform- this willâŠ
Amazing quality of uniform- this will be my go to place for uniform now. Also one item was missing from my order which they corrected straight away by sending out next day delivery:)
2025幎10æ7æ¥
Trutex ããã®åç
Hi Simone
Thank you so much for your amazing review! We're delighted to hear that you're impressed with the quality of our uniform and that we've become your go-to place - that means a lot to us. We're also really glad we could quickly resolve the missing item with next-day delivery.
Thanks again for your support!
Kind regards
Sarah
Trutex ããã®åç
Hi Ceri
Thank you so much for your 5-star review! We're delighted to hear that you were pleased with both our service and delivery. Your feedback is truly appreciated!
Kind regards
Rebecca
Trutex ããã®åç
Hi Kelly
Thank you so much for your 5-star review! We're delighted to hear you were pleased with the service - your feedback means a lot to us.
Kind regards
David
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