This is a re-review as my first review was rejected. As of today, I have ordered from SmartBite 6 times and pending today and tomorrow +2 times. My company is ~ 80Pax and has been us... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
This is a re-review as my first review was rejected. As of today, I have ordered from SmartBite 6 times and pending today and tomorrow +2 times. My company is ~ 80Pax and has been us... もっと見る
企業が回答しました
Ordering process is simple and quick. However, delivery time sometimes is delayed which knocks off 2 stars from it.
Food are not worth the prices, doesn't mean the food are not good but the prices are not worth the portions. Every week the vendors are the same and if there are different vendor(s), have to battle up... もっと見る
Amazing service and great company!
SmartBite is a corporate food solution provider operating in Southeast Asia. Companies and business professionals can order from over 1,000 merchants and have 24/7 customer support ready to work for the best experience. SmartBite can help your company to build food programs that work (including corporate gifts)! You can attract more talent and increase your team retention and productivity. SmartBite solutions cover: - Business meetings - Daily meals - Employee benefits - Corporate gifts - Overtime meals SmartBite works with the best prices policies with their merchants, and we continuously work to help our merchants successfully provide a great experience to business customers.
Beach Road, 190005, Singapore, シンガポール
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Food are not worth the prices, doesn't mean the food are not good but the prices are not worth the portions. Every week the vendors are the same and if there are different vendor(s), have to battle up to be the lucky ones. Sometimes the food ordered comes with broken container or tasted/smells off, but when make report to SmartBite, we don't get refunded despite of providing the proof.
Ordering process is simple and quick. However, delivery time sometimes is delayed which knocks off 2 stars from it.
Timely food delivery
We are getting ordered food on time, limited choices available from restaurant menu. Idea is nice, also good that you can top up and order more pricy options, however drinks are usually unreasonably expensive, not possible to top up below one dollar
Good UI/UX but food selection is not great and gets repetitive. Would be good to have hawker choices as well, rather than the salad choices which are over priced.
I’ve been ordering from SmartBite for some time now and I’m really happy with the quality. The meals are well-balanced, portion sizes are satisfying, and the ingredients taste fresh.
I also appreciate that the meals are not too oily or overly salty. Overall, a great option for anyone looking for nutritious and convenient food choices.
Terrible customer service experience. There was a time whereby a Smartbite Ops member told me my lunch was left out intentionally by a vendor (Phovietz) and I should just file for a refund. I requested for the refund on the platform plus sent 2-3 emails to the concierge smartbite email but received zero responses

SmartBite からの回答
This is a re-review as my first review was rejected.
As of today, I have ordered from SmartBite 6 times and pending today and tomorrow +2 times.
My company is ~ 80Pax and has been using SmartBite for our lunch catering; with 4 x different restaurants daily.
This site/app has been very helpful for a few reasons:
-The food comes prelabelled, and avoids confusion as to who belongs to which vegetarian, non-veg, or dietary option.
-The choices are simple to upgrade/top up with additional money, if you exceed the dally allowance
-We can suggest additional food options and let the site deal with adding them.
So far, the deliveries have been consistent and on time.
Would recommend this app for companies looking to provide lunch benefits to their employees.

SmartBite からの回答
Very convenient and easy to use platform. Would be better if more vegetarian restaurants/options are added
I’ve had a great experience using SmartCanteen and SmartBite. The system is easy to use, convenient, and really helps streamline daily meal purchases. Everything runs smoothly and saves a lot of time. Highly recommended!
App and web app has gotten improvements. Layout still has got a long way to go to become really friendly. Laughable when its heavily trafficked when our office orders food

SmartBite からの回答
Great variety of food and it’s convenient as they deliver directly to our office, making it easy for us to enjoy meals anytime. Hopefully there will be more new restaurants available in Smartbite in the future.
Great option to order whether from home or in the office. My company use this app for employee meal once a week. Been using this website quite a while and its user friendly and very easy to use. Tons of restaurant to choose from
SmartBite helps us save so much time when it comes to food delivery, and there's plenty of options to choose from daily. It's easy to order food via their platform - so far so good!
User friendly platform, great for bulk orders and food tastes good. But sometime the delivery can be slightly late.
SmartBite is a good platform but i would suggest if they add more choices on Halal Food & Malaysian food (Nasi Kerabu, Nasi Tomato etc).
My company uses smartbite for employee meal option once weekly. Its convenient and easy to navigate. Provides multiple options and user friendly. Recommended for company to use to provide meal benefit to employees.
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。