レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Great little shaver,was a bit dubious when I first bought because it took a while to arrive but have to say its very good,lots of different heads to fit onto it for nose trimmer,body shaver,leg shaver... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

If I could leave zero stars, I would. Doesn’t actually do anything and still waiting to hear back from customer services about my return. Patronising lies from their social media team about havin... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I wasn't expecting the solys shaver to be as good ... But it shaves really quickly and just glides effortlessly over your skin and your skin is left smooth ... I'm actually not dreading shaving now an... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

My first razor stopped working after one use but after I reached out to customer service, they were kind enough to send me a replacement despite the 30-day policy having ended. This shaver is a game c... もっず芋る

䌁業が回答したした


連絡先

3.7

たあたあ

TrustScore 5段階評䟡の3.5

84件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Perfect size and results

Perfect size and results! Small enough to fit under a female armpit. Very pleased and price was good.

2026幎3月11日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Thank you so much for sharing your experience with us.

We’re really glad to hear the product was the perfect size and gave you the results you were hoping for. It’s wonderful to know it fits comfortably and that you’re pleased with the value, too. Feedback like yours truly motivates us to keep delivering quality and care.

Warm regards,
Prime Solys Support Team

5぀星のうち1の評䟡

months to give a refund - till i posted a negative review


they only started the refund when i left a negative review- despite me cancelling the order within minutes, i only received automatic replies

do not trust

2026幎2月10日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Dear Ketsy,

We’re truly sorry to hear about your experience and understand how disappointing this must feel. Please be assured that your full refund has already been processed from our end, and we have also informed you about this via email. If it hasn’t appeared in your account yet, this may be due to your bank’s processing time, which can vary.

We kindly recommend checking with your bank, and if you still don’t see the refund, please reach out to us directly so we can assist further. We value your trust and handle refund cases with the highest priority.

Kind regards,
Solys Support Team

5぀星のうち5の評䟡

Pink shaver

Great little shaver,was a bit dubious when I first bought because it took a while to arrive but have to say its very good,lots of different heads to fit onto it for nose trimmer,body shaver,leg shaver & bikini parts

2026幎3月16日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Thank you so much for sharing your experience with us!

We’re delighted to hear that the shaver has exceeded your expectations and that you’re enjoying the versatility of the different attachments.

We understand the wait for delivery can be frustrating, so we truly appreciate your patience. It’s great to know the product is serving you well across multiple uses. Your feedback means a lot and helps us continue improving both our products and service.

Kind regards,
Solys Support Team

5぀星のうち5の評䟡

Its the best hair removal experiance


Its the best hair removal experiance thank you

2026幎2月6日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Thank you so much for your kind words! We’re delighted to hear that you had the best hair removal experience with our product. Your feedback means a lot to us and motivates our team to keep delivering quality and comfort.

5぀星のうち1の評䟡

SCAM don't waste your money

Waste of money. First one I bought broke literally within a month. Stopped charging. They sent me a replacement. Literally another 3 months it broke down. I charged it once and it wouldn't charge anymore. In the very short time i had this, it gave me micro cuts, and little bleeds, it pinches, grabs and tugs onto your skin and you get horrible bumps and cuts. You can find way better ones from Temu for literally £10 or less. Pure absolute scam.

2026幎1月16日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

We’re truly sorry to hear about your experience with our razor and the issues you’ve faced. This is not the standard we aim to deliver, and we understand your frustration.

To help resolve this for you, we’d like to look into your case personally and provide the best possible solution. Please reach out to us at info@trysolys.com with the details, and our support team will assist you right away.

5぀星のうち1の評䟡

Broke after 2 months

Only lasted a couple of months before it no longer charged up! While it was working, I still got the usual razor bumps and itching and it was not even a clean shave. Do yourselves a favour and avoid this company and its products. Great marketing but no substance to back it up.

2025幎10月7日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi Karen,

Thank you for taking the time to share your experience. We’re truly sorry to hear that your razor didn’t meet expectations and that you encountered issues with both performance and durability.

This is certainly not the experience we aim to deliver, and we understand how frustrating it must be to deal with razor bumps and a device that stops charging. While many of our customers enjoy smooth, irritation-free results, we know that every skin type is different, and we’re here to help when things don’t go as planned.

We’d love the opportunity to make this right. If your razor stopped working within the warranty period, our team can assist with the best possible resolution. Please feel free to reach out to us directly at support@trysolys.com so we can look into your case further.

We appreciate your feedback. It helps us improve and continue working toward better experiences for all our customers.

Warm regards,
Solys Support Team

5぀星のうち5の評䟡

Very good shaver

2025幎9月23日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi Magdalena,

Thank you so much for your kind words and 5-star rating. We’re thrilled to hear you’re enjoying your Solys razor!

Your feedback means a lot to us, and we’re glad it’s delivering the smooth shave you deserve. If you ever have questions or need support, we’re always here to help.

Wishing you many more irritation-free shaves ahead!

Warm regards,
Solys Support Team

5぀星のうち1の評䟡

Not worth it at all

Not worth it at all. Way over priced and not a smooth shave, stick with a razor.

2025幎9月1日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi Bec,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet expectations.

We understand how disappointing it can be when a product doesn’t deliver the results you were hoping for. While many of our customers enjoy smooth, irritation-free results with our razor, we recognize that every skin type and shaving routine is different.

We’re always working to improve, and your input helps us do just that. If you’re open to it, we’d love the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to us at support@trysolys.com.

Thank you again for your feedback.

Warm regards,
Solys Support Team

5぀星のうち1の評䟡

RUN
doesn’t work

Thick hair and thin hair all techniques tried and none had this razor working in the slightest. Deceptive return policy puts the responsibility of return shipping on the customer which they tell you only after contacting customer service will be approximately 50% of the cost of the item. They originally only offered 30% money back guarantee until I complained. Customer service is responsible timely and polite
it’s not their fault this business is in it to scam people out of their money.

2025幎8月10日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi,

We’re really sorry to hear about your experience—it’s definitely not the standard we aim for.

Please know that this isn’t the experience we want anyone to have. We'd love the chance to make things right and get your return sorted as soon as possible. If you're still waiting on a reply, could you please DM us your order number or email address so we can escalate this with our support team right away?

Thanks for your patience, and again—we’re genuinely sorry for the inconvenience caused.

5぀星のうち5の評䟡

Fast shipping and great product

Fast shipping and great product. I was a little hesitant about purchasing this but absolutely love the razor. It comes with different attachments so no need for additional trimers.

2025幎8月11日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi,

Thank you so much for your kind words! We're thrilled to hear that you're loving the razor and that it’s been gentle on your sensitive skin. No razor burn and no nicks is exactly what we aim for! 😊 We really appreciate you taking the time to share your experience—it means a lot to us!

5぀星のうち1の評䟡

Highly overrated

Overrated razor promoted by paid influencers. Also really horrible company who don’t stick to UK consumer laws and wouldn’t replace the charger that stopped working just a few months later. Don’t waste your money, better products out there.

2024幎10月11日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi,

We’re really sorry to hear about your experience—it’s definitely not the standard we aim for.

Please know that this isn’t the experience we want anyone to have. We'd love the chance to make things right and get your return sorted as soon as possible. If you're still waiting on a reply, could you please DM us your order number or email address so we can escalate this with our support team right away?

Thanks for your patience, and again—we’re genuinely sorry for the inconvenience caused.

5぀星のうち5の評䟡

I love it

I love it! It’s works on me makes my skin so much smoother. ❀❀❀❀

2025幎8月2日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi,

Thank you so much for your kind words! We're thrilled to hear that you're loving the razor and that it’s been gentle on your sensitive skin. No razor burn and no nicks is exactly what we aim for! 😊 We really appreciate you taking the time to share your experience—it means a lot to us!

5぀星のうち1の評䟡

Poor customer service

I originally ordered the original solys razor. A week later I received an email regarding the solys 2.0, so I ordered it. The 2.0 did work better than the original.
When i went to change the razor head to a different one the head of the razor broke. I emailed and explained the situation and provided pictures and videos as requested. And on May 23rd Vangie emailed saying that she had processed an order for a new razor.
Fast forward to 2 weeks ago, having not received the replacement razor that Vangie said she had processed, I was asked to explain my entire experience again, They are now saying it was user error and that they won't be sending me a new razor as originally promised

2025幎7月30日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi,

We’re really sorry to hear about your experience—it’s definitely not the standard we aim for.

Please know that this isn’t the experience we want anyone to have. We'd love the chance to make things right and get your return sorted as soon as possible. If you're still waiting on a reply, could you please DM us your order number or email address so we can escalate this with our support team right away?

Thanks for your patience, and again—we’re genuinely sorry for the inconvenience caused.

5぀星のうち5の評䟡

Solys truly delivers

I've tried a few different razors but solys is definitely different. I don't think I have ever actually had completely smooth legs like this. I'm truly impressed.

2025幎7月24日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi,

Thank you so much for your kind words! We're thrilled to hear that you're loving the razor and that it’s been gentle on your sensitive skin. No razor burn and no nicks is exactly what we aim for! 😊 We really appreciate you taking the time to share your experience—it means a lot to us!

5぀星のうち5の評䟡

No cuts,almost pleasing

No cuts,almost pleasing , I was used to razors and was Always bleeding or irritated, this makes all Easy, good price for value, thanks indeed

2025幎7月13日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi,

Thank you so much for your kind words! We're thrilled to hear that you're loving the razor and that it’s been gentle on your sensitive skin. No razor burn and no nicks is exactly what we aim for! 😊 We really appreciate you taking the time to share your experience—it means a lot to us!

5぀星のうち1の評䟡

Incredibly dishonest company

Incredibly dishonest company. the razor does not work at all and when you try to get your money back, they make it impossible to get more than 50% back after the shipping costs. Their "30 day money back guarantee" is a complete lie and their product is a sham.

2025幎7月14日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi,

We’re really sorry to hear about your experience—it’s definitely not the standard we aim for.

Please know that this isn’t the experience we want anyone to have. We'd love the chance to make things right and get your return sorted as soon as possible. If you're still waiting on a reply, could you please DM us your order number or email address so we can escalate this with our support team right away?

Thanks for your patience, and again—we’re genuinely sorry for the inconvenience caused.

5぀星のうち4の評䟡

Incorrect Order Resolved

07/07/25: I have received a FlashDrive instead of the one I ordered. This is a HUGE SCAM! I’m very disappointed and frustrated to recieved something that I did not get. I’m not gonna buy from this company again! 1 Star.

07.31.25: I reached out to the support team after receiving an incorrect order (a flash drive instead of the Solys product). They were very apologetic and promptly sent me the correct item at no additional cost. I truly appreciate their excellent customer service! My only complaint is that it took almost 2 weeks to arrive, but it was expected. Thank you once again!

2025幎7月7日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi,

We’re really sorry to hear about your experience—it’s definitely not the standard we aim for.

Please know that this isn’t the experience we want anyone to have. We'd love the chance to make things right and get your order sorted as soon as possible. If you're still waiting on a reply, could you please DM us your order number or email address so we can escalate this with our support team right away?

Thanks for your patience, and again—we’re genuinely sorry for the inconvenience caused.

5぀星のうち1の評䟡

If I could leave zero stars

If I could leave zero stars, I would.
Doesn’t actually do anything and still waiting to hear back from customer services about my return. Patronising lies from their social media team about having responded to my emails.

What a waste of time, effort and money.

*EDIT* two weeks, two more emails and several social media messages and I’m still waiting for a reply about a refund.

2025幎6月26日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi,

We’re really sorry to hear about your experience—it’s definitely not the standard we aim for.

Please know that this isn’t the experience we want anyone to have. We'd love the chance to make things right and get your return sorted as soon as possible. If you're still waiting on a reply, could you please DM us your order number or email address so we can escalate this with our support team right away?

Thanks for your patience, and again—we’re genuinely sorry for the inconvenience caused.

5぀星のうち5の評䟡

I loved the fact that I had no razor


I loved the fact that I had no razor burns after the first use. The razor cuts smooth and no nicks on my legs. It lasts longer than using a disposable razor and which is good for me since I have sensitive skin.

2025幎5月20日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi Stephania,

Thank you so much for your kind words! We're thrilled to hear that you're loving the razor and that it’s been gentle on your sensitive skin. No razor burn and no nicks is exactly what we aim for! 😊 We really appreciate you taking the time to share your experience—it means a lot to us!

5぀星のうち5の評䟡

This razor is great

This razor is great! I struggle with PCOS and this has made removing my facial hair so much easier. Definitely recommend!

2025幎6月13日
自発的なレビュヌ
Trysolys ロゎ

Trysolys からの回答

Hi Jas!

Thank you so much for sharing your experience — it truly means a lot. We're honored to hear that our razor has made a difference for you, especially in managing facial hair related to PCOS. Your recommendation not only encourages us, but also helps others who might be facing similar challenges.

We're so glad to have you as part of our community. If you ever need anything, we're here for you!

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