Tuesday Morning レビュー 

272
TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I am still awaiting a return authorization for a drapery order that did not fit my window. I have sent mulpile emails requesting a return which they have ackhowledged in an email but have never receiv... もっと見る

5つ星のうち5の評価

Love Tuesday morning. My first time to use their online services. It was user friendly. Item came as expected and free shipping. I’ll continue ordering from them. Loved the tracking system also. I... もっと見る

企業が回答しました

5つ星のうち4の評価

Positives: Received mostly what I ordered in a fairly prompt timeframe. Negatives: Order tracking ability and visibility needs work. So does order change messaging. It’s fine to tell me you refunded... もっと見る

企業が回答しました

5つ星のうち2の評価

Ordering easy. Good shipping time. I have bought Egyptian 1000 thread count cotton sheets in various sizes over 20 times in two decades mostly at Tuesday Morning brick and mortar stores before they cl... もっと見る

企業が回答しました

企業情報

さまざまな外部ソースから提供された情報

Tuesday Morning Corporation is an American discount, off-price retailer specializing in domestic and international, designer and name-brand closeout merchandise.


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3.1

まあまあ

TrustScore 5段階評価の3

272件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.1

すべてのレビュー

(272)

過去12か月のレビュー数: 4

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5つ星のうち3の評価

Thought you should know

Thought you should know. We'll keep the coffee table we received. The description said solid wood and it appeared to be, in the photos on your site. It said nothing about VENEER. Nor did it say that we would have to assemble it!! When FedEx dropped it off, they did exactly that. Dropped it on our driveway in the middle of a rainstorm. If we hadn't seen it, it would have been ruined. Fortunately there was another person in the house to help us bring it in.

2023年12月14日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Thanks you for taking time to share such a detail review about your experience
we really sorry for that in what happened to your order delivery we will resolve this shortly
Regards,
Tuesday Morning Support

5つ星のうち5の評価

Product delivered quickly and in good…

Product delivered quickly and in good condition.

2023年12月11日
Tuesday Morning ロゴ

Tuesday Morning からの回答

"Thank you so much for your positive feedback and leaving a review, you put a big smile on our faces! 🙂
Regards,"
Tuesday Morning Support

5つ星のうち3の評価

I totally got the wrong order

I totally got the wrong order. It took a few emails but they did refund my money. I was just disappointed that I didn’t get what i wanted

2023年12月3日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Thanks you for taking time to share such a detail review about your experience
we really sorry for that in what happened to your order delivery we will resolve this shortly
Regards,
Tuesday Morning Support

5つ星のうち1の評価

No longer great deal

I was texted a notice of name change and the store has moved along with a coupon. I was not allowed to use the coupon and the deals were no where near what steals had been.

2023年12月2日
Tuesday Morning ロゴ

Tuesday Morning からの回答

We appreciate your feedback, and we are sorry to hear about your experience with our online store. We take these concerns seriously and want to assure you that we are working with corresponding team to make necessary improvements. Your feedback helps us identify areas of improvement, and we hope you will notice positive changes.
Your satisfaction is important to us.
If you have any issues with the order, please feel free to write to us us at support@tuesdaymorning.com

5つ星のうち5の評価

This fire pit arrived earlyexcited!

This fire pit arrived early. Finally we will use it tomorrow!! Just can’t wait!!’ Will take photos.

2023年12月9日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Dear Paul,

Thank you so much for your positive feedback and leaving a review, you put a big smile on our faces! 🙂

Thank you, and Merry Christmas and Happy New Year!

Regards,
Tuesday Morning Support

5つ星のうち5の評価

Some of the best deals on the internet

Some of the best deals on the internet. Love it!

2023年12月9日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Dear M. Poole,

Thank you so much for your great feedback and for providing a review, and happy with your purchase. 🙂

Thank you, and Merry Christmas and Happy New Year!

Regards,
Tuesday Morning Support

5つ星のうち5の評価

Shipping fast and convenient (free)

Shipping fast and convenient (free). Items as description

2023年12月1日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Dear Daniel,

Thank you so much for your good feedback and review, and happy on your purchase.🙂

Thank you, and Merry Christmas and Happy New Year!

Regards,
Tuesday Morning Support

5つ星のうち5の評価

10/10 would do again!

Amazing prices and the customer service is honestly amazing! I can say I am very happy every time I go in!

2023年12月8日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Dear Talika,

Thank you so much for your positive feedback and leaving a review, you put a big smile on our faces! 🙂

Thank you, and Merry Christmas and Happy New Year!

Regards,
Tuesday Morning Support

5つ星のうち1の評価

Bad return experience

I’m still trying to return the order that was shipped to me because you sent the wrong thing. Now, I have been told to tape 2 huge boxes together to return them because you are sending only one return label. I just used a full roll of packing tape to connect the 2 boxes and I’m still not sure they are secure.

2023年12月8日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Dear Diane,

Thank you for providing feedback. We sincerely apologize for the inconvenience. You placed two different orders. We also received a return request from one of the orders. As a result, we issued you one return label. And we ask that you initiate a return request for another order.

We have a dedicated customer care team who are happy to assist you with any questions or problems with your order.

Please email support@tuesdaymorning.com or visit https://www.tuesdaymorning.com/pages/contact.

Thank you, and Merry Christmas and Happy New Year!

Regards,
Tuesday Morning Support

5つ星のうち1の評価

What You See Is Not What You Get

Delivery Date: December 2, 2023
I had a plan for a project. Ordered five (5) Items from Tuesday Morning. Scheduled delivery day has arrived! Perfect - because the calendar is full. This day I will receive, assemble and put into use! I am SO excited for the anticipated order delivery and organization tasks to be accomplished. Instead, I was BLINDSIDED! Before I get to the item issues - FedEx delivered outside of my garage - NOT at the front door. FEDEX courier did NOT BOTHER TO COME TO FRONT DOOR and RING DOOR BELL. FedEx was not responsive to request for resolution. Had to call someone to move to front door. Thank God they brought in the house Decided to bring into the house - while fussing about the weight of the boxes. I decide to assemble the tall narrow book case first. After laying out all of the parts - the top and the bottom pieces are MISSING. The item is black and SUPER DUSTY. The company says DO NOT RETURN PRODUCT TO THE STORE contact customer service . . . we will gladly ship parts FREE of charge. WHAAAT! Item 2 is SO many pieces - many cardboard pieces. Too late to call HODEDAH. After expending so much time and energy with the FEDEX drop off in the drive - very visible to anyone except me. Porch pirates could just pick up from driveway. Finally, waiting for someone to drive over and bring into the house - while complaining about the weight. Opening the boxes and laying out to missing parts. A full day wasted. All energy was drained, exhausted and overwhelmed. No days available for assembly. Need to be running errands, assembling other 3 items, two incomplete un-assembled open packages cluttering up the space. I never even knew file cabinets require assembly - I have two (2). Hopefully, the remaining three items will not be as disappointing to assemble. I am OVERWHELMED. I spent several hundred dollars to be OVERWHELMED. My organization mission has not been accomplished, I have opened boxes of incomplete dusty parts. I can't just simply drive to a Tuesday Morning to return. I am traumatized by the creation of clutter with the items, the money I have spent, trying to figure out how to get a refund and how to return at least two of these items. Prayerfully, the remaining three item will not be as stressful and will workout. Calling the company trying to get ALL of the parts could drag on for a while or not. Why do I have to take time to shop, narrow down the items, spend my money get severely disappointed and still add these complications to my life. I have SO many Tuesday Morning items in my home I have purchased over the years. After this experience, I will be extremely careful of purchasing certain items from Tuesday Morning Online. Please HELP!
12/19/2023 - UPDATES
I did attempt reach HODEDAH a few times on 12/15/2023. After holding a while, the calls dropped. I located a number for the corporate office. Closes at 5 PM - Eastern Time.
Today, 12/19/2023 - Sent an Email to Tuesday Morning seeking assistance on a refund/return of two of the 5 items - $64.99 and $49.99. The total order was $475.93. Waiting for response.
12/20/2023 - UPDATE
On, 12/19/2023 - Received and Email from Tuesday Morning offering assistance in initiating the return request. When the items are received back - then, I will receive a refund. I completed the process three (3) times and received an ERROR MESSAGE each time. If the return request submissions were not accepted - this will further delay my refund. This clutter also needs to be picked up from my home. I will NEVER EVER ORDER another HODEDAH product. Tuesday Morning - Please respond to the two (2) Emails requesting assistance or get Tech Support to resolve the technical issue - "Support Code" SR-8F07-F291" and accept the RETURN REQUESTS. I'm losing patience. Come and get these 3,000 dusty, inferior, insufficient, some missing parts. I DO NOT HAVE TIME TO KEEP ASKING FOR RELIEF FROM THE SAME MISTAKE - OVER AND OVER. I have other matters to attend to. If THIS is the NEW online Tuesday Morning - JESUS, help US! I'm keeping the bulk of the order. But, this is junk and I don't want it! Thank you.
==============================
12/20/2023 - UPDATE
TRIED AGAIN! Followed Tuesday Morning support instructions. Submitted online form for Return/Refund initiation. "ERROR MESSAGE -SR-8918-1ECD"
REALLY, TUESDAY MORNING! This is getting RIDICULOUS!
======
JANUARY 3, 2023 - STILL NO RESPONSE - From Tuesday Morning or "Trust" Pilot = = =
Sent several Emails to Tuesday Morning seeking assistance on a refund/return of two of the 5 items - $64.99 and $49.99. The total order was $475.93.
- Just CRICKETS and ERROR MESSAGES -
The Federal Consumer Protection Agency Needs to be aware of these unethical business practices. NOT ACCEPTABLE.
Jan 10, 2023. Partial dispute refund requested. VMI/Shopify, Spreewell involved.No Label

2023年11月22日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Dear Arlena,

Thank you for sharing your thoughts. We sincerely apologize for the inconvenience. You can always contact us at support@tuesdaymorning.com with any return questions. We have a dedicated customer support team that is happy to assist you with any queries or issues with your order.

https://www.tuesdaymorning.com/pages/contact

Thank you, and Merry Christmas and Happy New Year!

Regards,
Tuesday Morning Support

5つ星のうち5の評価

It was delightful...

It was delightful to locate a particular item in the inventory. I became a loyal patron of a Tuesday Morning physical retail store & lament its closure. Postscript : Item intends to become a special Christmas gift for another. Yet, I admire it myself. Perfect selection. Reciprocal Joy !

2023年11月28日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Dear Anne,

Thank you so much for your great feedback and for submitting a review, and happy with your purchase. 🙂

Thank you, and Merry Christmas and Happy New Year!

Regards,
Tuesday Morning Support

5つ星のうち5の評価

Shopping online was a breeze

The website is well organized, fast, and efficient. Checkout was a breeze and delivery was faster than expected.

2023年11月30日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Hi Wanda,
Thank you for your kind words and for choosing to explore our offerings. We look forward to serving you and providing more exciting deals and products in the future!

Regards
Tuesday Morning

5つ星のうち3の評価

Incorrect address

My computer autocorrected our address just as I hit send so the incorrect delivery address (by two digits) was on order. Immediately I sent an email AND a text correcting the error and got back a message saying package was already sent! Contact Fedex.

2023年12月7日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Dear Robert,

Thank you for your feedback. first of all, we apologize for the inconvenience caused to you. We noticed that the vendor handled your order quickly. As a result, we are unable to change the shipping address.

If you require any clarification, we will gladly assist you. Please email support@tuesdaymorning.com with any inquiries.

Thanks & Regards,
Tuesday morning Support

5つ星のうち1の評価

Receive half of purchase

Receive half of purchase . Have contacted service with no reply. Paid for 4 bracelets and received only two! Poor service

2023年12月1日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Dear Ann,

Thank you for the feedback. We shipped the package in good condition, complete with four bracelets. The two products were lost in transit due to a carrier issue. However, there is no reason to be concerned. We have rectified your issue, and please check your email from support@tuesdaymorning.com if you require further assistance.

Thank you, and Merry Christmas and a Happy New Year.

Regards,
Tuesday morning Support

5つ星のうち5の評価

Really miss having a retail store…

Really miss having a retail store nearby, but the online experience wasn't so bad.

2023年12月6日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Dear Barbara,

Thank you for the positive feedback. We glad to assist you if you need any assistance.

Merry Christmas and a Happy New Year.

Regards,
Tuesday morning Support

5つ星のうち2の評価

Beautiful earrings, poorest care for product

The earrings are beautiful and my granddaughter will love them. I gave 2 stars because these dainty earrings arrived in a plastic bag slipped into a small, plain envelope. Why were they not on a card in a small box for a presentation to the buyer that says here is something we are proud to sell and happy that you chose us to use your hard earned cash to purchase something special for yourself or someone special to you from us. Receiving a gift bought for my granddaughter tangled together with a bent post in a plastic bag and not even a protective envelope screamed to me there was no respect for an item you advertise beautifully and sell under your name, complete disregard for protecting the item from damage, and showed no respect or thoughtfulness for the buyer who spent hours deciding on what to purchase and from whom to be given their precious gift tangled in the bottom of a plastic bag, in a plain small envelope with poorly handwritten address, welcome to any damage, for which the buyer now has to find and buy a suitable box. You should provide an appropriate box and protection from damage to show you at least care about the products you sell and making the buyer happy they chose you. What a shame. I will not shop at Tuesday Morning again. Catherine

2023年12月4日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Dear Catherine,

Thank you for the feedback. We apologize for any inconvenience this has caused you. This is possible due to a packaging issue. There is, however, no need to be concerned. Please contact support@tuesdaymorning.com and we will resolve the issue. And if you require any support, we will gladly assist you.

Thank you, and Merry Christmas and a Happy New Year.

Regards,
Tuesday morning Support

5つ星のうち2の評価

Item Description

I think that the item's descriptions should be a little more detailed. I was under the impression I was ordering cocktail glasses but they were not. A little disappointed but I will find use for them. I hate returning merchandise.

2023年12月4日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Hi Sharon Woods,
Thanks for your feedback we understand the issue caused to you. We will inform this to our team to solve this item's descriptions. Once again please apologies for further questions let us know through email.
Thankyou,
Tuesday Morning Support.

5つ星のうち1の評価

I tried to cancel an order within five…

I tried to cancel an order within five minutes of realizing I ordered the wrong size. Cancellation was not an option.

2023年12月6日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Dear Sheri,

Thank you for your feedback. We noticed that the vendor handled your order quickly. As a result, we are unable to cancel your order.

If you require any clarification, we will gladly assist you. Please email support@tuesdaymorning.com with any inquiries.

Thanks & Regards,
Tuesday morning Support

5つ星のうち5の評価

Great and prompt delivery

Great and prompt delivery. Love my charcuterie board m!!

2023年11月27日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Hi Mariebel,
We delighted to hear that you had a positive experience with the delivery and that you're enjoying your charcuterie board! Thank you for sharing your feedback.
We strive to provide prompt and efficient delivery services to ensure our customers receive their orders in a timely manner. It's fantastic to know that your charcuterie board met your expectations and that you're pleased with your purchase.
Thank you for choosing us, and we look forward to serving you again in the future!

Regards
Tuesday Morning

5つ星のうち3の評価

I understand it was a soft opening but…

I understand it was a soft opening but it seemed small, unorganized and several things were waaaayy over priced. More so than they would have been under Steals. It used to be my favorite place to shop. Hopefully it all comes together and it can continue to be. I will go one more time after the grand opening and see. Fingers crossed we didn’t lose a great place to a more popular name.

2023年12月5日
Tuesday Morning ロゴ

Tuesday Morning からの回答

Hi Courtney,
We appreciate you taking the time to share your feedback about soft opening. Your insights are valuable to us as we strive to improve and deliver the best shopping experience for our customers.
If there's anything specific, you'd like us to address or if you have further suggestions, please don't hesitate to reach out our customer support email Support@tuesdaymorning.com. Your input is crucial in helping us create a better shopping experience for you and all our customers.
Thanks for your understanding.

Regards
Tuesday Morning

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