I am still awaiting a return authorization for a drapery order that did not fit my window. I have sent mulpile emails requesting a return which they have ackhowledged in an email but have never receiv... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Love Tuesday morning. My first time to use their online services. It was user friendly. Item came as expected and free shipping. I’ll continue ordering from them. Loved the tracking system also. I... もっと見る
企業が回答しました
Positives: Received mostly what I ordered in a fairly prompt timeframe. Negatives: Order tracking ability and visibility needs work. So does order change messaging. It’s fine to tell me you refunded... もっと見る
企業が回答しました
Ordering easy. Good shipping time. I have bought Egyptian 1000 thread count cotton sheets in various sizes over 20 times in two decades mostly at Tuesday Morning brick and mortar stores before they cl... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Tuesday Morning Corporation is an American discount, off-price retailer specializing in domestic and international, designer and name-brand closeout merchandise.
連絡先
Lyndon B Johnson Freeway 6250, 75240, Dallas, 米国
- tuesdaymorning.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thought you should know
Thought you should know. We'll keep the coffee table we received. The description said solid wood and it appeared to be, in the photos on your site. It said nothing about VENEER. Nor did it say that we would have to assemble it!! When FedEx dropped it off, they did exactly that. Dropped it on our driveway in the middle of a rainstorm. If we hadn't seen it, it would have been ruined. Fortunately there was another person in the house to help us bring it in.

Tuesday Morning からの回答

Tuesday Morning からの回答
I totally got the wrong order
I totally got the wrong order. It took a few emails but they did refund my money. I was just disappointed that I didn’t get what i wanted

Tuesday Morning からの回答
No longer great deal
I was texted a notice of name change and the store has moved along with a coupon. I was not allowed to use the coupon and the deals were no where near what steals had been.

Tuesday Morning からの回答
This fire pit arrived earlyexcited!
This fire pit arrived early. Finally we will use it tomorrow!! Just can’t wait!!’ Will take photos.

Tuesday Morning からの回答

Tuesday Morning からの回答
Shipping fast and convenient (free)
Shipping fast and convenient (free). Items as description

Tuesday Morning からの回答
10/10 would do again!
Amazing prices and the customer service is honestly amazing! I can say I am very happy every time I go in!

Tuesday Morning からの回答
Bad return experience
I’m still trying to return the order that was shipped to me because you sent the wrong thing. Now, I have been told to tape 2 huge boxes together to return them because you are sending only one return label. I just used a full roll of packing tape to connect the 2 boxes and I’m still not sure they are secure.

Tuesday Morning からの回答
What You See Is Not What You Get
Delivery Date: December 2, 2023
I had a plan for a project. Ordered five (5) Items from Tuesday Morning. Scheduled delivery day has arrived! Perfect - because the calendar is full. This day I will receive, assemble and put into use! I am SO excited for the anticipated order delivery and organization tasks to be accomplished. Instead, I was BLINDSIDED! Before I get to the item issues - FedEx delivered outside of my garage - NOT at the front door. FEDEX courier did NOT BOTHER TO COME TO FRONT DOOR and RING DOOR BELL. FedEx was not responsive to request for resolution. Had to call someone to move to front door. Thank God they brought in the house Decided to bring into the house - while fussing about the weight of the boxes. I decide to assemble the tall narrow book case first. After laying out all of the parts - the top and the bottom pieces are MISSING. The item is black and SUPER DUSTY. The company says DO NOT RETURN PRODUCT TO THE STORE contact customer service . . . we will gladly ship parts FREE of charge. WHAAAT! Item 2 is SO many pieces - many cardboard pieces. Too late to call HODEDAH. After expending so much time and energy with the FEDEX drop off in the drive - very visible to anyone except me. Porch pirates could just pick up from driveway. Finally, waiting for someone to drive over and bring into the house - while complaining about the weight. Opening the boxes and laying out to missing parts. A full day wasted. All energy was drained, exhausted and overwhelmed. No days available for assembly. Need to be running errands, assembling other 3 items, two incomplete un-assembled open packages cluttering up the space. I never even knew file cabinets require assembly - I have two (2). Hopefully, the remaining three items will not be as disappointing to assemble. I am OVERWHELMED. I spent several hundred dollars to be OVERWHELMED. My organization mission has not been accomplished, I have opened boxes of incomplete dusty parts. I can't just simply drive to a Tuesday Morning to return. I am traumatized by the creation of clutter with the items, the money I have spent, trying to figure out how to get a refund and how to return at least two of these items. Prayerfully, the remaining three item will not be as stressful and will workout. Calling the company trying to get ALL of the parts could drag on for a while or not. Why do I have to take time to shop, narrow down the items, spend my money get severely disappointed and still add these complications to my life. I have SO many Tuesday Morning items in my home I have purchased over the years. After this experience, I will be extremely careful of purchasing certain items from Tuesday Morning Online. Please HELP!
12/19/2023 - UPDATES
I did attempt reach HODEDAH a few times on 12/15/2023. After holding a while, the calls dropped. I located a number for the corporate office. Closes at 5 PM - Eastern Time.
Today, 12/19/2023 - Sent an Email to Tuesday Morning seeking assistance on a refund/return of two of the 5 items - $64.99 and $49.99. The total order was $475.93. Waiting for response.
12/20/2023 - UPDATE
On, 12/19/2023 - Received and Email from Tuesday Morning offering assistance in initiating the return request. When the items are received back - then, I will receive a refund. I completed the process three (3) times and received an ERROR MESSAGE each time. If the return request submissions were not accepted - this will further delay my refund. This clutter also needs to be picked up from my home. I will NEVER EVER ORDER another HODEDAH product. Tuesday Morning - Please respond to the two (2) Emails requesting assistance or get Tech Support to resolve the technical issue - "Support Code" SR-8F07-F291" and accept the RETURN REQUESTS. I'm losing patience. Come and get these 3,000 dusty, inferior, insufficient, some missing parts. I DO NOT HAVE TIME TO KEEP ASKING FOR RELIEF FROM THE SAME MISTAKE - OVER AND OVER. I have other matters to attend to. If THIS is the NEW online Tuesday Morning - JESUS, help US! I'm keeping the bulk of the order. But, this is junk and I don't want it! Thank you.
==============================
12/20/2023 - UPDATE
TRIED AGAIN! Followed Tuesday Morning support instructions. Submitted online form for Return/Refund initiation. "ERROR MESSAGE -SR-8918-1ECD"
REALLY, TUESDAY MORNING! This is getting RIDICULOUS!
======
JANUARY 3, 2023 - STILL NO RESPONSE - From Tuesday Morning or "Trust" Pilot = = =
Sent several Emails to Tuesday Morning seeking assistance on a refund/return of two of the 5 items - $64.99 and $49.99. The total order was $475.93.
- Just CRICKETS and ERROR MESSAGES -
The Federal Consumer Protection Agency Needs to be aware of these unethical business practices. NOT ACCEPTABLE.
Jan 10, 2023. Partial dispute refund requested. VMI/Shopify, Spreewell involved.No Label

Tuesday Morning からの回答
It was delightful...
It was delightful to locate a particular item in the inventory. I became a loyal patron of a Tuesday Morning physical retail store & lament its closure. Postscript : Item intends to become a special Christmas gift for another. Yet, I admire it myself. Perfect selection. Reciprocal Joy !

Tuesday Morning からの回答
Shopping online was a breeze
The website is well organized, fast, and efficient. Checkout was a breeze and delivery was faster than expected.

Tuesday Morning からの回答
Incorrect address
My computer autocorrected our address just as I hit send so the incorrect delivery address (by two digits) was on order. Immediately I sent an email AND a text correcting the error and got back a message saying package was already sent! Contact Fedex.

Tuesday Morning からの回答
Receive half of purchase
Receive half of purchase . Have contacted service with no reply. Paid for 4 bracelets and received only two! Poor service

Tuesday Morning からの回答
Really miss having a retail store…
Really miss having a retail store nearby, but the online experience wasn't so bad.

Tuesday Morning からの回答
Beautiful earrings, poorest care for product
The earrings are beautiful and my granddaughter will love them. I gave 2 stars because these dainty earrings arrived in a plastic bag slipped into a small, plain envelope. Why were they not on a card in a small box for a presentation to the buyer that says here is something we are proud to sell and happy that you chose us to use your hard earned cash to purchase something special for yourself or someone special to you from us. Receiving a gift bought for my granddaughter tangled together with a bent post in a plastic bag and not even a protective envelope screamed to me there was no respect for an item you advertise beautifully and sell under your name, complete disregard for protecting the item from damage, and showed no respect or thoughtfulness for the buyer who spent hours deciding on what to purchase and from whom to be given their precious gift tangled in the bottom of a plastic bag, in a plain small envelope with poorly handwritten address, welcome to any damage, for which the buyer now has to find and buy a suitable box. You should provide an appropriate box and protection from damage to show you at least care about the products you sell and making the buyer happy they chose you. What a shame. I will not shop at Tuesday Morning again. Catherine

Tuesday Morning からの回答
Item Description
I think that the item's descriptions should be a little more detailed. I was under the impression I was ordering cocktail glasses but they were not. A little disappointed but I will find use for them. I hate returning merchandise.

Tuesday Morning からの回答
I tried to cancel an order within five…
I tried to cancel an order within five minutes of realizing I ordered the wrong size. Cancellation was not an option.

Tuesday Morning からの回答

Tuesday Morning からの回答
I understand it was a soft opening but…
I understand it was a soft opening but it seemed small, unorganized and several things were waaaayy over priced. More so than they would have been under Steals. It used to be my favorite place to shop. Hopefully it all comes together and it can continue to be. I will go one more time after the grand opening and see. Fingers crossed we didn’t lose a great place to a more popular name.

Tuesday Morning からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







