En verdad Brenda me esta ayudando para el reembolso de mi dinero a mi cuenta nuevamente ya que no se si lo cobraron por error el 12 de junio hojala sea en el menor tiempo posible.
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JOIE a sû répondre à toutes mes questions avec professionnalisme. Ãtant tenace, patiente et perspicace, elle a sû conclure une entente avec moi à propos d'une carte cadeaux que je n'ai jamais acheté,... ãã£ãšèŠã
Someone hacked my credit card and refunded the amounts that were charged right away. Before it was escalated however I was somewhat treated as though I made these purchases! I'm sorry I'm a 70 year ol... ãã£ãšèŠã
The best part of my experience was the speed of responses from the team that handles inquiries. I had responses to my e mails within minutes. I am still waiting for my issue to be fully resolved. The... ãã£ãšèŠã
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I appreciate the escalation teamâŠ
I appreciate the escalation team reaching out to help me .
Unfortunate and misleading
The advertisement and product were cleverly designed and quite appealing. However, they persisted beyond their welcome, even when explicitly stating there was no membership involved. This was quite misleading. On the bright side, the customer service was excellent, and I appreciated the easy cancellation process for a membership I did not agree to. Please stay cautious when encountering such promotions.
HORRIBLE
Horrible. I was scammed into getting a membership on facebook. They was a sale on brooks shoes and some how after paying for the shoes I got an email stating I payed for a membership for tirbo4ride. When I demanded my refund they insisted that I give them a 4 star review and leave positive feedback JUST TO GET MY MONEY BACK FOR SOMETHING I DIDNT INTEND ON BUYING. I WAS TOLD MULTIPLE TIMES MY REVIEW WASNT SEEN SO I HAD TO DO IT MULTIPLE TIMES 10 OUT OF 10 HIGHLY DO NOT RECOMMEND!
Positive and very quick responseâŠ
I had a click bait situation and I reached out to them after my account was charged and they took care of it immediately.
Eugene did great
I would rate this higher but the pricesâŠ
I would rate this higher but the prices are as confusing and if I am provided the refund I have been promised this would be higher.
Unauthorized account creation and funds fraud
Couple days ago my account was compromised and funds were withdrawn. The next day I see the same, so I prompted the email that stated I had an account and had to reset the password to gain access. I tried cancelling upon entering but there was a hold period. I reached out to customer support to rectify this account created and my funds being withdrawn as there isn't even a showing of my account or card on the platform. Within 24hrs I had a resolution from customer support with an escalated ticket. kudos team for being so prompt to my urgent matter. Thank you.
Friendly and efficient
Great costumer service and very efficient.
Yall did a great job getting back to meâŠ
Yall did a great job getting back to me and taking care of the situation.
Love it the site has wonderful stuff
Love it the site has wonderful stuff
Never signed up for this merchant
Never signed up for this merchant. I got directed to turbo4ride due to false advertising on Facebook. But Eugene fixed my issue and got my money back to me and cancelled my membership.
Purchased by mistake
I was trying to purchase something and got redirected to an unknown website
Well I like fact that they were toâŠ
Well I like fact that they were to quick response about my matter. But I still have not gotten my issue resolved as of yet.
I didn't sign up for this to beginâŠ
I didn't sign up for this to begin with. I do not know how or when you got my information. Thank you for understanding and giving back my money.
J'ai demandé de l'aide pour meâŠ
J'ai demandé de l'aide pour me désabonner et en un clique quelqu'un m'a répondu rapidement. Je suis satisfaite.
Eugene helped me with my issue thanks.
Eugene helped me with my issue thanks.
Gracias eugene
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