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Established in 2020, Tvibex has extensive experience in the automotive industry. We specialize in providing car accessories to online retailers, car accessory shops, motor factories, and market traders across the USA and Canada.
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I've never heard of this company and I was worried about product quality. Not skeptical any longer the product was fantastic.
Tvibex ããã®åç
Thank you for your support! Weâre glad you love our product!
10 days after ordering I needed to reach out to them asking for an update because I didn't receive ANYTHING from them. They responded with a tracking number, which only stated created, not shipped. Since I had ordered several other things that day, and had already received most of it, or at least had an ETA, I was concerned! Several days later, i asked again, and just kept getting excuses that didn't even make any sense! I told them I would give it a couple more days, then I would probably cancel order or dispute it with CC. They responded by making more excuses and said they would credit half my purchase amount back. But still offered no update and an expected delivery? I just want the products I ordered, or at least know whenbi would get them??? Half my money back doesn't solve either of those?!?!?
Update: because of response!
Wow! That response should scare everyone off of this company completely!!!!
It is all lies and partial truths!!!
1st) this order was originated on 6/27! The tracking they supplied was only after I reached out on the 7/6 for the 1st time to find out what's going on, then they supplied the tracking for the 1st time.
2nd) Don't let them fool you! That is also only for part of my order! I received a small portion of my order, 4 items ranging from $8 to $30... the major part of my order, the $160 part, still sitting on ship app with what I explained originally, a tracking number with no updates!??!?! I wish I could share screen shots of all our conversations
Believe what you want, but don't say I didn't warn you!!!
Tvibex ããã®åç
Update:
Dear Sir,
We refunded 50% of your order ($120) on the first day but received no further requests from you. Your package was shipped earlierâonly the system failed to update, and we couldnât intercept it. Rest assured, youâll see the results soon. After the status updated, we added a $47 refund. You wonât lose a single cent, and youâll receive the package shortly.
ââââââââââââ
Your package was signed for within 7 days of shipmentâhereâs the full tracking history. Additionally, given your frustration with the delayed updates, we processed a 50% refund for you that same day.
2025-07-14 09:01
Lake Forest, US, Package delivered.
2025-07-14 07:36
Out for delivery.
2025-07-13 23:33
Arrived at local delivery center.
2025-07-13 23:33
Leaving transit country/regio.
2025-07-13 22:54
Received by local delivery company.
2025-07-13 18:17
Arrived in transit country/region.
2025-07-12 22:50
In transit, it's progressing through Post network
2025-07-12 15:27
Clearance processing completed.
2025-07-12 12:54
Clearance processing completed.
2025-07-12 11:36
LAX, Customs clearance agent received the shipment in destnation country.
2025-07-12 08:27
Clearance processing completed.
2025-07-11 16:54
Arrival to the destination airport
2025-07-11 16:54
Arrival to the destination airport
2025-07-11 14:35
Customs clearance delay.
2025-07-10 19:08
Departure from the original airport
2025-07-10 14:45
Hand over to airline.
2025-07-09 07:17
Nancheng, Depart from facility to service provider.
2025-07-09 05:01
Nancheng, Shipment arrived at facility and measured.
2025-07-09 05:01
Nancheng, Shipment picked up.
2025-07-08 11:52
Parcel information received
The installation was straightforward. The product was solid, and I didn't see any weak points or issues. I will update after I get a chance to test it on a trial trip. No update means everything was great.
Tvibex ããã®åç
Thanks for being a valued customer! Come back anytime you need us!
Ordered floor mats for my tesla and itâs been almost a month and still havenât received it. Checked tracking number and items didnât even arrive at the FedX location. Customer service says itâs already in transit which I highly doubt it.
Tvibex ããã®åç
Dear Santy, we've confirmed your package was delivered. The proof-of-delivery photo has been sent to your email - please check your inbox.
Saturday, 6/28/25
7:54 AM
Shipment information sent to FedEx
Wednesday, 7/16/25
12:00 AM
Picked up
BLOOMINGTON, CA
Thursday, 7/17/25
2:08 AM
Arrived at FedEx location
BLOOMINGTON, CA
2:09 AM
Shipment arriving On-Time
BLOOMINGTON, CA
5:05 AM
Departed FedEx location
BLOOMINGTON, CA
7:07 AM
At local FedEx facility
LA HABRA, CA
7:15 AM
On FedEx vehicle for delivery
LA HABRA, CA
3:07 PM
Delivered
Left at front door. Signature Service not requested.
Buena Park, CA
Did not receive the product. They delivered it to wrong address. Please refund me to the same card payment. Thanks
Tvibex ããã®åç
Per the tracking number, your order is still in transit and hasnât been delivered yetâno incorrect address issue exists. We also reached out to you immediately about this order and await your response. Thank you.
Number: 4PX3001841510342CN
Package status: In transit (6 Days)
2025-06-30 01:00 CN, Shipment in transit
2025-06-28 16:56 Nancheng, Depart from facility to service provider.
2025-06-28 01:00 Nancheng, Depart from facility to service provider.
2025-06-27 05:46 Nancheng, Shipment arrived at facility and measured.
2025-06-27 05:40 Nancheng, Shipment arrived at facility and measured.
2025-06-27 05:40 Nancheng, Shipment picked up.
2025-06-25 15:23 Parcel information received
=====================================
My package is lost in mail. No replacement or refund yet.
Tvibex ããã®åç
We sincerely apologize for the loss of your package due to an error by the courier company. We have promptly reached out to you via email, hoping to establish contact, and have arranged for a replacement product. However, we have not yet received your response. Please take the initiative to contact and reply to us. We will continue to keep in touch with you. Thank you.
It took a long time to get the floor mats. When received they installed easily and fit like OEM equipment. Good quality, easy to clean. The linear motif on the floor mats is similar to the floor console.
Great quality product at an excellent price compared to other competitors. Fast shipping as well.
Black Friday discount made it an even better deal.
Only limitation was the installation instructions were not included. But the linked video on the website made up for it.
My husband purchased the lights and had them installed in his new cyber truck and they really look very nice. With the remote you can change colors but he likes the purple. Very nice.
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