Twentyeight Health レビュー 

Twentyeight Health からの回答

2026年5月22日

Hi Danny,

Thank you for sharing your experience.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月22日

Hi Anne,

Thank you so much for taking the time to share your experience. We're really glad to hear that Dr. Gandhi from our Provider Team and Bri from our Customer Care Team were able to help and make things easier for you.

At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.

We’re grateful to have you as part of our community and are always here if you need anything.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月22日

Hi Krystal,

Thank you for sharing your experience.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月20日

Hi Eursaleen,

Thanks so much for your kind words — we’re so happy to hear Nicole was able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月20日

Hi Anderlynn,

Thank you for sharing your feedback. We understand why this change feels frustrating, especially if you mainly used Twentyeight for birth control refills through insurance.

Over time, we expanded from prescription refills to ongoing care — including provider messaging, urgent care for things like UTIs and yeast infections, skincare, and more — all under one membership. But we also understand that not every user needs or wants those additional services.

Insurance coverage can vary by plan, and while some members have their membership covered through in-network insurance, others may not yet qualify for that benefit. We know that can feel disappointing, especially when your medication itself is already covered.

We truly appreciate you being with us over the years, and we’d be happy to review your account and see if there are any better options available for you. Please reach out to us at contact@twentyeighthealth.com.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月18日

Hi Chasity,

Thanks so much for your kind words — we’re so happy to hear NP Shelby Hughes from our Provider Team was able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月19日

Hi Rachel,

Thank you for sharing your experience.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月12日

Hi Kim,

Thank you for sharing your experience. We're so happy to hear Marilu was able to help when you ran into a slight hiccup.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月12日

Hi Ryann,

Thanks so much for your kind words — we’re so happy to hear Nicole was able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月12日

Hi Jocelyn,

Thank you for sharing your experience. We're so happy to hear Loella was able to help when you ran into a slight hiccup.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月8日

Hi Malaena,

Thanks so much for your kind words — we’re so happy to hear our Care Team has been able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月8日

Hi Megan,

Thank you so much for taking the time to share your experience. We're really glad to hear that Valeria from our Customer Care Team was able to help and make things easier for you.

At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.

We’re grateful to have you as part of our community and are always here if you need anything.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月7日

Hi Molly,

Thank you for sharing your experience. We're so happy to hear Hannah was able to help when you ran into a slight hiccup.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月5日

Hi Audrey,

Thanks so much for your kind words — we’re so happy to hear Hannah was able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月5日

Hi Michelle,

Thank you for sharing your experience. We're so happy to hear Loella was able to help.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月5日

Hi there,

Thank you for sharing your experience. We're so happy to hear Marilu was able to help when you ran into a slight hiccup.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年5月1日 に公開

Hi Sophia,

Thank you for sharing your experience. We're so happy to hear Marilu was able to help.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年4月30日 に更新

Hi Sam — thank you for sharing this. I’m really sorry this has been your experience, especially after using us for so long.

I want to clarify a couple of things. This is only the second time we’ve updated pricing in nearly seven years. These changes reflect a shift toward more comprehensive, provider-led care — including messaging with licensed providers, treatment for additional conditions (like UTIs, yeast infections, and skincare), and ongoing support beyond a one-time prescription.

We kept our $0 membership for self-pay and out-of-network users for several years, and have since focused on expanding in-network coverage — including Medicaid — to help more patients access $0/month care.

We understand that any change in cost can be frustrating. Our goal has been to balance affordability with being able to offer real, ongoing clinical care.

If you’re open to it, we’re here to help — we can review your account and make sure everything looks right.

Thank you again for calling this out.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年4月30日

Hi Nayeli,

Thank you so much for taking the time to share your experience. We're really glad to hear that Dr. Moscoso from our Provider Team was able to help and make things easier for you.

At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.

We’re grateful to have you as part of our community and are always here if you need anything.

Sincerely,
Kelsey (she/her)

Twentyeight Health からの回答

2026年4月29日

Hi Lindsay,

Thank you for sharing your experience. We're so happy to hear Baby Lyn was able to help.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)