Absolutely 10/10 service and product from start to finish. Richard updated me on every step of the process and delivered the most beautiful engraved gold blazer buttons. The quality is outstanding. I... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Purchased a leather wallet. Really appreciated the classic design, but with the option of boldness. Although I didn't go for the small enamel badge (the negroni was tempting), I opted for the bold... もっと見る
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Great product, delivery time was problematic though. I paid for express/next day delivery on Friday 1.30pm as T & T requested on their website, and the 2 belts didn't arrive until Tuesday late morning... もっと見る
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Have purchased from Tyler & Tyler on a few occasions now - lapel pins and cufflinks. Purchases always arrive promptly and safely to my home in Australia, and are always wonderfully finished and beaut... もっと見る
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企業情報
当該企業による記述
TYLER & TYLER comes from the stable of a British family-controlled Birmingham based manufacturing company that have been making men’s fashion accessories for some of the UK’s leading Fashion Designers since 1969. The company itself has actually been e...
連絡先
Winster Grove, B44 9EG, Birmingham, 英国
- tylerandtyler.co.uk
4.5
優良
217件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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TYLER & TYLER からの回答
We are disappointed to receive your review and consider it be quite unfair. We emailed you on 2/7/26 with the following information:
UPS attempted to deliver the package to you on 29th June, 30th June and on 1st July without success. Your parcel has now been taken to your local UPS Collection Point:
Delivered To
USPS 40222
8127 LAGRANGE RD
LOUISVILLE, KY 40222 US
Received By: STANBERRY
If you provide them with the tracking number and ID you will be able to collect your parcel.
We have spotted that on your order you put house number 409 on the delivery address and 408 on billing address - we are not sure if this may have caused an issue. The parcel was sent to 409.
TYLER & TYLER からの回答
Thank you - we are delighted to hear you are pleased with your T&T Blazer Buttons! Best wishes Team TYLER & TYLER
Outstanding gold engraved blazer buttons
Absolutely 10/10 service and product from start to finish. Richard updated me on every step of the process and delivered the most beautiful engraved gold blazer buttons. The quality is outstanding. I would recommend Tyler and Tyler to anyone!!
2026年6月24日
自発的なレビュー
TYLER & TYLER からの回答
Thank you for your kind review. It was a pleasure to be of service to you. We are delighted to hear you are pleased with your blazer buttons and we hope you enjoy wearing them. Best wishes Team TYLER & TYLER
TYLER & TYLER からの回答
Thank you for your kind review! Best wishes Team TYLER & TYLER
EXCELLENT ALL ROUND
Easy website to navigate, easy to order, product of excellent quality, exactly as shown/described as described, and manufactured in the UK by a British family run company. Fast delivery. What's not to like?
EXCELLENT
2026年5月12日
TYLER & TYLER からの回答
Thank you for your fantastic review! Best wishes Team TYLER & TYLER
Great quality items and service 🙂
Great quality items with a named thank you card. Very impressed.
2026年5月11日
TYLER & TYLER からの回答
Thank you for your lovely review. Best wishes Team TYLER & TYLER
Great service great product
Greta service great product. Only need a new one to replace one i bought 3 years ago due to weight loss other is still going strong
2026年4月24日
TYLER & TYLER からの回答
Thank you for your repeat custom. Delighted to hear your first belt is still going strong! We design all our products to last. Best wishes Team TYLER & TYLER
TYLER & TYLER からの回答
Thank you for your kind review. Best wishes Team TYLER & TYLER
Quality products from an independent business
Purchased a leather wallet. Really appreciated the classic design, but with the option of boldness. Although I didn't go for the small enamel badge (the negroni was tempting), I opted for the bold colour design. Outwardly it's classic brown, inside I went for yellow. It looks fantastic and the quality is excellent.
For the quality you get the pricing is good. I'd benchmarked against the offerings from John Lewis and you get a better deal from Tyler & Tyler.
Lots of other quality accessories available. Highly recommended.
2026年1月30日
自発的なレビュー
TYLER & TYLER からの回答
Thank you for your fantastic review! Delighted to hear that you are so pleased with your wallet. Enjoy! Best wishes Team TYLER & TYLER
TYLER & TYLER からの回答
Thank you for your kind review. Best wishes Team TYLER & TYLER
Very beautiful cufflinks
Very beautiful cufflinks ! But exorbitant customs fees for a purchase made in France...
2026年2月17日
TYLER & TYLER からの回答
Thank you for your kind words - we are delighted to hear you are pleased with your cufflinks. Sadly, it is out of our control what customs/duties are imposed by other countries. Best wishes Team TYLER & TYLER
Lovely card holder
Lovely card holder.
Sent via UPS who lost it.
I chased up with Tyler & Tyler and a new one arrived 2 days later. Great service and quality product.
2026年1月20日
TYLER & TYLER からの回答
Thank you for your kind reviews. Pleased we got your order sorted! Best wishes Team TYLER & TYLER
Substantial
Substantial, well made belt and tie, carefully packed and sent without a problem
2025年11月21日
TYLER & TYLER からの回答
Thank you for your lovely review. We look forward to welcoming you back to our webstore again soon.
I paid the delivery in France
I paid the delivery in France. Then before receiving the belts, i have to pay a custom tax : 42 €. It's too much. I'm not happy at all. It's robbery.
2025年11月5日
TYLER & TYLER からの回答
It clearly states on every product page on our webstore and on our delivery terms page “Please Note it is the customers’ responsibility to cover any duties and fees levied by their own country”. We are sorry to hear that you are unhappy, but it is completely out of our control what French Authorities wish to charge you. To state robbery in your review and give us 1 star is unfair when our webstore is very transparent about such matters.
TYLER & TYLER からの回答
Thank you for your kind review!
I really like quality of leather and…
I really like quality of leather and overall finish of my wallet. But its pockets are too small. Cards are not going in and out easily. I doubt it was measured and tested.
2025年10月6日
TYLER & TYLER からの回答
Thank you for your review. We are pleased to hear that you are happy with the quality. We have been using the same leather cutting tools on our leather wallets since 2014. This ensures that all our wallets are identical in production. We have sold tens of thousands of wallets during this time and no one has ever had an issue with the card pocket size. All our products are tried and tested. If the pockets were too loose the cards would fall out. You will find with use the leather will stretch slightly once it is accustomed to how many cards you put in and removal will become easier without them falling out.
Item never arrived
Item never arrived despite an email saying it was delivered and no one seems to know why! This was a birthday present and I’m now told item is now out of stock so I can’t reorder only get a refund which would probably take ages to be processed!! First time of using this company…….and the last!!
2025年7月11日
TYLER & TYLER からの回答
Hi Ian,
We are extremely saddened at the review you have left us.
You will have received the trust pilot review invite email automatically as our website shares information with UPS which shows your order as delivered.
We have acted honourably – your order was fulfilled by us in good faith.
The issue is the error of our courier which we are trying to sort out for you.
Your purchase was from our stock clearance sale and the belt had a 40% price reduction on it. We offered you an immediate refund or a replacement belt for the full price belts in our current collection at £45.00 and to send it on next day delivery service on 22/7/25 - something that you fail to mention in your review.
You chose not to accept our offer and asked us to investigate the issue with our courier which we are still in the process of doing.
We are a small family business and we have worked extremely hard to build our excellent trust pilot score and a 1 star review for something which we are trying to rectify for you is quite unfair. You have actually lowered our score.
We have issued you with a refund. The monies should be back on your payment card within the next couple of working days.
Best wishes
Team TYLER & TYLER
TYLER & TYLER からの回答
We are pleased to hear you received your belt safely and that you are happy with it.
Best wishes
Team TYLER & TYLER
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