Typhoo レビュー

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4.0

茶専門店

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Absolutely love Typhoo Tea - just wish they still did the loose leaf tea as it was far superior to any other.

企業が回答しました

I have long been a Typhoo one cup drinker, and I'm absolutely disappointed with this so called new and improved version. The taste is awful and the square bag is just too large. New and improved it de... もっと見る

企業が回答しました

I have always used typhoo tea bags .i have just finished the large supply i purchase when they were difficult to get. The new bags are square come in two's and are not raper in foil to keep them fre... もっと見る

企業が回答しました

My usual grocery stores no longer have Typhoo QT instant tea available so after hours of research I was very pleased to find an alternate source. I can now telephone and speak with a very helpful... もっと見る

企業が回答しました

企業情報

当該企業による記述

It's arguably Britain's best cuppa. Established in the UK in 1903, it always delivers that great British tea moment.

連絡先

Unit 3-4 Severnside Trading Estate, Textilose Road, M17 1WA, Manchester, 英国
0800 633 5650
support@typhoo.co.uk
typhoo.co.uk

4.0

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159件のレビュー

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すべてのレビュー

(159)

過去12か月のレビュー数: 130件

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2025年6月23日

What happened???

What happened? Typhoo has always been the only tea i drink. But since the new square shape and packaging - it tastes really odd. Metallic. Very strong. Im sure its different. I dont like it anymore. Going to have yo look elsewhere for the first time in 25 years.

2025年6月23日

自発的なレビュー

Typhoo からの回答

2025年7月15日に更新

Good Morning,

Thank you for taking the time to share your feedback. We're very sorry to hear that you were disappointed with your recent experience, and we appreciate the opportunity to make things right.

At Typhoo, we take pride in sourcing high-quality ingredients and maintaining strict standards throughout our manufacturing and packaging processes.

We’d also like to share that Typhoo has recently been acquired by Supreme PLC. As part of this transition, we have brought our manufacturing operations back in-house. Our teams are currently developing a new and improved blend, which we look forward to launching shortly.

To help us resolve this matter we’ve sent you a link to provide your basic contact details. Alternatively, you’re welcome to call us directly at 0330 024 2323 at your earliest convenience a member of our team will be happy to assist you.

We appreciate your patience and look forward to speaking with you soon.

Kind Regards,
Bethany
Team Typhoo

2025年6月6日

Tea bags all seem to burst when lifting…

Tea bags all seem to burst when lifting them out of the teacup leaving tea leafs in the tea! Its recommended to use a tea strainer if this happens?? If I had a tea strainer I would buy tea and NOT tea bags, the whole point of tea bags is to NOT have remnants of tea leaves in your cup spoiling your cuppa. Going back to Tetley as Typhoo are just not my favourite any more.

2025年6月6日

自発的なレビュー

Typhoo からの回答

2025年6月13日

2025年5月22日

On the 4th may I left a review and…

On the 4th may I left a review and typhoo ask me to call them I have rang 4 times and it just rings out what is the point of asking me to contact them when they don’t answer plus a purchased a 440 bag of typhoo tea bags and they are hit and miss and all my water is put though a filter so it must be the tea bags

2025年5月19日

自発的なレビュー

Typhoo からの回答

2025年5月23日に更新

Good Afternoon,

We're sorry to hear about your experience with our tea. We take great care in sourcing quality ingredients and maintaining high standards in manufacturing and packaging. If something goes wrong, we're committed to thoroughly investigating it with our Quality Control and Technical team to resolve the matter.

We are sorry you weren't able to get through to our team yesterday. We have sent you a link to complete that just asks for some basic contact details so we can contact you.

If you can please give us a call at your earliest convenience on 0330 024 2323, we will be more than happy to get this resolved for you.

We look forward to speaking to you soon,

Kind Regards,
Bethany
Team Typhoo

Update:

Thank you for taking the time to speak with me on the phone this afternoon,

We hope to keep you as a valued customer,

Please let me know if you require anything else in the meantime,

Kind Regards,
Bethany
The Typhoo Team

2025年5月8日

240 bad teabags

Bought a 240 tea bag box. Opened the foil and there was an overwhelming odour of paint, I left the tea bags out overnite to air,made no difference !. Made a cuppa but the smell and taste were horrible,won't be drinking that again ! How much plastic is in the teabags i wonder....

2025年5月7日

自発的なレビュー

Typhoo からの回答

2025年5月21日に更新

Good Afternoon,

We're sorry to hear about your experience with our tea. We take great care in sourcing quality ingredients and maintaining high standards in manufacturing and packaging. If something goes wrong, we're committed to thoroughly investigating it with our Quality Control and Technical team to resolve the matter.

Our tea bags are made from a lightweight, plain, multi-phase, heat sealable tissue compromised of a special blend of technical polymer fibers, abaca, and other selected cellulosic fibers.

If you can please give us a call at your earliest convenience on 0330 024 2323 and ask for Bethany, we will be more than happy to get this resolved for you.

Alternatively we have sent you a link to complete that just asks for some basic contact details.

We look forward to speaking to you soon,

Kind Regards,
Bethany
Team Typhoo

2025年5月7日

Not nice and we were loyal!

We have always been loyal Typhoo tea drinkers and we have noticed in the last few purchases the tea has got weaker and weaker. It is tasteless and the colour is grey rather than brown. We are massively disappointed and we will be seeking other brands to meet our tea expectations! Sadly, it’s time to leave the brand!

2025年5月7日

自発的なレビュー

Typhoo からの回答

2025年5月21日

Good Afternoon,

We're sorry to hear about your experience with our tea. We take great care in sourcing quality ingredients and maintaining high standards in manufacturing and packaging. If something goes wrong, we're committed to thoroughly investigating it with out Quality Control and Technical team to resolve the matter.

Typhoo tea recently enhanced its blend. Each bag now contains 10% more tea.

If you can please give us a call at your earliest convenience on 0330 024 2323 and ask for Bethany, we will be more than happy to get this resolved for you.

Alternatively we have sent you a link to complete that just asks for some basic contact details.

We look forward to speaking to you soon,

Kind Regards,
Bethany
Team Typhoo

2025年5月7日

I've been buying typhoo teabags for years. Recently I've begun to get the odd split bag. However my latest box has been a nightmare. Every bag comes apart. It seems they've not been stuck together properly. Its most unpleasant to get a mouthful of tea.. and the mess..!

2024年12月9日

自発的なレビュー

Typhoo からの回答

2025年2月14日に更新

Good morning,

Thanks for taking the time to write us a review.

We have recently purchased the Typhoo brand and are reaching out to anyone that has taken the time to provide us with feedback.

Were really keen on speaking with you directly but we have no contact details to reach you on.

If you can please give us a call at your earliest convenience on 0330 024 2323 and ask for Bethany or Adam, we will be more than happy to get this resolved for you.

Alternatively we have sent you a link to complete that just asks for some basic contact details.

We look forward to speaking to you soon.

Thank you,

Team Typhoo

2025年2月14日に更新

Response

Teabags are splitting open regardless of how carefully you are. Having to throw a lot of cups of tea away.

Teabags have long since been disposed of as problem was several months ago so not able to provide receipt or take back to shop. But it appeared to be that teabags were sealed too close to the edge if that's any help.

2024年10月10日

自発的なレビュー

Typhoo からの回答

2025年2月14日に更新

Good morning,

Thanks for taking the time to write us a review.

We have recently purchased the Typhoo brand and are reaching out to anyone that has taken the time to provide us with feedback.

Were really keen on speaking with you directly but we have no contact details to reach you on.

If you can please give us a call at your earliest convenience on 0330 024 2323 and ask for Bethany or Adam, we will be more than happy to get this resolved for you.

Alternatively we have sent you a link to complete that just asks for some basic contact details.

We look forward to speaking to you soon.

Thank you,

Team Typhoo

2024年10月25日

Recently I've noticed that a large…

Recently I've noticed that a large amount of Typhoo teabags simply break apart. It's not as if they are stirred hard or squashed to get the maximum flavour, they are just not of decent quality. I'll get in touch with trading standards to register a formal complaint. Judging by the large number of people complaining here, Typhoo simply don't care and never respond to comments. Come on Typhoo, at least attempt to restore peoples trust and have the decency to reply.

2024年10月25日

自発的なレビュー

Typhoo からの回答

2025年2月14日に更新

Good morning,

Thanks for taking the time to write us a review.

We have recently purchased the Typhoo brand and are reaching out to anyone that has taken the time to provide us with feedback.

Were really keen on speaking with you directly but we have no contact details to reach you on.

If you can please give us a call at your earliest convenience on 0330 024 2323 and ask for Bethany or Adam, we will be more than happy to get this resolved for you.

Alternatively we have sent you a link to complete that just asks for some basic contact details.

We look forward to speaking to you soon.

Thank you,

Team Typhoo

2025年1月23日に更新

Typhoo no longer cares about its customers

I have always bought Typhoo tea bags and generally purchase the large format packs quite frequently (2 x 1100 bags last time), unfortunately my recent purchases have been awful, with very poor flavour and the bags continually splitting & breaking
I complained to Typhoo directly, and after a few months still no response let alone a refund
This once great brand has totally gone down the pan

Finally got a response to this review 6 months later, in the meantime I managed to contact the company directly, and that was a total waste of time, offered a discount voucher to sample one of their other products!!

Yorkshire tea for me now on in, not only tastes good, but the company values its customers...

2024年7月23日

自発的なレビュー

Typhoo からの回答

2025年2月14日に更新

Good morning,

Thanks for taking the time to write us a review.

We have recently purchased the Typhoo brand and are reaching out to anyone that has taken the time to provide us with feedback.

Were really keen on speaking with you directly but we have no contact details to reach you on.

If you can please give us a call at your earliest convenience on 0330 024 2323 and ask for Bethany or Adam, we will be more than happy to get this resolved for you.

Alternatively we have sent you a link to complete that just asks for some basic contact details.

We look forward to speaking to you soon.

Thank you,

Team Typhoo

2024年10月1日に更新

BUSTED BAGS.

One cup bags broke open in the cup, I informed ty-phoo. I thought I would buy the large box with 240 bags , I have used about 20 bags and 4 of them have broken in the cup. I won't buy any more ty.phoo. Baz
PS
Another 2 have just burst I wish I had given one 🌟 Bazz

2024年10月1日

自発的なレビュー

Typhoo からの回答

2025年2月14日

Good morning,

Thanks for taking the time to write us a review.

We have recently purchased the Typhoo brand and are reaching out to anyone that has taken the time to provide us with feedback.

Were really keen on speaking with you directly but we have no contact details to reach you on.

If you can please give us a call at your earliest convenience on 0330 024 2323 and ask for Bethany or Adam, we will be more than happy to get this resolved for you.

Alternatively we have sent you a link to complete that just asks for some basic contact details.

We look forward to speaking to you soon.

Thank you,

Team Typhoo

2024年9月30日

Splitting teabags

Since Typhoo have changed the shape of there teabags from round to square they do no separate without splitting. Same taste that I personally prefer but losing 10% of teabags to tearing when trying to separating them. Thought it was a gimmick or promotion but I believe it's permanent. Might have to reconsider brand.

2024年9月30日

自発的なレビュー

2024年9月18日

Typhoo Tea bags bursting

I've always found typhoon tea bags to be reasonable quality but my last 2 purchases has seen bags frequently bursting in the cup so much so that even with extreme care we are losing around a third. I have changed brand not sure I will return to this brand.

2024年9月18日

自発的なレビュー

2024年9月15日

Bring back foil

Bring back foil , round , single tea bags . We would only buy those for years but now Typhoo you have lost our customer satisfaction . You should never fix what is not broken . Goodbye Typhoo 15

2024年9月15日

自発的なレビュー

2024年8月11日

I have been drinking Typhoo for 63 years.....

I have been drinking Typhoo for 63 years but since 2023 the quality has deteriorated to such an extent that I will not be buying any more, ever. I had hoped that this was just a short term problem with the change of ownership but that is obviously not the case.
Not only is the amount of tea in each bag about half what it used to be, it is virtually tasteless, with minimal aroma and often not an aroma I associate with any kind of black tea. It makes no difference how long the bag is steeped it tastes like dish water.
The packs also come with an increasing number of broken bags and lots of spillage of loose tea that makes a mess everywhere.
I would give zero stars but needed to mark a star to be able to provide a review!

2024年8月11日

自発的なレビュー

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