Do not use This place they tell compulsive lies and rip you off with your deposit what they request before you even get the car total mess around of a back street company full of dreams
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レビュアーのコメントを見てみましょう
Very good customer service Very friendly and willing to listen Amber makes a cracking coffee Would definitely use again
企業が回答しました
What excellent service received from Chanice Clark. Walked into the dealership today and left within 2-3 hours (As my chosen vehicle was at another location) with my first car despite having bad... もっと見る
企業が回答しました
What a nice fella he was Ryan you where amazing went through everything even when I didn't understand he made everything clear what a guy wish every sales fella could be like you keep up the good work... もっと見る
企業が回答しました
企業情報
当該企業による記述
ucancarcredit, Car Credit, Car Finance, Used Car Finance, apply now for a car loan
連絡先
Circular Garage, Poolstock, WN3 5DU, Wigan, 英国
- 01942 590360
- customerservices@ucanfinancialservices.co.uk
- ucancarcredit.co.uk
4.4
優良
429件のレビュー
ネガティブなレビューの 26％に回答しています
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Very good customer service
Very good customer service
Very friendly and willing to listen
Amber makes a cracking coffee
Would definitely use again
2026年5月23日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review jonathan. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Do not use This place they tell…
Do not use This place they tell compulsive lies and rip you off with your deposit what they request before you even get the car total mess around of a back street company full of dreams
2026年5月19日
自発的なレビュー
Great salesman Ryan looked after me all…
Great salesman Ryan looked after me all the way through the process
2026年5月4日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review Valerie. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Dealt with these guys today and am…
Dealt with these guys today and am extremely impressed, very swift service from Amber at ucan.. was in and driving away in my new to me car within a short period of time, very professional work from the sales team from start to finish,
AMBER... THANK YOU
2026年4月28日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review Sam. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Car Finance
Umar was incredible helpful in helping me source and drive away with my new car. The guys at UCAN were very professional and able to give me the best deal on my car finance. Would definitely recommend!!
2026年4月25日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Saleswoman Amber is the best
Saleswoman Amber is the best, the whole team in Manchester is great they are welcoming
Amber explained the whole procedure for me and helped me get the best deal and I’m thankful to her
Thank you so much guys
2026年4月21日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review Tertius. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
What a nice fella he was Ryan you where…
What a nice fella he was Ryan you where amazing went through everything even when I didn't understand he made everything clear what a guy wish every sales fella could be like you keep up the good work Ry :)
2026年4月18日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review Tee. Ucan Car Credit Cars appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
I had a very disappointing experience…
I had a very disappointing experience with this dealership and the finance process.
Shortly after purchasing the vehicle, I discovered multiple issues that were not clearly disclosed at the time of sale. Because of this, I exercised my right to reject the vehicle within the first 30 days and returned it, including all keys and documents.
What followed has been extremely frustrating. Initially, I was told that my full deposit would not be refunded. After I challenged this, the position changed, and I was then told that only part of the deposit would be deducted, which still does not seem fair given that the vehicle was faulty from the start.
It has now been over a week since I returned the car, and my finance agreement has still not been properly closed, which is very concerning.
On top of this, I have continued to receive calls trying to persuade me to accept another vehicle, despite clearly stating that I am not interested and only want a fair resolution.
During one of the calls, I was addressed as “my Romanian brother,” which I found unprofessional and inappropriate in a business context.
Overall, I feel that the situation has not been handled fairly or professionally. I am currently pursuing a formal complaint to resolve the matter.
I would strongly advise others to be very careful, ensure full transparency before purchasing, and be aware of your consumer rights.
2026年4月16日
自発的なレビュー
Ucan car credit からの回答
Thank you very much for your feedback and your perception of this matter, This particular car, I believe from reviewing the file that it is your partner that actually purchased the car. We have followed the exact process as outlined in the consumer rights act due to a fault that presented itself within the first 30 days. We offered yourself the option of either rejection, repair or change of vehicle, in the first instance you asked if you could change the car and returned to the showroom to look at alternative options, yourself and your partner chose a more expensive BMW which we arranged to move from our Manchester showroom to the Willenhall showroom at no cost to yourselves. We transferred the car only to be notified by you that actually you could not afford the BMW payments or the insurance. WE DID NOT CHARGE for the wasted transport that we incurred for moving the vehicle. You spoke to a lady in our customer services dept and swore at them and was very rude. You were called by the branch to see why you had changed your mind on the car and to see if we could assist with pricing or payments we DID NOT continue to call to persuade you to accept another vehicle, far from it, once you had told us that you did not wish to change car we were more than happy not to deal with yourselves. It has not taken over a week, we informed your finance company immediately to cancel your agreement and requested details to return your deposit, the only delay was when you wanted to change car. We have to inform customers of the consumer rights act that states that "fair usage may be charged" in the event of a rejection, on this occasion with the timescales taken into account no fair usage was charged even though you had driven the car over 500 miles and stated to the mechanic that the issue occurred when braking from 100mph clearly exceeding the speed limit. Hopefully you are now happy that your complaint has been dealt with professionally and your issues raised have been addressed, your cancellation and refund are in process good luck in your car search.
Avoid these scammers!
They bought my car (Audi A4 BF67AMX) through Carwow via auction. On collection they said it had damaged paneling or the panels had been replaced on the passenger side due to an accident (never had an accident) and because the windscreen had a chip it would need replacing. Gave me £10,750 (£1,145 less than they bid at auction) now on sale with them for £15,499! That's more than I paid when I got it a year and a half ago 😆 don't give them your money!
2026年3月27日
自発的なレビュー
Second car from umar very happy done…
Second car from umar very happy done within 2 hours x
2026年4月10日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely recent review Cheryl. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Top tier service
What excellent service received from Chanice Clark. Walked into the dealership today and left within 2-3 hours (As my chosen vehicle was at another location) with my first car despite having bad credit, payments were worked out specifically to my budget and got exactly what i came in for😅 Chanice explained everything clearly and made anything that I was unsure of make sense.
Will definitely be back to upgrade my vehicle in the years to come!
Ryan
2026年4月6日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review Ryan. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Ryan was fantastic throughout
Ryan was fantastic throughout, explained it very well and I’m made up with the car
2026年3月27日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review Cecelia. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
If I could give them a ZERO STAR
If I could give them a ZERO STAR IT WOULD BE Absolutely terrible experience with this company today. Got a call from one of their reps last night said everything was great. Come down at 12:30. Don’t worry about your bad credit score we will sort you out. Arrived at the showroom showing a seat for half an hour been told that a car finance company will give me a call. I went through all my finance with an external company. Wasted three hours to be told oh sorry you’ve been declined finance goodbye. What makes me really angry is that we were told on the phone by their representative yes everything was fine. We understand you have bad credit. You will get your car. Don’t worry come to the showroom at 12:30 so I drove 20 miles for absolutely nothing. Bunch of Cowboys they should be selling horse and carts I don’t know about cars! They are ucarcredit which makes one assume that the credit is coming from themselves when it totally isn’t. On the door it says have you been refused Car finance are you worried about getting getting accepted? Which makes you into the full sense of security Think that even with a poor credit score you’ll still get accepted for finance but clearly not. Don’t waste your time.!!!
2026年3月13日
自発的なレビュー
Ben and Umar went above and beyond to…
Ben and Umar went above and beyond to get my car loan approved and ready to drive home the same day. I picked my ideal car and was approved successfully. Very happy 😊
2026年3月26日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Ben was an excellent advisor
Ben was an excellent advisor, really friendly and explained everything to me very clearly. I had a great experience would definitely recommend them to a friend. They gave me a really good deal and assisted with my tax and insurance as well.
2026年3月25日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review Sophie. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Great experience buying my first car…
Great experience buying my first car from Umar. He was very efficient, responsive to my needs, and a genuinely nice guy to talk to. Highly recommend!
2026年3月20日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review Sam. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amber did an amazing job helping me…
Amber did an amazing job helping me find a car that i love very friendly and very helpful. I would deffently use ucan again in the future. Thank you for all your help.
2026年3月13日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review Antoinette. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
This is my second car from ucan
This is my second car from ucan, Amber has been exceptionally kind and helpful with helping me get into my wonderful new car! What a wonderful experience i have had yet again. Thankyou
2026年3月10日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review Mary. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Got my car from these today
Got my car from these today. They were very helpful they went above and beyond to get everything sorted for me i would highly recommended.
2026年3月7日
自発的なレビュー
Ucan car credit からの回答
Thank you for your lovely review Joanne. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amber Henry was my contact while…
Amber Henry was my contact while there, a professional, polite and happy person who treated us with respect and like a person not just another customer buying a car. Theory let down was the lenders,was accepted friday and Saturday declined. After spending 5hrs at the Hyde branch to be accepted and then to be declined by those idiots who sit behind a desk and dont actually speak to the person applying Is unacceptable. All in all well done Amber and the team shame it was the lenders who lost you a sale!!
2026年3月6日
自発的なレビュー
Ucan car credit からの回答
Thank you for your recent review Neil. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. We are sorry that on this occasion we were unable to help.
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