Absolute horrible flowers Painted, dried out, plastic like - so disappointed My friend loves evil eye and i found these evil eye flower arrangement to gift her, it was so embarrassing to see what... もっと見る
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There was a small issue with system, so delivery a bit delayed. But flower itself as ordered, good service and kind compliment from their team. Well done!
企業が回答しました
What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... もっと見る
企業が回答しました
Process was seamless. The flowers from Bloom Lab looked amazing, got a photo from Flowwow before delivery to check on the item. Item was delivered exactly at the time requested - within the minute! H... もっと見る
企業が回答しました
企業情報
当該企業による記述
Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.
連絡先
Dubai, アラブ首長国連邦
- +97145401249
- hello@udora.com
- udora.ae
3.9
ほぼ満足
402件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The order was received but it was…
The order was received but it was disappointing to see that the roses were not fresh and all of them almost disintegrated with most of the petals falling apart.
The packing was wrapped so tightly that it had damaged a number of the stems.
All in all, this was a very disappointing experience for the money spent.
2026年2月13日
Udora からの回答
We're sorry your order didn't meet expectations. Freshness and careful handling are essential for flowers.
We see you've already opened a dispute and the seller has approved a full refund. The money will be returned to your card within 10 business days — the exact timing depends on your bank.
We hope you'll consider giving us another chance in the future. We're committed to making sure experiences like this don't happen again.
Best regards, Flowwow team
Udora からの回答
Thank you for your feedback 🎀 Happy you enjoyed our quality! We strive to make every order a 10 out of 10 experience. Your Flowwow team
Overall OK
Overall OK, presentation wasn't the best. Flowers weren't in any water and as a result they arrived looking a bit withered
2026年2月13日
Udora からの回答
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. We encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team
Udora からの回答
Thank you for 5 stars 😊 Flowwow team
very satisfied
my order has been delivered on time and the flower is beautiful and my wife likes the color of it.
2026年2月13日
Udora からの回答
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Easy to use and convenient
Overall easy to browse, order and service was excellent. All worked out well.
2026年2月13日
Udora からの回答
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
Good quality of the flowers and the…
Good quality of the flowers and the service. Speedy delivery, good presentation.
2026年2月12日
Udora からの回答
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
It was sent for a friend
It was sent for a friend,
She was not at home
I left a medsage saying leave it outside the door
The driver took back the bouquet
Also i lost the ref number and shop name
Now i cannot get it back
2026年2月11日
Udora からの回答
Thank you for bringing this situation to our attention. We're sorry for the inconvenience you've experienced. To help us resolve this issue, please send your phone number to feedback@flowwow.com. Flowwow team
Amazing as the picture
2026年2月11日
Udora からの回答
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Udora からの回答
Thank you for your rating! We strive to ensure that you receive excellent service and can please your loved ones. Flowwow team
Super flower shop web is in town
What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t let you go unsatisfied. Finally the flower shops are accessible so you can contact them for details or changes .
2026年2月4日
Udora からの回答
Thanks for your rating! We appreciate your feedback and are always looking for ways to improve. Let us know what we can do to earn that perfect 5-star rating. Flowwow team
The flowers were beautiful
The flowers were beautiful, the price was reasonable & the service was incredible. I will use them always in the future.
2026年2月3日
Udora からの回答
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Quality of bouqiets absolutely does not…
Quality of bouqiets absolutely does not match with pictures!
2026年2月10日
Udora からの回答
We're sorry to hear the order didn't meet your expectations. If the product doesn't match the description, you can open a dispute within three days of delivery to claim compensation. To do so, rate the order with 1 star. We value your review and are always striving to improve.
Yours, Flowwow
I ordered on Friday promised 3 hours…
I ordered on Friday promised 3 hours delivery paid £50 for delivery it only got delivered today 4 days later
2026年2月10日
Udora からの回答
Thank you for your review! We are very sorry that you gave us such a low rating. In your order, you selected the option “Specify the recipient's address and time.” The date and delivery time were chosen by the recipient; we did not intervene in any way.
We would be very grateful if you could reconsider your rating. Flowwow team
Satisfied with the service
Satisfied with the service. Delivered on time and my husband was happy..
2026年2月7日
Udora からの回答
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
I liked it but it was not showing small…
I liked it but it was not showing small in the picture
2026年2月7日
Udora からの回答
Thank you for your feedback and trust 😉 Your Flowwow
Good service and response time
Good quality flowers and an amazing response time. Not a single minute issue for delivery services.
2026年2月7日
Udora からの回答
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
quality and delivery 👍
quality and delivery as promised ;
recommended for any quick occasions
2026年2月6日
Udora からの回答
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Udora からの回答
Thank you for your feedback and trust 😉 Your Flowwow
Best experience ever
Best experience ever
Delievery was so fast, they shared the flowers photo with me first to confirm before delievery
2026年2月5日
Udora からの回答
Thank you for your feedback! We're always working hard to bring you the best experience 💝 Truly yours, Flowwow
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