Absolute horrible flowers Painted, dried out, plastic like - so disappointed My friend loves evil eye and i found these evil eye flower arrangement to gift her, it was so embarrassing to see what... もっと見る
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レビュアーのコメントを見てみましょう
There was a small issue with system, so delivery a bit delayed. But flower itself as ordered, good service and kind compliment from their team. Well done!
企業が回答しました
What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... もっと見る
企業が回答しました
Process was seamless. The flowers from Bloom Lab looked amazing, got a photo from Flowwow before delivery to check on the item. Item was delivered exactly at the time requested - within the minute! H... もっと見る
企業が回答しました
企業情報
当該企業による記述
Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.
連絡先
Dubai, アラブ首長国連邦
- +97145401249
- hello@udora.com
- udora.ae
3.9
ほぼ満足
402件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
expectation versus reality
expectation versus reality. look at the picture you propose online ( bigger pink roses, fresh and in the picture it shows more than 30 pieces which is misleading) and the real one dried and very tiny narrow roses. super tiny and not fresh. at least keep fresh pictures.
2026年2月4日
Udora からの回答
We're sorry to hear the order didn't meet your expectations. If the product doesn't match the description, you can open a dispute within three days of delivery to claim compensation. To do so, rate the order with 1 star. We value your review and are always striving to improve, please, email your order number and a screenshot of this review to feedback@flowwow.com. Yours, Flowwow
That was awful!!
That was awful!!! You couldn’t manage to deliver at the right time!! And you left the flowers near the door!! That’s really insane!!! Never ever again I will use your shop again!!!! Thats awful service!!
2026年2月4日
Udora からの回答
Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. We'll take a close look and get back to you. To track the progress of your dispute, please send an email to feedback@flowwow.com with your order number included. Truly yours, Flowwow
Udora からの回答
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
Udora からの回答
Thank you for your feedback 🎀 Happy you enjoyed our quality! We strive to make every order a 10 out of 10 experience. Your Flowwow team
Udora からの回答
Thanks for your feedback! We're happy you enjoyed the bouquet and the work of our sellers. Keep an eye out for new offerings 😊 Flowwow team
My experience is soo good I get my gift…
My experience is soo good I get my gift on time. Very good experience
2026年1月31日
Udora からの回答
Your 5-star rating makes our day! Keep coming back for more 😊 Your Flowwow
Very impressed with the quality
Very impressed with the quality, speed of delivery, and overall experience.
2026年1月30日
自発的なレビュー
Udora からの回答
Thanks for your rating! We're always striving to improve – would you mind letting us know how to make your experience even better? We're dedicated to being your go-to gifting service. Flowwow team
I ordered 3 small but they gave me…
I ordered 3 small but they gave me largerones on price of small . Outstanding work the roses were perfect.
2026年1月30日
Udora からの回答
Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow
Udora からの回答
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Very bad and very small it’s not 100…
Very bad and very small it’s not 100 and it’s not big it’s look cheap
2026年1月30日
Udora からの回答
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team
flower has been delivered beautifully…
flower has been delivered beautifully arranged and on time
2026年1月29日
Udora からの回答
Your high rating means a lot to us 💝 Flowwow team
It’s was bad it’s not on time and this…
It’s was bad it’s not on time and this second time and they usually send the flowers very late until 11 or 12 night the reciver they didn’t received the order and they keep calling them without respect the time
2026年1月29日
Udora からの回答
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team
Beautiful fresh flowers
Beautiful fresh flowers arrived on time. Got the flowers for the memory of my mums life as it was her anniversary and they even printed my message on the card in the same colours as the flowers. Lovely and very good value for money defiantly would use the company again very impressed.
2026年1月29日
Udora からの回答
Thank you for your feedback and trust 😉 Your Flowwow
very nice arrangement and fresh flowers!
2026年1月29日
Udora からの回答
Thanks for your feedback! We're happy you enjoyed the bouquet and the work of our sellers. Keep an eye out for new offerings 😊 Flowwow team
Top Notch💯
I ordered this bouquet for my sister’s bday. She’s so happy and like the flower arrangement!💓 thank you guys! You’re the best!
2026年1月29日
Udora からの回答
Thank you for your rating! We strive to ensure that you receive excellent service and can please your loved ones. Flowwow team
Very good deal for Dubai
While a couple of hours late, the quality for the price paid made up for it
2026年1月16日
Udora からの回答
hank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Exactly same item we saw in online ..
2026年1月22日
Udora からの回答
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Udora からの回答
Thank you for your feedback and trust 😉 Your Flowwow
the order didn't leave the store till i…
the order didn't leave the store till i called to check on it as it was delayed.
2026年1月18日
Udora からの回答
Thank you for letting us know about the order mishap! We're sorry things didn't go smoothly. If your delivery arrived late or the product wasn't quite what you expected, you can totally start a dispute within 3 days of receiving the order and get a refund. Just give the item a 1-star rating to get started. Flowwow team
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