Absolute horrible flowers Painted, dried out, plastic like - so disappointed My friend loves evil eye and i found these evil eye flower arrangement to gift her, it was so embarrassing to see what... もっと見る
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There was a small issue with system, so delivery a bit delayed. But flower itself as ordered, good service and kind compliment from their team. Well done!
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What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... もっと見る
企業が回答しました
Process was seamless. The flowers from Bloom Lab looked amazing, got a photo from Flowwow before delivery to check on the item. Item was delivered exactly at the time requested - within the minute! H... もっと見る
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企業情報
当該企業による記述
Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.
連絡先
Dubai, アラブ首長国連邦
- +97145401249
- hello@udora.com
- udora.ae
3.9
ほぼ満足
402件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Магазин сработал на отлично.
Магазин сработал на отлично.
Но политика компании флаувау оставляет делать лучшего. Никакой поддержки и человечности - армия роботов, с которыми невозможно работать из-за скриптов.
Пусть тому, кто это придумал, почаще попадается такая поддержка, как у флаувау
2025年12月5日
Udora からの回答
Спасибо вам за честный отзыв и оценку. Мы готовы полностью включиться в вашу ситуацию. Пожалуйста, расскажите, что именно произошло, по почте feedback@flowwow.com.
Команда Flowwow
One-Stop App for All Gifting Needs❤️
I placed my order through the Flowwow app, and the experience was super smooth and convenient. The app is very easy to use, and you can find everything for gifting in one place—whether it’s for a birthday, anniversary, wedding, or any special celebration.
I ordered a cake, and it was super yummy 😋—fresh, beautifully packed, and delivered on time.
Overall, a quick and hassle-free experience. Highly recommended for anyone looking for easy and reliable gifting options!
2025年12月10日
Udora からの回答
Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow
The Christmas tree I got was very dry…
The Christmas tree I got was very dry and bold! Really the worst one I have ever seen in my life. When I unwrapped it from plastic, a whole bunch of dry needles were on the floor - a whole big bag full! Just horrible! Will never use this company again and will write as many reviews as I possibly to let people know not to use this provider.
2025年12月15日
Udora からの回答
Thank you for your feedback. We understand that receiving a Christmas tree that doesn't meet your expectations can be disappointing. At Flowwow, customer satisfaction is our top priority, and we take all concerns seriously. If anything went wrong with your order, just head to the platform within 3 days of getting it, rate the order with 1 or 2 stars, and open a dispute. This helps you to get a refund, and us to investigate what happened and work with the store to fix it. Our stores take low ratings seriously and strive to improve their service to avoid similar issues in the future. Flowwow team
Beautiful cake delivered just as…
Beautiful cake delivered just as ordered 😍 and on time!
2025年12月13日
Udora からの回答
Thank you for your feedback and trust 😉 Your Flowwow
The easiest way to order flowers
The easiest way to order flowers , very user friendly, shows a vide variety of shops to choose from , and quick delivery
2025年12月6日
Udora からの回答
Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow
Above Expectation
The flowers were more beautiful than I expected it to be. The picture doesn't do the justice for what were delivered. The delivery was prompt and on mentioned time. The price was very reasonable for the quality service.
2025年12月11日
Udora からの回答
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Thank you so much for the quick…
Thank you so much for the quick delivery & this met my expectations
Amazing service 🙂
2025年12月10日
Udora からの回答
Thank you for your rating! We strive to ensure that you receive excellent service and can please your loved ones. Flowwow team
Udora からの回答
Your high rating means a lot to us 💝 Flowwow team
My experience was great thanks ❤️
2025年12月7日
Udora からの回答
Your 5-star rating makes our day! Keep coming back for more 😊 Your Flowwow
Udora からの回答
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
Fast delivery I liked the flower 👏🏻❤️
2025年12月5日
Udora からの回答
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Spectacular service
Roses were absolutely amazing and especially great for its price! The wrapping was well done, delivery was excellent and one time - what more can you ask for with flower deliveries? The flowers were grand and my wife loved them for her birthday.
2025年11月28日
Udora からの回答
Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow
Bouquet made by the request
Bouquet made by the request, exactly what has been asked. Delivery fast and on time. Good service
2025年12月4日
Udora からの回答
Thank you for your feedback 😊 We promise to continue delivering great experiences to you. Flowwow team
Udora からの回答
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
Great app, horrible vendors
Great app. But I got the worst vendor on my first order. I’m still hopeful
2025年12月2日
Udora からの回答
Thank you for the high rating 💝 Flowwow team
Udora からの回答
Thank you for your feedback and trust 😉 Your Flowwow
Udora からの回答
Thanks for your rating! We're always striving to improve – would you mind letting us know how to make your experience even better? We're dedicated to being your go-to gifting service. Flowwow team
Good variety and options but not as requested
Good variety and options , quick response and fast delivery .
The arrangement sent was not what i exactly requested ; I chose something with mainly white , yellow and green colors and what was sent had very minimal white flowers as per the photo shared by them and also there were some details that i did not like and was different from the photo on the site.
They sent me an email with the arrangement and before i approve or not they sent it to the recipient.
2025年11月29日
Udora からの回答
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team
They delivered something different from…
They delivered something different from what I ordered and it was 10 hours late.
2025年11月29日
Udora からの回答
Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. We'll take a close look and get back to you. To track the progress of your dispute, please send an email to feedback@flowwow.com with your order number included. Truly yours, Flowwow
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