Absolute horrible flowers Painted, dried out, plastic like - so disappointed My friend loves evil eye and i found these evil eye flower arrangement to gift her, it was so embarrassing to see what... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
There was a small issue with system, so delivery a bit delayed. But flower itself as ordered, good service and kind compliment from their team. Well done!
企業が回答しました
What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... もっと見る
企業が回答しました
Process was seamless. The flowers from Bloom Lab looked amazing, got a photo from Flowwow before delivery to check on the item. Item was delivered exactly at the time requested - within the minute! H... もっと見る
企業が回答しました
企業情報
当該企業による記述
Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.
連絡先
Dubai, アラブ首長国連邦
- +97145401249
- hello@udora.com
- udora.ae
3.9
ほぼ満足
402件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Udora からの回答
Thank you for your feedback and trust 😉 Your Flowwow
average
it's ok, they do deliver but the customer support service is not so helpful, the only thing they're able to do is to direct the customer to the store where I ordered the flowers. in this case I have a question - why do I need them in between if I can go and order directly from the store
2026年1月12日
Udora からの回答
We're sorry you were disappointed with our support team. We strive to help with any issues, but some situations can only be resolved through a dispute or directly with the seller.
We see that our colleagues provided you with a correct answer in chat. Your order was delivered by the seller's courier. Therefore, the situation could only be resolved directly with the seller or by opening a dispute to request compensation. Flowwow team
Very helpful and easy to communicate…
Very helpful and easy to communicate with. Every thing was done within 2 hours.
2026年1月10日
Udora からの回答
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
Udora からの回答
Thanks for the great rating 😉 Flowwow team
Udora からの回答
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Quick services with immediate response
The product is very useful and can be used as multiple choice of services , which is very handy.
2026年1月9日
Udora からの回答
Thank you for your feedback and trust 😉 Your Flowwow
I order flowers from outside of the…
I order flowers from outside of the country for my friend birthday
Delivery was on time and flowers fresh
Thanks .Recommend
2026年1月6日
Udora からの回答
We appreciate your feedback and are always looking for ways to improve. Let us know what we can do to earn that perfect 5-star rating. Flowwow team
Udora からの回答
Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. The dispute will be resolved within 3 days. Truly yours, Flowwow
Udora からの回答
Thank you for your feedback and trust 😉 Your Flowwow
Thank you❤️
Thank you❤️. Perfect app for my loved ones. So many options and couriers are supportive
2026年1月4日
Udora からの回答
Thanks for the great rating 😉 Flowwow team
Good sevrice
The variety of flowers they offer is great and their customer's service is very responsive. The delivery unfortunately took longer than they've said it to be.but the bouquet arrived just in time, packaged nicely and undamaged. I would definitely recommend!
2026年1月3日
自発的なレビュー
Udora からの回答
Thank you for your rating and letting us know about the delivery delay. That's definitely not cool! Please send your order number and a screenshot of this review to feedback@flowwow.com – it helps us pinpoint the issue. Yours, Flowwow
perfect service
this was the second time I ordered from you and everything was perfect thank you
2025年12月25日
Udora からの回答
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Great first experience
Very good price comparing to other flower delivery companies.
On time, friendly delivery.
Flowers look fresh and great.
2025年12月30日
Udora からの回答
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
They sent the gift to the wrong house
They sent the gift to the wrong house, then argued that I put in the wrong address, which I didn’t when I double checked it. I put in the correct villa number, and recipient name and contact, which they could have called to confirm but they didn’t. Bad service, bad customer service.
2025年12月22日
Udora からの回答
Thank you for bringing this situation to our attention. We're sorry for the inconvenience you've experienced. To help us resolve this issue, please send your order number to feedback@flowwow.com. Flowwow team
A am very happy with my order
A am very happy with my order. The plants arrives healthy and well packaged. Delivery was on time.
2025年12月28日
Udora からの回答
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
The flowers are almost dead...
2025年12月26日
Udora からの回答
We are sorry to hear about your gift situation! Unfortunately, as per our platform policies, only the sender of the order can get a refund. If they're up for it, they can rate the order with 1 star within 3 days of delivery to start a dispute with the seller. In the meantime, if you want us to keep an eye on things and see how the dispute goes, contact us directly at feedback@flowwow.com. Thank you for your understanding, Flowwow team
Udora からの回答
Thanks for your feedback! We're happy you enjoyed the bouquet and the work of our sellers. Keep an eye out for new offerings 😊 Flowwow team
Udora からの回答
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
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