This is an update. Having written a critical review, I can now report that the company have resolved the issue in a very prompt and satisfactory way. I still think their designs are lovely, and thei... ãã£ãšèŠã
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Very helpful and good communicators, in context of delivery from overseas. Good service& quality, but may take extra time to arrive, so keep in touch with them and they will respond fully Thanks
It's scam: don't fall for it. This company promises natural materials, but ships polyester. It charges for quality but delivers shoddy products. And it makes returns extremely difficult, so... ãã£ãšèŠã
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Order#UKBS84189. This is the fourth time I've ordered from Buddhastones and once again had a very positive experience. It does take a while for delivery but they're coming from the East so I don't min... ãã£ãšèŠã
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3.9
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Disappointing and not as advertised
Trouser ordered on arrival look completely different to ad, very poor quality, different colour and finish and most definitely not XL as ordered.
Very disappointed as they looked lovely on the website but the reality was nothing like it.
2026幎4æ13æ¥
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Uk Buddhastoneshop ããã®åç
Dear Customer,
Thank you for your message.
Weâre sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
I love the clothes I have received fromâŠ
I love the clothes I have received from Buddhastones. Beautiful corduroy trousers, very well made, really warm, fleecy lined. I also love the checked dress - so flattering and easy to wear and great colours. Also well made. Both items have been admired.
Only downside is problems in returning/exchanging my third item, another pair of trousers which are the wrong size and colour. I just want to swap them for a different pair but so far it's impossible. Please make it easier, Buddhastones, because I love your clothes but when buying online it must be made easy to exchange when things aren't right.
2026幎4æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Dear Customer,
Thank you so much for your kind wordsâweâre truly delighted to hear how much you love the corduroy trousers and checked dress! It means a lot to us that you appreciate the quality, warmth, and design, and even more that theyâve received compliments.
At the same time, weâre very sorry to hear about the difficulty youâve experienced with returning or exchanging your third item. We completely understand how important it is to have a smooth and straightforward exchange process, especially when shopping online.
Your feedback is extremely valuable, and we will certainly take it into consideration as we work to improve our return and exchange experience. In the meantime, we would really like to help resolve this for youâplease feel free to reach out to our support team again with your order details, and we will do our best to assist you with the exchange.
Thank you again for your support and honest feedback.
Best regards,
Customer Support Team
Just a quick word to say how great myâŠ
Just a quick word to say how great my purchasing experience with Buddhastones was. Right from get go the updates were great and the item I ordered is magnificent. I wouldn't hesitate to use them again and I recommend!
2026幎4æ9æ¥
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Uk Buddhastoneshop ããã®åç
Thank you so much for your support.
It is our great honor to get your love!ð
Please feel free to contact us if you have any problems.
Wish you a happy life!ð
Excellent product
Excellent product! â Excellent service! â
Beautiful ethos⊠ð¥°
I have bought a number of products from Buddha Stones & theyâre Fabulous! Theyâve got a great selection of adjustable rings, their bracelets are hard wearing & if you have any problems the customer service are absolutely lovely ð«¶ð» Thank you for everything ðð»ð
2026幎4æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Thank you so much for your support.
It is our great honor to get your love!ð
Please feel free to contact us if you have any problems.
Wish you a happy life!ð
Nice quality, sizes a bit difficult to negotiate
The clothes seem nice but the sizes seem to come up small , been in communication with the company and hopefully they going to rectify this.
2026幎3æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Thank you so much for your support.
It is our great honor to get your love!ð
Please feel free to contact us if you have any problems.
Wish you a happy life!ð
The items took a long time to arrive - but worth the wait
The items took a long time to arrive - at least 2 weeks, It's okay but it would have helped to be pre-warned about this. When the items did arrive I was pleased with the quality, the cord trousers are so thick and soft, and very warm and comfortable. They are verging towards the too thick and heavy for me - but will serve well in winters days. Communication has been helpful though the request for feedback a little too insistent!
2026幎4æ9æ¥
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Uk Buddhastoneshop ããã®åç
Thank you so much for your support.
It is our great honor to get your love!ð
Please feel free to contact us if you have any problems.
Wish you a happy life!ð
Unresponsive customer service
I ordered one pair of trousers in size medium and it was great, so I ordered 3 more. The smaller sizes are same size as the medium. Iâve contacted them 3 times and no response. Thereâs no address to send it back to. Terrible service!
2026幎4æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Dear Customer,
Thank you for your message.
Weâre sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Great fabric and the customer serviceâŠ
Great fabric and the customer service has been good although having to send back a large for a medium even though i measured so def stretchy waist band !
Would recommend for yoga pantsð
2026幎4æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Thank you so much for your support.
It is our great honor to get your love!ð
Please feel free to contact us if you have any problems.
Wish you a happy life!ð
Difficult returns
The items I ordered were generally of good quality but the returns policy is hopeless. It isn't clear what you need to do to return and you seem to have to engage in a long email correspondence with the customer services team - who, it has to be said, are polite and responsive. All I want to do is return one dress!
2026幎4æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Dear Customer,
Thank you for your message.
Weâre sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
I recommend checking your measurementsâŠ
I recommend checking your measurements before ordering. I ordered some items that did not fit me, but the team was so quick and kind to replace. The items feel and look beautiful. It's a good brand with awsome items!
2026幎4æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Thank you so much for your support.
It is our great honor to get your love!ð
Please feel free to contact us if you have any problems.
Wish you a happy life!ð
Really difficult to return an item
Really difficult to return an item. They send pages of policy details that are confusing and donât give you a return address or make it hard to find. Beware.
It is now the 17th April and I have paid £16 for postage to China. The return address was 14 lines long and required three labels. I have not been refunded.
2026幎4æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Dear Customer,
Thank you for your message.
Weâre sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Absolutely love this shop
Absolutely love this shop, received 4 bracelets and they are all perfect and stunning. I had a special request, so emailed them, their customer service is fantastic, prompt replies and so friendly.
My special request was dealt with, no drama or issues.
I highly recommend this company, their products are lovely, well made and they don't use cheap materials - Perfect!
2026幎4æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Thank you so much for your support.
It is our great honor to get your love!ð
Please feel free to contact us if you have any problems.
Wish you a happy life!ð
Decent quality and value
The quality of the garment is lovely. The sizing is a bit off. The trousers came up big and differed slightly within those labelled the same size. If perfect sizing is not important just go for a size smaller than your usual (in trousers anyway!). But customer service was excellent. Delivery was quite slow but arrived safely. Decent value.
2026幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Thank you so much for your support.
It is our great honor to get your love!ð
Please feel free to contact us if you have any problems.
Wish you a happy life!ð
Good customer service
I ordered a pair of Harem trousers, which were unfortunately too small, eventhough I followed the size guides, however they were very easy to contact and they are sending a bigger size as a replacement with no extra cost (only have to pay for shipping), which is great.
I would recommend buying maybe 1 or 2 sizes bigger than you usually purchase for a good fit.
2026幎3æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Thank you so much for your support.
It is our great honor to get your love!ð
Please feel free to contact us if you have any problems.
Wish you a happy life!ð
I had a pleasant experience
I had a pleasant experience
All issues resolved quickly
High quality clothes
Delivery can take time but it is worth the wait
2026幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Thank you so much for your support.
It is our great honor to get your love!ð
Please feel free to contact us if you have any problems.
Wish you a happy life!ð
Impossible to return items
Impossible to return items. I have now sent 5 emails and keep getting vague answers (e.g. "perhaps we can help"). Do not order from this shop!
2026幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Dear Customer,
Thank you for your message.
Weâre sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Ordered goods that unfortunately wereâŠ
Ordered goods that unfortunately were the wrong size, my fault for not measuring them properly Tashi at Buddahstones has been very helpful in resolving the situation
2026幎2æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Thank you so much for your support.
It is our great honor to get your love!ð
Please feel free to contact us if you have any problems.
Wish you a happy life!ð
Expensive to return items
I needed to return an item. Very expensive to send back to China. After several emails this matter was resolved happily.
2026幎3æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Dear customer,
Thank you for your feedback, and we sincerely apologize for the delay and frustration caused.
We understand your concerns and are very sorry that your experience did not meet expectations. Please rest assured that we have already contacted you directly and provided a further solution to help resolve your case.
We truly regret any inconvenience regarding the return process and communication. Your feedback is very important to us, and we are continuously working to improve both our service and clarity for customers.
We kindly ask you to check your inbox for our latest message, and we look forward to resolving this for you as soon as possible.
Thank you for your patience.
Kind regards,
Customer Support Team
Had a few items from buddhastoneshopâŠ
Had a few items from buddhastoneshop everything is very well made with the best of materials from necklaces bracelets flags ect it's all packaged so beautifully well worth the money and looks absolutely beautiful on and arrives in jig time would definitely recommend buddhastoneshop.com
2026幎2æ8æ¥
Uk Buddhastoneshop ããã®åç
Thank you so much for your support.
It is our great honor to get your love!ð
Please feel free to contact us if you have any problems.
Wish you a happy life!ð
Beautiful Gift
Beautiful, gift, beautifully packaged. I would recommend this shop and its team. Many thanks!
2026幎3æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Uk Buddhastoneshop ããã®åç
Thank you so much for your support.
It is our great honor to get your love!ð
Please feel free to contact us if you have any problems.
Wish you a happy life!ð
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