Electronic Partners レビュヌ 

2,067
•
TrustScore 5段階評䟡の4

3.8

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

From first contact to repaired item being returned was so easy. From the package label arriving and sending the item I was kept fully informed. The repair was quick, very reasonably priced and retu... もっず芋る

5぀星のうち1の評䟡

Poor. I sent my Garmin Swim 2 swimming watch to them to have the battery replaced. It took almost 3 months to fix and return, which was bad enough. I used the watch to pool swim and it stopped worki... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

After looking on there website and seeing they seam to specialise in audio and gaming equipment. I phoned them up. He said send the fridge freezer inverter in and we will have a look. I posted it on S... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

It's a great service, I mistakenly broke my beats headphone in the gym. It has sentimental value as it was a gift from loved ones. They replaced the broken part and even went one step further by repa... もっず芋る

䌁業が回答したした

䌁業情報

  1. 電気機噚修理店

圓該䌁業による蚘述

We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control.                 Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service.                                                                                    If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.


連絡先

3.8

ほが満足

TrustScore 5段階評䟡の4

2067件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 96に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.8

すべおのレビュヌ

(2,067)

過去12か月のレビュヌ数: 96ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Satisfaction

I recently sent you a drone for repair. From start to finish your service is amazing .You kept me informed every step of the way.
No faffing around just straight simple instructions,to get the job done. I will definitely use your services again .
Thankyou

2025幎4月10日
自発的なレビュヌ
5぀星のうち5の評䟡

First class repair, posting and communication

What makes Electronic Partners stand out is not only the repair itself, but the care they take to communicate progress at all stages and to outline upcoming costs clearly, seeking authorisation at each step of the investigation.

The posting and return process is very easy; it's just great to have our 1993-built Kenwood KA-5050R powered up and running perfectly again!

2025幎3月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Just the best

Just the best. Superb and professional service from initial approach, providing a postage label, estimate, repair and fast return. Very cost-effective.
I feel able to recommend them to anyone looking for a reliable repair to anything in their range.
From one VERY happy customer

2025幎3月10日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service

Excellent service, fantastic communication, I personally visited the repair centre in Telford and staff were found to be polite and friendly.The team Fixed my Dac on my nad amplifier although parts took a while to arrive but there is an online portal service that makes it easy to communicate to explain the issues.
This outfit in my opinion offers a professional service at a reasonable price .I believe a decent service comes with a price, like with any trade if you pay peanuts expect monkeys. No monkeys to be found at this company. I will use this company again.

2025幎3月7日
自発的なレビュヌ
5぀星のうち5の評䟡

Satisfied customer

Electronic partners were very helpful when I made my initial enquiry on the telephone. They kept me informed about the progress of my repair and my turntable came back as good as new

2025幎2月24日
自発的なレビュヌ
5぀星のうち1の評䟡

Clown Quotes

Their free quote was completely off and laughable, honestly. I put in a query regarding replacing the left analog sticks of two PS5 controllers. This was explained very clearly as simply replacing the sticks to fix controller drift. The price they quoted me for this was £119. Which is more than what buying 2 new controllers costs. Also, this can't be chalked up to the cost of new parts. New analog sticks cost about £3. I know this because I've bought the parts, but they need to be replaced using a soldering iron, which I don't have.

Not sure who's reviewing these quotes, but maybe you should re-examine your process if you want to be taken seriously.

2025幎3月6日
自発的なレビュヌ
Electronic Partners ロゎ

Electronic Partners からの回答

Hi The Mends,

We appreciate your review, but just to clarify—while we’d love to run a circus (imagine the savings on rent and salaries!), we unfortunately operate in the UK, where engineers expect real wages and landlords insist on actual rent.

Yes, the parts themselves are indeed cheap, but unlike a DIY project, our service includes professional installation, calibration, and ensuring everything functions as it should—without the risk of turning your controllers into expensive paperweights. Of course, if you fancy a bit of soldering practice, a quick YouTube tutorial and a £3 stick might be the way forward.

We do appreciate your feedback, though! If you ever need a quote that isn’t from a clown, our engineers are always happy to help.

Best regards,
EP Customer Support

5぀星のうち5の評䟡

An excellent company

I am very pleased with the service. They kept me informed all the way through, my equipment was repaired and delivered on time. Not to mention the excellent customer service. If anyone needs their equipment repaired, this is the place to send them to.

2025幎2月28日
自発的なレビュヌ
5぀星のうち1の評䟡

Completely misinterpreted my request

Completely misinterpreted my request. Impossible to reply to their email. I simply wanted a couple of (supplied) small backup batteries soldered to a circuit board. Instead they couldn't quote because they tried to convince me there is a fault needing diagnosis and parts required!

2025幎3月4日
自発的なレビュヌ
Electronic Partners ロゎ

Electronic Partners からの回答

Dear Maya,

Thank you for your feedback. Our goal is always to provide accurate quotes rather than risk giving misleading estimates. Since there are various types of batteries and soldering methods, we requested the device be sent in so we could assess it properly and provide an exact quote. Of course, this decision is entirely up to the customer.

Regarding communication, we use a ticket system, chat, and phone support to ensure efficient handling of requests. If you need any further assistance, please don’t hesitate to reach out through one of these channels.

Best regards,
EP Customer Support

5぀星のうち1の評䟡

Paying for no repair - avoid

Quoted widly out because they did not bother to read my quote request propery, leading to wasted time for me and this organisation & personally inccuring £16 cost just to send in my item with no repair done.

Explained this to their customer service system, I offered to meet half way and pay half the costs even though i through believe this is all their fault. They rejected this notion.

If they had read my quote request properly, called or communicated on the matter woudnt of sent it in, but instead paying for a waste of time and no repair.

My advice - Use a local company so postage not required and can quote in person ACCURATELY -- Or competitor of this organisation as not a good service

2025幎3月3日
自発的なレビュヌ
Electronic Partners ロゎ

Electronic Partners からの回答

Dear Ben,

You did not pay for a repair—you paid £8.10 for a professional diagnosis and £7.90 for tracked return shipping after choosing not to proceed with the repair.

We read your request and provided an estimate based on your description, but an estimate is not a final quote. A quote is only given after inspection, as clearly stated in our Terms. Your final quote reflected the actual internal damage, which could not have been assessed externally.

Our process is fully transparent and applies equally to all customers.

Best regards,
EP Customer Support

5぀星のうち5の評䟡

What a find

What a find! Excellent service and repair time. I highly recommend this company as live in a rural environment with no audio/repair services locally. Also good collection/delivery via Royal Mail.

2025幎2月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Charged me over £90 to deal with a


Charged me over £90 to deal with a battery issue, and did even replace the battery. No warranty because of liquid damage. No doubt they have covered themselves in the very small print in their t&c s.

2025幎2月13日
自発的なレビュヌ
Electronic Partners ロゎ

Electronic Partners からの回答

Dear Mark,

Thank you for your review. We’d like to clarify that the issue with your device was not related to the battery but rather liquid damage, which we successfully repaired. The battery was tested and found to be functioning correctly, so a replacement was not necessary.

As with all liquid-damaged devices, we are unable to provide a warranty on the repair, as is standard practice across the industry, including with manufacturers. This is because liquid damage can cause ongoing or latent issues that may appear over time.

We also want to assure you that our terms and conditions are fully transparent and clearly presented, with no hidden or "small print" clauses. This information is readily available on our website and in our FAQ section.

If you have any further questions, please feel free to contact us.

Best regards,
EP Customer Support

5぀星のうち4の評䟡

Lenco turntable

All proficient in completing the repair and very clear in explaining in what and how it is being done.
My only criticism would be the amount of time was taken.
From the time it left my house to it being returned it was a month, which I thought was a bit excessive.
I would use again though

2025幎1月23日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報