I checked on line for a windscreen company and found UK Glass. From the booking on line to the job being completed all went well. After booking I had a phone call to confirm all the details. A day an... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Installer arrived on time. Was very courteous and professional. He completed the job in 1 hour 30 mins and kept me updated at each stage.
Booked the job online Wednesday morning (process was easy), booked in, glass sourced and completed at my home address Friday morning (at a very competitive rate) - Great service! Note: UKCG subcontrac... もっと見る
Thank you so much for making the repair of my vandalised car window possible at such short notice, so we managed to keep our schedule as planned and ferry reservation, too! Can highly recommend! Kind... もっと見る
企業情報
当該企業による記述
Book an appointment with UK Car Glass. We will repair or replace your windscreen at a time and place of your choice. Online windscreen quote and booking
連絡先
207 Regent Street, W1B 3HH, London, 英国
- +443308089357
- info@ukcarglass.co.uk
- ukcarglass.co.uk
4.8
優良
1485件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent all round
Excellent all round; repairman (Joe, from JKR Motorglass) very efficient, polite, and got the job done! Would recommend.
2026年7月1日
It was a small company in spencers wood…
It was a small company in spencers wood near reading. Top company who know what customer service is all about. Fitted me in earlier than planned and worked around my schedule not theirs
2026年7月4日
Service was quick and professional
Service was quick and professional, technician made sure everything was done properly and was very kind.
2026年7月1日
Great price and the guy was really…
Great price and the guy was really friendly. It didn't take long for him to change the windscreen. I would definitely recommend them and I would use them again.
2026年6月29日
Competitive price and quality work as…
Competitive price and quality work as well as excellent experience booking in the 1st place
2026年6月30日
Booking on line took order and…
Booking on line took order and confirmed the window screen replacement for this Tuesday, arranged to travel and take time from work only to get an email today to say can not be done until next week. Terrible service (or lack of service)
2026年6月22日
自発的なレビュー
UK Car Glass からの回答
Hi Stanley,
Thank you for taking the time to leave feedback, and I'm sorry the experience was a frustrating one.
You're right to be annoyed — arranging time off work only to have the date moved is exactly the kind of letdown we want to avoid, and we should have flagged the possibility of a change sooner than we did.
You booked over the weekend, and with our fitting team offline until Monday we couldn't confirm technician availability any earlier.
The team in your area was stretched and the soonest we could fit was the following week, which we let you know as soon as we'd heard back.
When a booking is placed online, the chosen day is shown as a preferred date — our quote pages read "from" — and your order acknowledgement set out that the date stays pending while we run a parts check, confirm stock and assign a local technician, after which we confirm.
I'm sorry it didn't work out on this occasion, and we'd genuinely welcome the chance to help should you need us in future.
Nino
Director, UK Car Glass
Misleading pricing practice
I submitted the details of my vehicle including license plate (from which they can get the VIN) and was given a quote for a replacement windscreen with calibration and home installation. It was a good price compared to competitors and the technician would have been able to repair at home. I accepted the quote and made payment for £889.11, and waited for the confirmation of date and time of installment. 18 hours later I received a call saying that a technician would be able to come out tomorrow to install, however the price quoted was incorrect and in fact it would be £200 more expensive as they got the windscreen part number wrong. Very annoying and potentially misleading pricing practice. I told them to recredit my card and that I would look elsewhere.
2026年6月11日
自発的なレビュー
UK Car Glass からの回答
Hi Ben,
Thank you for taking the time to share your experience, and I'm sorry we let you down here.
You're right — the price you were quoted was incorrect. The error stemmed from a discrepancy between two of our glass suppliers, where one priced your specific windscreen significantly higher than the other, and this wasn't caught before your quote was confirmed.
That's on us, and I completely understand your frustration, especially as you had set aside time and were ready to proceed.
As soon as you asked, we cancelled the booking and initiated a full refund of £889.11 the same morning.
We've since updated our pricing on Tesla windscreens and are reviewing how supplier price differences are handled before quotes go out, so this doesn't happen to another customer.
We're also making it clearer on our website which vehicles with camera-based systems may require a workshop appointment rather than a mobile fitting.
I'm sorry we didn't get the chance to put this right for you, and I wish you all the best with your repair.
Nino
Director, UK Car Glass
I would highly recommend this company
I would highly recommend this company, good customer service, very good technician and one very happy customer
2026年5月11日
自発的なレビュー
Fast efficient service
Fast efficient service. Fitters who knew their job. Good home service.
2026年5月7日
Two chaps turned up to replace…
Two chaps turned up to replace windscreen. Very curtius and informative. Did a great job .no damage to the car which I've had with other company's in the past..great information from the start buy there team.highly recommend uk car glass
2026年5月6日
The guy i dealt with was great he had…
The guy i dealt with was great he had my quote straight away and had my windscreen fixed within 2days quick and reliable and kept me up to date with everything that was going on. I couldn't ask for any better.
2026年5月1日
Efficient replacement of B-Max Rear Window
Some difficulty locating replacement rear offside window for my Ford B-Max at the right price. After slight delay efficient service by office administrators and installer.
2026年4月20日
Great communication
Great communication, easy and speedy service and affordable pricing would 100% recommend!
2026年5月1日
Excellent
Arrived on time, took a little bit longer to replace the rear window on a corsa hatchback but the work was excellent and all the broken glass was retrieved and disposed of. The guy from UK glass was very thorough and I would recommend this company should you need any car windows/windscreens replacing.
2026年4月22日
Fantastic booking experience thanks to…
Fantastic booking experience thanks to Jackie. £240 less than a qoute from a well know company who said could not do it at my house despite accepting a booking.
Technician called 10 minutes before arrival and did a great job. Highly recommend.
2026年4月22日
Good communication
Good communication, arrived well within the dedicated time and carried out a thoroughly professional job in a friendly manner.
2026年4月17日
Extermely helpful trying to source a…
Extermely helpful trying to source a rear window for a Jaguar XJ6 and a great price too.
2026年4月8日
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