UK Car Glass レビュー 

1,485
•
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I checked on line for a windscreen company and found UK Glass. From the booking on line to the job being completed all went well. After booking I had a phone call to confirm all the details. A day an... もっと見る

5つ星のうち5の評価

Installer arrived on time. Was very courteous and professional. He completed the job in 1 hour 30 mins and kept me updated at each stage.

5つ星のうち5の評価

Booked the job online Wednesday morning (process was easy), booked in, glass sourced and completed at my home address Friday morning (at a very competitive rate) - Great service! Note: UKCG subcontrac... もっと見る

5つ星のうち5の評価

Thank you so much for making the repair of my vandalised car window possible at such short notice, so we managed to keep our schedule as planned and ferry reservation, too! Can highly recommend! Kind... もっと見る

企業情報

  1. 自動車ガラス専門店
  2. ・
  3. 自動車修理店

当該企業による記述

Book an appointment with UK Car Glass. We will repair or replace your windscreen at a time and place of your choice. Online windscreen quote and booking


連絡先

4.8

優良

TrustScore 5段階評価の5

1485件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,485)

過去12か月のレビュー数: 87件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Prompt and efficient

Easy to book online. Technician arrived spot on time. Explained what he was doing. Work carried out promptly and efficiently. Courteous and obviously took pride in his work. Helpful staff on the phone with updates.

2025年6月27日
自発的なレビュー
5つ星のうち3の評価

The technician mucked me around. But they were reasonable about it in the end.

The technician they set me up with mucked me around and bs’d me about he’d be late, then later, when it got to 4:30 I got a call to say he’d broken down, much much further than 30 mins from my house, a somewhat dubious claim. This meant that after taking a day off from work to get this sorted, I had to take another day off the following day to drive to the business’s unit over an hour away from my house. This sucked. I wish I’d just paid the extra money and gone with autoglass, they’re much, much more reliable.

Update: UKGC got in contact with me to discuss the situation in an understanding and reasonable fashion and gave me a small but generous (around 20% of the cost of the job) offer of compensation as a gesture of goodwill which was much appreciated. Fair play.

2025年6月18日
自発的なレビュー
UK Car Glass ロゴ

UK Car Glass からの回答

Hi Chris,

I’m sorry to hear about your experience.

Last Thursday, our technician John experienced issues with his van, which meant we had to reschedule some customers.

I’ve requested more information via Trustpilot so that I can locate your booking with us, and check if you were among the ones.

I’m very sorry you took a day off work for the replacement, only for it not to go ahead as planned.

Please email me at nino@ukcarglass.co.uk, and I will look into what compensation we can offer for your booking to make up for the inconvenience.

All the best,
Nino
Director, UKCG

5つ星のうち5の評価

Excellent Service from Technician

Feedback sent to UK Car Glass via WhatsApp

Paul,

Can I just say your techinician is an absolute gentleman and a delight to converse with. Polite, friendly, approachable and understood the situation in full, he is an asset to your company and I sincerely hope you feedback to him. I aso hope that my comments are taken into account when he has his review with his line manager.

Many thanks for having this all sorted in good time.

John

He confirmed his delight on my feedback and said the above would be fed back.

5/5 🌟

2025年6月20日
自発的なレビュー
5つ星のうち5の評価

I got in touch with UK Car Glass via…

I got in touch with UK Car Glass via the website and filled in the details required (it was out of office hours) the following morning I received a text around 8am. The quote was almost £500 cheaper then the big national company. I accepted the quote via the link and made payment. Within 10 minutes my order had gone through and a technician had been assigned to me. Got a call from the technician asked if I was free that afternoon which I was so it worked out great for me. Arrived promptly at 1.45pm and had finished by around 2.20pm. I would highly recommend UK Car Glass. Really impressed with the speed of the service received. My student has a driving test booked for Monday and the examiners will not take a car out on test with the size of cracked I had on my Ford Focus (23 plate) once again thank you.

2025年6月20日
自発的なレビュー
5つ星のうち5の評価

Professionals

Professionals. Order before weekend. Expected on Monday but I was informed that they expecting window on Tuesday, Wednesday. Called me couple of times to inform me with updates. Called me the day. Came and sorted very quick. That what I call professionals. Really pleased with service.
Thank you and thanks for mens sorted my window 👍

2025年6月11日
自発的なレビュー
5つ星のうち5の評価

Great communication

Great communication, easy to contact ,genuine pilkington screen identical to the one that came out of my vehicle. Overall very happy with this company and would recommend 👍

2025年6月2日
5つ星のうち1の評価

Online quotes not to be trusted

The quoted prices displayed on the website are not to be trusted. My very reasonable sounding quote for a Volvo V60 windscreen replacement was swiftly followed up by a text message and subsequent phone call telling me that even though I've already provided car model details, the price would actually be almost 50% more than originally quoted due to factors relating to my car model. No thank you very much!

To quote the FAQs section at the bottom of the very same quote page:

Q: Is there any extra cost?
A: No! That would be unfair; we aim to provide the correct replacement price the first time, as long as the correct attributes have been selected in the process.

I question whether this could constitute a breach of trading standards...

2025年5月17日
自発的なレビュー
UK Car Glass ロゴ

UK Car Glass からの回答

Hi Andrew,

Thank you for sharing your experience of our online quoting service.

I understand how disappointing it must be to receive a lower online price only to discover it doesn’t apply.

Selecting the correct windscreen can be challenging, which is why we always run a parts check using the vehicle’s VIN number to ensure the right screen is quoted.

When you answered “No” to “Does your windscreen have noise reduction (acoustic)?”, our system returned £713.84.

However, the correct windscreen for your Volvo V60 (with acoustic (noise reduction), green tint, heated windscreen, rain sensor, VIN notch and camera) is £1,003.45.

This was confirmed by a parts search based on your VIN number; I will email you the result shortly.

Because there is no acoustic windscreen option with an integrated camera, the follow-up questions relating to those features did not appear once “No” was selected.

We are committed to transparent pricing and always offer you the opportunity to review your selections before finalising your booking.

Our FAQ promises no hidden fees, provided the correct attributes are selected.

Identifying the correct windscreen is a complex process, and obtaining an online price does not automatically constitute a binding quote.

We carry out a VIN look-up on every booking and quote request, giving us 99.9 % accuracy and no guesswork.

If you have any further questions, please don’t hesitate to get in touch.

All the best,
Nino
Director, UKCG

5つ星のうち5の評価

Rear Windscreen to C1

Guys came to fit rear windscreen to daughters Citreon C1. Kept me informed on day when they would arrive and did an amazing job cleaned up. Car looks perfect would highly recommend them.

2025年5月15日
自発的なレビュー
5つ星のうち5の評価

First Class Service

I have had my windscreen replaced by Smartfit windscreens through UK car glass - the service was very good from arrangements made by Jacqui from UK Car Glass through to Martyn from Smartfit Windscreens, the fitting of the windscreen was top class and I would throughly recommend this company.

2025年5月9日
自発的なレビュー

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