UK Segboards レビュー 

1,980
TrustScore 5段階評価の3

2.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Useless as expected. Rubbish hoverboard has never worked properly. Now completely dead 18 months in. Requested and paid £30 for an ‘inspection pack’ two weeks ago and nothing since despite repeated em... もっと見る

5つ星のうち1の評価

DO NOT BUY FROM THIS COMPANY. Company needs to be shut down. I returned a segboard that wasnt even opened as it arrived 3 weeks late after much chasing. Had to pay for the return and then haven't been... もっと見る

5つ星のうち5の評価

Bought Hoverboard for my son’s Solstice. Ordering was easy and personal request was followed accurately and professionally. Delivery was quick and driver was very helpful. Product very sturdy and exac... もっと見る

5つ星のうち5の評価

Initially unsure on how to purchase product and what it fully included. So called and got great advice from the company. Ordered and got prompt delivery of main items and had been advised that final... もっと見る

企業情報

  1. 電子機器店

当該企業による記述

UK Segboards is the UK's #1 Hoverboard / Segboard Retailer which aims to deliver the cheapest hoverboards which are all CE Certified, With Next Day Delivery and Amazing Customer Support to ensure all of our customers are 100% satisfied with their products.


連絡先

2.9

まあまあ

TrustScore 5段階評価の3

1980件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.9

すべてのレビュー

(1,980)

過去12か月のレビュー数: 9

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Good customer service for me…

The experience I had with the company was actually quite good. I hadn’t received anything after the order and so contacted them and it hadn’t processed. They immediately got onto it and ensured delivery for me as it was for my son’s birthday! It arrived on time and my son was very happy. Sadly there are some issues with the hoverboard that I’m attempting to fix but otherwise

2023年11月29日
自発的なレビュー
5つ星のうち5の評価

Highly recommend UK Segboards…The board…

Highly recommend UK Segboards…The board was delivered quickly and the customer service has been excellent. I have a very happy son who’s enjoying his hoverboard. I also purchased a hoverboard from another UK company at the same time and I have had nothing but issues!! It’s therefore made me really appreciate UK Segboards.

2024年4月28日
自発的なレビュー
5つ星のうち5の評価

Segway

Site easy to navigate ,excellent product, value for money, really quick delivery, would definitely recommend

2024年2月9日
自発的なレビュー
5つ星のうち1の評価

Worst company I have ever dealt with

Worst company I have ever dealt with. The board didn’t work. Was sent back for repair and the fair was appalling…cables hanging out etc. refused replacement board and tried to fob me off with a reconditioned board…took them to court to get my money back

2024年4月28日
自発的なレビュー
5つ星のうち1の評価

All in all my experience was poor

All in all my experience was poor. Board was broken on receipt. Returned this. They did replace it but took 2 months to receive the refund of postage. Customer service is dreadful.

2024年2月22日
自発的なレビュー
UK Segboards ロゴ

UK Segboards からの回答

We sincerely apologise for the experience you had as we always aim to give the best service possible.

We are sorry to hear that the item did not work on receipt, they may have been some damage caused during transit.

We are glad we were able to replace your item.

As the UK's No 1 Hoverboard Retailer for the last 8 years we always pride ourselves on our service.

We are always here to help and you can contact us on the customer service helpline on 0333 44 5538 from 10 a.m. to 5 p.m., Monday to Friday or email us on hi@uksegboards.co.uk.

We thank you for your purchase.

5つ星のうち1の評価

Outrageous!!

Outrageous!!! Wish I had never bought the hoverboard from UK SEGBOARDS !!! After only 15 min of using it the hoverboard wouldn’t work anymore !! Thought might be the battery since was the first use ( despite I had charged completely before the 1st use ) and decided to give it another charge. After less than 30 min in charge the hoverboard started beeping and I am not able to turn it off either as the button won’t work … the hoverboard been beeping for the last 48 hours in the garage and is still going on at the moment !! Horrible customer service, I have emailed them this afternoon advising I cannot send it back yet as still beeping and won’t stop at all , I still haven’t received an answer ! Asked for a replacement with a new one and then asked for full refund the only think they could say yesterday was they cannot say anything about it!! Wish I’d never spent £270 on this website!! So stressing and disappointing , thought would be a great present for my son and now he’s left with a brand new “hoverboard” FAULTY in the garage !!!!

2024年4月25日
自発的なレビュー
5つ星のうち1の評価

Worst experience ever

I would never ever ever buy anything from this company. they sold us a faulty hoverboard before xmas. like serval other customers of theirs it broke the very first day. returning it was made a nightmare with UKSegbaords sending us to 4 different drop off points that didnt work eventually we had to pay to send the board back ourselves., then they went quiet for ages and refused to send us a new board, wanting to repair the one they originally sent us (a faulty board, maybe a repair, who knows) finally I told them we were completely done and wanted a REFUND and they refused. we've had to do a chargeback with our bank which they've disputed,. they've had our £350 since DECEMBER and its now APRIL and we still havent got our money back and we havent even got a board. WE SENT IT BACK. They act in bad faith. The boards are faulty. Proceed with extreme caution.

2024年4月20日
自発的なレビュー
5つ星のうち1の評価

Very poor service

The product was faulty and their customer service is really poor. The agents are good but have limited powers, so you have to speak to a manager, who is never available and does not call you back

2024年4月12日
5つ星のうち5の評価

After reviewing these expensive toys…

After reviewing these expensive toys and never ending sales on all the websites, I decided to give uksegboards a call and talk it through before I ordered.
I spoke to Chris who was very helpful and put my mind at ease, he talked through the machine and after sales and I decided to buy based on our conversation. My hoverboard was dispatched the same day.

Regrettably DHL were rubbish in not delivering the hoverboard and getting it lost somewhere. Jack at uk segboards helped to try and get it delivered which it was a few days later
The hover kart arrived with a broken seat, and jack has arranged for a replacement to be sent to me.

This is what I wanted, when things go wrong due to a 3rd party or malfunctioning parts, I wanted to be able to call a company to put it right and so far uksegboards have not let me down, so 5 stars.

The hoverboard is amazing, its a solid, sturdy machine, and the kart is top quality, bucket seats, suspension, chunky front wheel its brilliant. Music from the hoverboards sounds good. My son loves it.

2024年4月4日
自発的なレビュー
UK Segboards ロゴ

UK Segboards からの回答

Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a positive experience with our team, especially with Chris and Jack. We strive to provide excellent customer service, and we're glad to hear that we were able to assist you effectively.

We apologize for the inconvenience caused by the delivery delay and the broken seat on the hover kart. We understand how frustrating this can be and appreciate your patience and understanding in this matter. We're glad to hear that Jack was able to arrange a replacement for you.

Your kind words about our hoverboard and hover kart have made our day! We're delighted to hear that you find our products to be of high quality and that your son is enjoying them. We hope he continues to have a great time with his new toys.

Thank you once again for your kind words and for choosing UK Segboards. We look forward to serving you again in the future.

5つ星のうち1の評価

Haven't revieved

Haven't revieved. Pay extra for delivery

2024年3月28日
UK Segboards ロゴ

UK Segboards からの回答

Hi David, Delivery is something we offer free for mainland UK. sometime our couriers DHL or DPD, deem certain post codes to be more remote and levy an extra charge for delivery hence we have no choice to pass that on. I hope the rest of the service was spot on :-)

5つ星のうち5の評価

It was outstanding and tremendous…

It was outstanding and tremendous performance of the hoverboard we brought . My son was so excited to play music while on the go. Long battery and sound quality was excellent. I will definitely recommend to buy one for kids. Easy to learn.

2024年3月29日
自発的なレビュー
UK Segboards ロゴ

UK Segboards からの回答

Hi Jit, Thank you for your positive review. We appreciate the feedback !!!

5つ星のうち2の評価

Issue with Warranty

Power unit so far is good build on all terrain cart serious issues. They wanted me to pay for poor workmanship for a safety issue.
Not pleased with aftercare warranty issue. Trading Standards should look closely at their business practices

2024年2月17日
自発的なレビュー
5つ星のうち5の評価

I received a broken segboard with a lot…

I received a broken segboard with a lot off damage but after ringing customer service and sending pictures of proof of damage to them they arranged for me to take it to a local Evri shop where I managed to send it back now this sounds like a negative review but the customer service was very good and they sent me a replacement the very next morning so was very happy with the product I had ordered and I had a very happy daughter on her birthday a very good company

2024年1月12日
自発的なレビュー
5つ星のうち1の評価

Avoid this company at all costs

Avoid this company at all costs. I purchased two hoverboards as Christmas presents, the first one was delivered fine, the second one didn’t arrive for 4 weeks, it was lost in the post apparently.

After 4 uses both hoverboards were faulty. They would only operate for 50 metres then one side would work, the wheels would spin when nobody was near the board. Both boards were fixed after identifying problems. One was returned after three weeks but the second board was lost again for 2 months.

Their products are of poor quality and not fit for purpose.

The company doesn’t comply with the consumer rights act.

Please spent your money elsewhere, dealing with this company is farcical.

2024年3月26日
自発的なレビュー

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