Do not order of these people. It took them 11 weeks to deliver a sofa instead of 4 as per their website and once delivered it was the wrong one! They then told me they couldn’t take it and that I had... もっと見る
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Where do I start ? Fantastic service from start to finish? We ordered our 2 seater and 3 seater sofas then decided to buy a foot stool which when we chose it didn't exactly match but was near enough... もっと見る
AVOID! Communication is great until you want a refund. Ordered a bed with parts that did not match and I’ve been ignored whilst they still upload on their social media. Oh and don’t bother cal... もっと見る
Disgraceful company describe the sofas as luxury and they are far from that. They delivered 1 damaged and we made the driver take a pic of when I contacted them they said nothing was reported they are... もっと見る
企業情報
当該企業による記述
Find Your New Sofa At UK Sofa World With Our Sofas, Everyone Can Enjoy great Comfort! Interest Free Credit Available On All Sofa and Furniture. Interest Free Credit. Made to British Standards. Handmade To Order. UK Based Sofa Experts.
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Ordered a £900.02 seater and three…
Ordered a £900.02 seater and three seater sofa on the 7th of March I’ve still not heard absolutely anything I’ve tried to email also tried to call the one mobile number that they have no response absolutely zero nothing I’ve nearly paid for the sofa and now I don’t know what to do can anybody help me with this situation many thanks Aaron
Ordered a sofa from there Facebook…
Ordered a sofa from there Facebook page. It was due to be delivered Saturday 23rd nothing had came.
I messaged no reply or answer from phone calls.
Paid the deposit and first payment as I spread the cost using devidebuy
I contacted devidebuy they told me to contact my bank to claim back the deposit and 1st payment and cancelled the other though them.
They copied sofa world into the email they out together and had no response from sofa world.
Absolutely shocking still haven't received the 1st payment or deposit back and have no sofa.
Avoid at all costs.
Thanks for reading
Avoid avoid avoid!
Avoid avoid avoid!! Worst company ever there not even worth the one star i brought my bed, hasn’t arrived till today no communication!! Taken my money its been over two weeks all they do is lie, !! But i have asked my bank for a chargeback!
Shocking service!!
I ordered a sofa about 4 weeks ago. I don’t mind the wait if it actually turned up when it was supposed to!
I got an email to say it would be delivered between Monday and Thursday this week. I took 4 days off work. It is now saturday and the sofa still has not been delivered. And no message to say why or when it will be delivered.
Customer service is shocking! I have sent email after email and I have had no reply!
Iv paid over £900 and no sign of the sofa.
No number to call and they ignore emails.
Would not recommend to anyone!
Will be reporting to trading standards!
I brought a ottoman bed very sturdy and…
I brought a ottoman bed very sturdy and secure, I didn’t realise the headboard I ordered was smaller in height than the one I wanted, these guys went beyond and kindly sent me the headboard I wanted free of charge, one happy customer I’m very great full. Thank you❤️
Great
Friendly staff, round the clock customer service and helped resolve an issue a had with the delivery service used for the delivery. Quality bed and great price. Fab 👌
don't buy anything UK world sofa
this company must be reported they are rude, oh ordered an 800 pound sofa I got it all broken and now I'm going crazy to get my money back and they take this sofa back ... I ask a favor from all the people who have had problems with them to join and do something it is not right to be fooled like this and give money after making sacrifices to buy something ... help me ... thanks
Chloe bed
Delivery was prompt and the bed arrived as promised. Incredible quality, absolutely over the moon with it.
I bought a bed from them and the…
I bought a bed from them and the quality and material is perfect and amazing and really made me in love with this bed , it has the best design and the material is very soft the best in Uk
100% recommend them
Felina
Don't bother.
This company steals photos and passes the products off as their own. I received a bed that is completely different to the one I purchased. It also arrived marked and missing screws.
Fraud company don’t buy anything
The worst company to deal with, never answer the phone never to emails
Ordered a sofa arrived and was damaged contacted and a guy called Adam advised he would look into this for me haven’t heard a word since that has been 6 weeks ring all the time no answer email no reply this company is a fraud it’s a scammer company! I have contacted the police on this matter for fraud! The sofa was terrible but I want my money back that’s all I care about I have a baby! BEWARE THIS COMPANY IS FRAUD!
omg i read the reviews and was sooo…
omg i read the reviews and was sooo sceptical but wowww ive had my corner sofa 3 weeks now it is bloody beautiful!!! so so comfy and soft and what a bargain for £699😍 so impressed the delivery was so quick too!!!
Don't even deserve 1 star
Don't even deserve 1 star - Tried to cancel my order before they even delivered and they refused - I had to cancel the shipment myself - then tried to only refund 50% which I refused, they then changed this to 20% and tried to take off delivery charge too leaving me with less than half of what I paid ... been emailing back and forth for over 2 weeks - its an absolute joke
I have ordered a sofa on 2nd February…
I have ordered a sofa on 2nd February still haven't received it now there telling me it was delivered to a guy they were going back to pick it up and retrun to me I'm still waiting have try over and over to contact them no response I wouldn't order from here again
Unprofessional & poor customer service
Bought a sofa and was given the wrong piece and have struggled with trying to get this resolved.
Quality of sofa is average but their customer care is appalling and l was spoken to in a very unprofessional manner when l had waited in all afternoon for the item to be delivered only to be told “do you want to pick it up yourself then?”
I’ll never use this company nor do l recommend it, cheap prices granted but disgusting business ethics!!!
Still no sofa.
Still no sofa.
These people are scammers, they do not reply to emails. Do not buy from here it is a fake.
They will take your money then not deliver any goods. There is a mobile number that is permanently switched off so no way of contacting!!
Love my new bed!
Love my new bed! This website is such good value for money, id been looking at beds for months and even with the black Friday/ January sales they were a LOT more than I paid for this. I messaged them a couple of times to ask questions and they responded within a couple of days and everything was nice and easy. Only thing I would improve is it they offered an option to make it up for an extra fee but we got there in the end and I love it! Would 100% use this company again.
Ordered and waited no delivery
Ordered and waited no delivery, tried to contact them and no reply. Nobody answers the phone or replies to emails. Still have no sofa, no refund as I can't even get hold of them for that. Now letting my bank deal with it.
Ordered service was great ,delivery was…
Ordered service was great ,delivery was on time bed is perfect ,all in all fantastic very pleased
I think your excellent at taking customers money but not delivering the products
I think your excellent at taking peoples money but it would help if your customers actually received the item.
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