I had a great experience with the support team at Ultahost, especially with Bruce Taylor. He responded quickly, understood my issue immediately, and helped me fix problems related to backups and s... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Multiple servers and I've had a great overall experience. They have been reliable for me in CH. I would avoid the starter tier for VPS hosting as it's just not powerful enough and the port speeds are... もっと見る
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Alexis Gardner went far and above to solve my issues. Ultahost always has great support and almost every time fix the issues quickly. Great Hosting, excellent pricing and great support. Would... もっと見る
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Unfortunately, my experience with Ultahost was not good at all. The VPS I purchased was completely inaccessible from Iran, and even after providing full network tests, the support team stated that t... もっと見る
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企業情報
当該企業による記述
The goal of the company is to provide effective Web Hosting in affordable price, which allows our customers to place and maintain their projects on the World Wide Web.
連絡先
651 N Broad St, Suite 206, 19709, Middletown, 米国
- ultahost.com
3.7
まあまあ
869件のレビュー
ネガティブなレビューの 98％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Service was great as always
Service was great as always. Hostinger and GoDaddy customer service both suck; neither would help resolve my issues, so I am not with either of them at this point. Thanks to the techs at Ultahost.com. I recommend them 110%.
2025年10月16日
自発的なレビュー
Ultahost からの回答
Hello Thomas,
We’re thrilled to hear that you had another great experience with our team!
It’s wonderful to know our support staff was able to resolve your issues quickly and restore your confidence in reliable hosting service.
Thank you so much for your strong recommendation and trust in Ultahost.
If you ever need further assistance, please don’t hesitate to reach out!
Warm regards,
The Ultahost Team
Russell Hillman was helpful throughout…
Russell Hillman was helpful throughout our long days of conversation and all the time he took his time to assist me in simple and understanding manner. I'm absolutely grateful for Ultahost and team at large.
2025年10月15日
自発的なレビュー
Ultahost からの回答
Dear Customer,
We’re delighted to hear about your positive experience with Russell Hillman and the Ultahost team!
It’s wonderful to know he provided patient and clear assistance throughout your conversations.
We truly appreciate your kind words and your trust in us.
Please don’t hesitate to reach out anytime you need further support!
Warm regards,
The Ultahost Team
Really fast and always solves the…
Really fast and always solves the problems ! Nothing more to say
2025年10月11日
自発的なレビュー
Ultahost からの回答
Hello Antoine,
Thank you for your kind review!
We’re thrilled to know that our team consistently provides fast and effective solutions. Your satisfaction is our top priority.
If you ever encounter any other issues or need further assistance, please don’t hesitate to reach out.
Best regards,
The Ultahost Team
The best customer support you gonna…
The best customer support you gonna find. You guys are amazing. Thanks Coleman
2025年10月12日
自発的なレビュー
Ultahost からの回答
Hello Mark,
Thank you for your wonderful feedback!
We’re delighted to hear that you had such a great experience with our support team and that Coleman was able to assist you effectively.
If you ever need any further help or have more questions, please don’t hesitate to reach out.
Warm regards,
The Ultahost Team
Thank you to the UltaHost
Thank you to the UltaHost team for their fast and professional service. Special thanks to Ryan Brandon and Matheus Pujol for their quick support and excellent customer care!
2025年10月10日
自発的なレビュー
Ultahost からの回答
Hello Rene,
Thank you for your wonderful feedback!
We’re so pleased to hear that Ryan and Matheus provided you with fast, professional, and attentive support.
Your satisfaction is our top priority, and we truly appreciate your kind words.
If you ever need any further assistance, please don’t hesitate to reach out.
Best regards,
The Ultahost Team
Appreciate the quick turnaround from…
Appreciate the quick turnaround from Rufus Rogers. Greatly appreciated!
2025年10月10日
自発的なレビュー
Ultahost からの回答
Hello Andrew ,
Thank you for your feedback!
We’re delighted to hear that Rufus was able to assist you quickly and effectively. We truly appreciate your kind words and trust in our support team.
If you ever need further assistance or run into any other issues, please don’t hesitate to reach out.
Warm regards,
The Ultahost Team
Quick to respond and resolve the issue
2025年10月10日
自発的なレビュー
Ultahost からの回答
Hello Thomas ,
Thank you for your kind words!
We’re glad to hear that our team responded quickly and resolved your issue efficiently. Your satisfaction is very important to us.
If you ever face any other concerns or need further assistance, please don’t hesitate to reach out.
Best regards,
The Ultahost Team
Very great company
Very great company
Good people, good prices, good machines, they helped me out with an issue that wasn't even related to the machines I bought from them! Highly recommended!
2025年10月10日
自発的なレビュー
Ultahost からの回答
Hello Marcus,
Thank you so much for your kind words and recommendation!
We’re delighted to hear that our team could assist you even beyond the products you purchased. Your satisfaction means a lot to us.
If you ever need any further help or have more questions down the road, please don’t hesitate to reach out.
Warm regards,
The Ultahost Team
Responsive Support Team – Highly Recommend!
I am a recent customer of UltaHost, and from the very beginning, I encountered technical issues with my new hosting. Although my plan is not expensive, I was pleasantly surprised by how quickly the technical support team responded to my requests—the speed of their assistance was truly impressive.
I’m very satisfied with my initial experience with the hosting service and with the communication I’ve had with technical support.
Special thanks to Edie Mallin and Matheus Pujol for their help with my most recent support ticket, as well as to Alexis Gardner and Ferdinand C. for assisting me with my previous inquiries.
Best wishes!
2025年9月28日
自発的なレビュー
Ultahost からの回答
Hello Artem,
Thank you for sharing your wonderful feedback!
We’re thrilled to hear that our technical support team including Edie, Matheus, Alexis, and Ferdinand provided you with fast and effective assistance.
It’s great to know your initial experience with UltaHost has been so positive.
If you ever run into any other issues or need further help, please don’t hesitate to reach out.
Warm regards,
The Ultahost Team
I was facing some issue regarding…
I was facing some issue regarding mongodb on server for 2 days and Paul Hill from support fixed it, thanks its working smoothly now
2025年10月10日
自発的なレビュー
Ultahost からの回答
Hello Asma ,
Thank you for sharing your experience!
We’re glad to hear that Paul was able to resolve the MongoDB issue and get your server running smoothly again. Your satisfaction is our priority.
If you face any other issues or need further assistance, please don’t hesitate to reach out .
Best regards,
The Ultahost Team
Ultahost からの回答
Hello Tezza,
Thank you for your kind review! We’re happy to hear that our team responded quickly and resolved all your issues. Your recommendation truly means a lot to us.
If you ever face any other challenges or need assistance in the future, please don’t hesitate to reach out!
Warm regards,
The Ultahost Team
Ultahost からの回答
Hello Aaron,
Thank you for your kind words!
We’re delighted to know you’re happy with our quick response time. Providing fast and reliable support is always our priority.
If you ever need further assistance, please don’t hesitate to reach out
Warm regards,
The Ultahost Team
Professional Support
I really appreciate Ultahost high level of support, especially dear Nelson Varghese who helped me a lot handle multiple requests including some issues regarding IPv6 addresses.
2025年10月8日
自発的なレビュー
Ultahost からの回答
Hello Sajad,
Thank you so much for your kind words and for sharing your experience!
We're delighted to hear that Nelson was able to assist you and resolve your IPv6-related issues promptly. Your satisfaction means a lot to us.
If you ever need further support or have additional requests, please don’t hesitate to reach out!
Warm regards,
The Ultahost Team
Português:
Português:
O atendente Dextor Jason foi simplesmente excepcional! Extremamente educado, paciente e comprometido em resolver o problema. Ele demonstrou calma e profissionalismo até conseguir acessar minha conta e solucionar completamente a questão relacionada à Cloudflare. Foi um atendimento raro, com empatia, competência e confiança. Parabéns pelo excelente suporte!
English:
Dextor Jason was absolutely outstanding! Extremely polite, patient, and truly committed to solving the issue. He remained calm and professional until he managed to access my account and completely resolve the Cloudflare problem. It was a rare experience of genuine, reliable, and human customer support. Congratulations on the excellent service!
2025年10月7日
自発的なレビュー
Ultahost からの回答
Hello Black,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that Dextor Jason provided such outstanding and professional support in resolving your Cloudflare issue.
Your satisfaction and trust mean a lot to us.
If you ever encounter any other issues or need assistance in the future, please don’t hesitate to reach out!
Warm regards,
The Ultahost Team
Very good company with a great team
2025年10月7日
自発的なレビュー
Ultahost からの回答
Hello Ndugutse,
Thank you for your kind words!
We’re delighted to know you’re happy with our company and team.
Your satisfaction means a lot to us.
If you ever need further assistance or have any questions,
please don’t hesitate to reach out
Best regards,
The Ultahost Team
Rufus Rogers is literally the best guy…
Rufus Rogers is literally the best guy he helped me a lot of times, it was fast , efficient and he explained all the things that i couldn't do to understand what he did and how he did it. I would recommend him 10/10.
2025年10月7日
自発的なレビュー
Ultahost からの回答
Hello Catalin,
Thank you so much for your kind words and wonderful feedback!
We’re delighted to hear that Rufus was able to assist you efficiently and provide clear explanations throughout the process. It’s great to know you had such a positive experience.
If you ever need any further help or have additional questions, please don’t hesitate to reach out.
Best regards,
The Ultahost Team
Amazing Job by Gary Clarke
They guy Gary Clarke has been amazing, i love how professionally he has handled my problem and fix it in no time, thanks
2025年10月5日
自発的なレビュー
Ultahost からの回答
Hello Hala Pay,
Thank you for your kind words!
We’re delighted to hear that Gary was able to assist you promptly and professionally.
It’s always our goal to provide quick, reliable support and ensure everything runs smoothly for you.
If you ever need further assistance, please don’t hesitate to reach out
Warm regards,
The Ultahost Team
Unclear policies, robotic support, and contradictory answers
I completely agree with many other reviewers here — my experience was almost identical.
I ordered a VPS Basic plan and was generally satisfied with performance — good speed, decent network, no technical issues at all.
But the real problem began when I contacted support to add a simple reverse DNS (PTR) record.
Their official documentation says that PTR records can be set by contacting support, yet the support team refused, mixing it up with the port 25 restriction.
They kept repeating that PTR is “not available on plans where port 25 is blocked”, even though I clearly explained (twice) that I don’t need email or port 25, and that I only needed PTR for authentication between my servers.
Each reply I received looked like a copy-paste message — nobody actually read my request.
The responses were inconsistent with their own anti-spam policy and FAQ, which say nothing about PTR being limited.
Finally, I decided to cancel the service and request a refund, which was processed quickly — but only because I insisted.
It’s disappointing that such a simple request turned into a frustrating loop of robotic answers and contradictions.
2025年10月3日
自発的なレビュー
Ultahost からの回答
Hello Rafal
Kindly note we do not add PTR without meeting the requirement for add port 25 as stated on our website: https://ultahost.com/vps-hosting
We clearly stated this in the ticket responses. An upgrade to any VDS plan or a one - time payment of $117 on any VPS plan will qualify you for this.
We regret any inconveniences this may have caused as the team tried their best to relay this message.
Kind Regards
Ultahost Support Team
Ultahost からの回答
Hi Raj
We’re glad to hear your SSL was installed quickly and smoothly!
It’s great to know our team could anticipate your needs and get everything handled proactively.
If you ever need further assistance or run into any issues, please don’t hesitate to reach out
Best regards,
The Ultahost Team
issues running n8n, but professional support!
first had some issues with the setup of n8n, but the L2 support was very helpful and fast!
thanks to Samuel Hall especially!
2025年10月4日
自発的なレビュー
Ultahost からの回答
Hello Marc,
Thank you for your feedback!
We’re glad to hear that our Level 2 Support team was able to quickly assist you with the n8n setup and get everything running smoothly.
If you ever run into any other issues or need further help, please don’t hesitate to reach out
Best regards,
The UltaHost Team
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