I went in to return my Merrells that were taking in water under warranty. Kim was a great help and made getting the shoes refunded a quick and easy process. It gives you trust buying from this store... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lewis was amazing helping me make a decision on the right kitchen unit and camping stove for our weekend trips in the campervan. He made units up to check dimensions and answered numerous questions re... もっと見る
企業が回答しました
I went over to this store this morning for a good pair of walking boots. I was surprised and disappointed to find that the lovely shop I had visited 2 weeks was now an Outlet store. Although the staf... もっと見る
企業が回答しました
Saw a offer on line went into the store could not see it asked asked young assistant she said the offer was still on asked which one of the chairs I wanted then took them to the tills very helpful.
企業が回答しました
企業情報
Ultimate Outdoors - Northampton について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
連絡先
21 Fairground Way, Riverside Business Park, NN3 9HU, Northampton, 英国
- 01604 214842
4.9
優良
1456件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ultimate Outdoors - Northampton からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Ultimate Outdoors Customer Care Team
Good service
Thank you for patient and efficient service from Dan. Good range of shoes on display also.
2025年3月22日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Ultimate Outdoors Customer Care Team
My preferred outlet
Ultimate Outdoors is my preferred outlet for all my outdoor gear. Great products at various price points, competitively priced and the staff are knowledgeable and friendly. A special shoutout to Leah P. who was incredibly helpful.
2025年4月17日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Ultimate Outdoors Customer Care Team
Amazing experience at Northampton…
Amazing experience at Northampton riverside store,
Knowledgeable and helpful staff couldn’t do enough for me,
A very pleasant experience.
Julie,teri,Kim & Leah d thank you all
2025年4月14日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Ultimate Outdoors Customer Care Team
New shoes
Had fantastic service from Dan who helped and gave me advice when trying to decide what walking shoes to buy.
Good selection of shoes across all price ranges.
2025年4月12日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Ultimate Outdoors Customer Care Team
Fairly priced, helpful staff
Very helpful and down to earth staff on the shop floor, helped me find what i was looking for, very knowledgeable of products. Had a fitting room where i could try the item on. Price was fair and level with or better than sports direct for the Wetsuit i purchased. Also carry some really good brands such as craghoppers. Was served by Libby, who was very helpful and friendly also
2025年4月10日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Ultimate Outdoors Customer Care Team
No hard sell but great customer service from Lewis.
Initially visited to get my daughters rucksack for her DofE expedition. Lewis helped select the right rucksack for her size and shape, he was very respectful of her personal space when making adjustments and adding weights. He was so helpful and polite that we went on to purchase nearly all the kit needed and will be back nearer the time to purchase the rest.
2025年4月9日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Ultimate Outdoors Customer Care Team
Great service
I was completely overwhelmed by the amount of choice and was close to walking out empty-handed. Thankfully, Lewis stepped in at just the right time to offer help. Staff was friendly, patient, and really knew his stuff. Great service thank you.
2025年4月10日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Ultimate Outdoors Customer Care Team
Leah.p was absolutely brilliant really…
Leah.p was absolutely brilliant really nice and helped us a lot sorting out dofe equipment thank you very much your much appreciated
2025年4月10日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Ultimate Outdoors Customer Care Team
Excellent sales advice from Lewis-no…
Excellent sales advice from Lewis-no heavy upselling just good, helpful advice
2025年4月9日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Ultimate Outdoors Customer Care Team
Ultimate Outdoors - Northampton からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Ultimate Outdoors Customer Care Team
Leah did an excellent job in helping me…
Leah did an excellent job in helping me choose my walking boots. She was very kind and polite—thank you so much!
2025年4月8日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Ultimate Outdoors Customer Care Team
Ultimate Outdoors - Northampton からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Ultimate Outdoors Customer Care Team
“Ryan A” was amazing helped with…
“Ryan A” was amazing helped with everything I needed, with Service like this I’ll definitely go back to shop again
2025年4月7日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Ultimate Outdoors Customer Care Team
Great selection of items Great Staff
Great selection of items, found a rucksack in sale.
Ryan A very friendly and helpful when paying for items. He also advised on other items on offer.
2025年3月29日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Ultimate Outdoors Customer Care Team
Ultimate Outdoors - Northampton からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Ultimate Outdoors Customer Care Team
Went for a new pair of walking boots
Went for a new pair of walking boots, I was served by Dan who was both very helpful and knowledgeable about which boot would suit my style of walking, highly recommended.
2025年4月5日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Ultimate Outdoors Customer Care Team
Brilliant customer service
Ryan A was so helpful at Ultimate Outdoors Northampton. A great shopping experience, amazing customer service.
2025年4月2日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Ultimate Outdoors Customer Care Team
Superb costumer service
Superb costumer services from Sam and Christine.
Sam is very friendly, knowledgeable, and helpful
Thank you
2025年4月4日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Ultimate Outdoors Customer Care Team
I recently shopped at the Northampton…
I recently shopped at the Northampton store for walking boots. I was served by Ryan A. He was very helpful, patient and courteous. He also found me the best price for the boots I purchased. I was very impressed. Well done Ryan. Thank you.
2025年3月27日
自発的なレビュー
Ultimate Outdoors - Northampton からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Ultimate Outdoors Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。