UltraVPN レビュー 

771
TrustScore 5段階評価の2.5

2.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

UltraVPN habe ich meist problemlos nutzen können. Der Preis für die Nutzung war angemessen. Es drohte die Erhöhung auf den "Normalpreis" - der mir nun nicht mehr angemessen erschien. Auf die Anfrage... もっと見る

5つ星のうち1の評価

pisalem do Was pare razy... Posiadam odnowiana, roczna subskrybcje programu. Nie moge go uruchomic ani na tablecie ani na Note9. Moze cos w koncu z tym zrobicie! W sumie to i tak nie spodziewam si... もっと見る

5つ星のうち5の評価

Great forthcoming customer service. I subscribed to Ultra VPN, but unfortunately while testing noticed that some cities I needed are not included yet. Cancelled the subscription, trusting on the 30-da... もっと見る

5つ星のうち1の評価

Absolutely no support can never speak to a support tech just email work around 3 times told them iOS iphone keep getting do this on your computer, bon had to constantly reloaded worked great when loa... もっと見る

企業情報

  1. VPN サービス
  2. インターネット サービス プロバイダ

UltraVPN について

当該企業による記述

About Us:

UltraVPN offers the best synthesis of benefits, value, and cost. Our service helps millions of global online users who want privacy protection and access to IP-restricted content by offering fast and dependable service for their desktop, laptop, and/or mobile devices. Unlike VPN services that rely on virtual servers, we ensure optimal performance by using 830+bare metal servers in 125 locations worldwide.

Additional Features:

  • Up to 5 unique users with up to 5 device connections each.
  • Available for Windows, Mac, iOS, Android, Linux, Smart TV, Routers, and Chrome.
  • 830+ bare metal servers in 125 locations.
  • 24/7 live chat and email support from our Customer Service team.
  • ULTRAVPN Premium uses Hydra, a proprietary protocol awarded for reliability and speed, but users can connect to other protocols like OpenVPN and IPSec, too.
  • SmartVPN allows users to select apps and domains to bypass the VPN.

Dark Web Scan

Dark Web Scan keeps user information safe even across the dark web by searching, tracking, and notifying users of anything that could compromise their security.

PassWatch Password Manager

PassWatch safely stores user log-ins and account information while automatically generating new and secure passwords to protect data and prevent unwanted access from hackers and identity thieves.

30-day Money Back Guarantee:

Your satisfaction is our top priority. If you decide during the first 30 days, that our service is not the product for you, we'll refund your subscription fees in full.

About UltraVPN:

UltraVPN blocks third-party tracking to give you unrestricted access to sites like Facebook, Snapchat, YouTube, Skype, and any site or service that may be censored or blocked according to geolocation or online activity. With unlimited bandwidth, you can access all your favorite content — like games, live sports, and streaming sites from any device, anywhere—at blazing-fast speeds. Stream and download your favorite movies and shows worldwide on Netflix, YouTube, Prime, Disney+, and more.



連絡先

2.7

期待以下

TrustScore 5段階評価の2.5

771件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 60%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.7

すべてのレビュー

(771)

過去12か月のレビュー数: 7

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Traurig, Service anscheinend Katastrophal

Der Hammer, hatte eben gemerkt das meine Kreditkarte noch immer von UltraVPN belastet wird... Ich habe denen im Februar 2020 eine Kündigung geschickt und ganz klar gesagt das ich Kündigen will... Habe jetzt nochmal dem Support geschrieben. Entweder Geld zurück, da Kündigung ja definitiv raus war, sonst eben Anwalt...

2021年1月1日
自発的なレビュー
5つ星のうち2の評価

If you are using this only on a desktop…

If you are using this only on a desktop it works great but don't plan on relying on the vpn to connect to any servers if you use any other type of streaming device. It seems to get stuck trying to connect and I can only seem to this to work with android if I uninstall and then reinstall each time I want to use it. I recommend everyone to look elsewhere for a reliable VPN

2020年12月30日
5つ星のうち1の評価

It's a SCAM.

It's a SCAM.
Signed up to use with fire stick but couldn't log in.
Contacted them and they said fire stick wasn't supported (what's it doing on the app store then??)
They agreed to cancel and refund "I will get an email in a few days to confirm" - That email never came.
Called them to sort it out and they claim they can't find my account to process the refund - Despite me being able to log in to the account no problem.
On my 6th call to them now and each one so far has been interrupted by them putting me on mute or hold without warning and leaving it there or simply hanging up abruptly. Don't give them your money, you won't get anything for it and the money back guarantee is laughable!

**UPDATE** - They've emailed me to say i have somehow got in touch with the wrong company (i haven't) but then advised me to follow a link to someone else to process my refund request. Here's the kicker - the link takes me straight back to the same place i sent my first request! These guys really don't have a clue what they're doing.

2020年12月28日
自発的なレビュー
5つ星のうち2の評価

Useless software

This doesn't work for me. I travel a lot and work from my laptop so I need to be recognised as being in my home country. However, most of the regular sites that I visit whilst outside of my home country do not recognise me as virtually connected to my home country.

Whilst UltraVPN have tried to be helpful with advice on how to overcome this and I have given them the information requested with examples of my issues, they keep asking me the same questions. For me it is evident that UtraVPN does not work and is a waste of time and money. I have wasted three days now trying to get this useless piece of software to work. It clearly does not do what it says on the box!

2020年12月27日
自発的なレビュー
5つ星のうち1の評価

Rubbish, usless support.

it worked fine for 15 weeks then failed and a week later after contacting multiple people no fix. Service? it is total crap. I would not use it again if it were free. They are crooks. It wont connect and password reset does not work either. Their people did not even know I had an account. Two different service areas. mine is Legacy? incompetant usless people.

2020年12月27日
自発的なレビュー
5つ星のうち1の評価

Suspicious billing system!

It is not suitable for me. Ask for refund as stated it is 30days money back guarantee but try to call the number that the CS gave me and it should be their billing department but number is not available! Very frustrating!

2020年12月24日
自発的なレビュー
5つ星のうち5の評価

Very simple to use and easy interface

Very simple to use and easy interface. I like it better than the prior one i had for that reason and also the other would disconnect me a little to often. This one when set with the Firewall option everything just stops if it gets disconnected and then starts again once it autoconnects. I also use it on my Mobile Android and works fine except you have to logout once done since it takes way to long to launch it again after closing it. Other than that i am very pleased i switched to this one. Also like many other utilities when installing I had to right click and Run as Admin even though I am admin of machine.
The server selections for countries is very wide and easy to switch from one to another.
The connection speeds have been excellent. If playing a game while connected on this VPN my Ping is not that bad. I normally have a 50 Ping and with this VPN it will go to 100 but I experience no lag in FPS games.
I would most definitely recommend this application/utility.

2020年12月24日
5つ星のうち1の評価

Suspicious billing system.

I first started trying to cancel my subscription a week ago which their email support claims wouldn't be possible via Email.
I ordered one month but I just today got an email about another payed month.
They also provided me a non registered number which I couldn't call.

Not transparent for the user at all.

2020年12月24日
自発的なレビュー

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