Bought a YMC sweatshirt thatâs already on heavy rotation. As someone who runs a Smithers of Stamford London design studio in shoreditch specialising in neon signs and retro and vintage furniture, I ca... ãã£ãšèŠã
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Returns and exchanges at your own expense and incredibly difficult. Their website for returns is so buggy had to email them. Sizing guide is way off, mens football shirts run extremely small so or... ãã£ãšèŠã
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I ordered a womenâs England rugby short sleeve t-shirt and a zip up hooded wind breaker in my usually normal size 12 and both fitted perfectly and exceptional quality. I placed the order with the regu... ãã£ãšèŠã
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Waited 30 years and finally treated myself to the infamous Maine Road drill top. Arrived when stated. Quality product. So comfortable. I've had several remarks about it whilst wearing it out. Love Umb... ãã£ãšèŠã
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4.2
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You are the best ððâ€ïž
2025幎12æ5æ¥
Shorts are a great fit
Shorts are a great fit. Shame you gave me a pair where the badge is upside down.
2026幎1æ11æ¥
Great product with speedy delivery goodâŠ
Great product with speedy delivery good experience all round
2025幎12æ6æ¥
Excellent service and quality
2025幎12æ1æ¥
Very Unprofessional
Hi, I need urgent help with order 13829.
No delivery updates for a month and no response to my emails.
The DHL tracking is stuck.
Please get back to me as soon as possible.
2026幎1æ21æ¥
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Umbro UK ããã®åç
Thanks for your positive review Mick. We're pleased to hear your comments and look forward to seeing you again on your next Umbro purchase.
Kind regards,
Umbro Customer Services
Excellent product
Excellent product. I am extremely happy with my purchase in terms of quality and value for money.
2025幎11æ9æ¥
Umbro UK ããã®åç
We're happy to hear that you are extremely satisfied with the quality and value of your purchase. Thank you for sharing your positive experience with us!
Wouldn't use again cost to much toâŠ
Wouldn't use again cost to much to return or why not free returns like other brands
2025幎11æ3æ¥
Umbro UK ããã®åç
Thanks for taking the time to leave your review. We are sorry to hear that you were not satisfied by the returns process. We recommend leaving feedback regarding costs with the shipping company you used to return your item.
Umbro Customer Service
Really great
2025幎11æ2æ¥
Umbro UK ããã®åç
Hi Mark, thanks for leaving us with a five-star review. We're glad that you've had a good experience with us.
Umbro Customer Service
Happy New Bear
Brilliant , very easy to navigate through to purchasing , great wee pressy for new arrival Ally
2025幎10æ30æ¥
Umbro UK ããã®åç
Hi Kevan, we're happy to hear that you found it easy to purchase a gift for Ally. Thank you for your positive feedback; we appreciate you taking the time to share.
Umbro Customer Service
Purchased kids football kit and 2âŠ
Purchased kids football kit and 2 footballs.
Fast delivery and good quality
2025幎12æ14æ¥
Umbro UK ããã®åç
Hi Gary, we're happy to hear that you received your order quickly and that you are pleased with the quality of the football kit and footballs. Thanks for your feedback.
Umbro Customer Service
I love my Umbro top.
I love my Umbro top.
Itâs comfy and warm. Iâll use it for my football training.
2025幎12æ11æ¥
Umbro UK ããã®åç
Hi Greg, we're happy to hear that you find your Umbro top comfy and warm. We appreciate your feedback and hope it enhances your football training.
Umbro Customer Service
Did not receive my order and evri wereâŠ
Did not receive my order and evri were useless
2025幎10æ25æ¥
Umbro UK ããã®åç
Hi, thanks for leaving your feedback. I'm sorry that you did not receive your order. If you are still waiting for an item to arrive, please get in contact with our customer service team at webmail@gldgroup.com and we will be happy to help.
Umbro Customer Service
Umbro UK ããã®åç
Thanks for taking the time to leave a five-star review. We're glad that you've had a good experience with us and we hope to see you back in future.
Umbro Customer Service
Excellent service and highlyâŠ
Excellent service and highly recommended. Top quality service as always. Thank you
2025幎5æ25æ¥
Umbro UK ããã®åç
We really appreciate your kind words and are so pleased you were happy with your Umbro experience. It means a lot to us that you recommend us!
Kind regards,
Umbro Customer Service
Size guide way off and returns impossible
Returns and exchanges at your own expense and incredibly difficult. Their website for returns is so buggy had to email them.
Sizing guide is way off, mens football shirts run extremely small so order maybe 2 sizes larger than normal. (Sizing guide said 38-40" chest (M) , what arrived was around 34, more like an XS! Just update your sizing guide!)
2025幎12æ17æ¥
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Umbro UK ããã®åç
We appreciate your feedback and time. We're sorry the return process was difficult and the sizing was inaccurate. We'll investigate the website's return issues and update the sizing guide to reflect accurate measurements.
Umbro Customer Service
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