Ranjan the agent who served me today was most helpful. His suggestion as to the best action to take since I wouldn't make it for my scheduled train was most helpful. He was v thorough and made sur... ãã£ãšèŠã
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Ranjan the agent who served me today was most helpful. His suggestion as to the best action to take since I wouldn't make it for my scheduled train was most helpful. He was v thorough and made sur... ãã£ãšèŠã
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I had approached Umrahme for enquires about different Umrah packages. The support agent was very cordial and helpful. He suggested a lot of options that would be suitable for me, very patiently and c... ãã£ãšèŠã
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Still I have to make seat booking but overall the website interface is great and easy to use. I have seen some reviews on random seat allocation especially when you are with family and kids. This is m... ãã£ãšèŠã
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It was a great experience to book harmain train for my Makkah to madinah travel. I was booking first time so I was afraid in beginning but booking process was smooth and ticket price offered was 16 SA... ãã£ãšèŠã
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Umrahme is a digital platform belonging to the Traveazy Group, which specializes in providing personalized Umrah pilgrimage packages. Established in 2017 and headquartered in Dubai, our mission is to make your Umrah journey accessible, affordable, and transformative for pilgrims across the globe. We also offer an extended service to those who want to go beyond Umrah and explore the country. It's not just about booking a trip - it's about promising an unforgettable experience. Our core belief - "Let Us Take You There!" - is not just an offer, but a commitment to make every moment of your journey unforgettable.
Unit No 1503, Swiss Tower, Cluster Y, JLT, 938533, Dubai, ã¢ã©ãéŠé·åœé£éŠ
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experiance was great, service and customer care all are very excellent.
Terrible experience with Umrahme, especially their refund handling and customer service.
I have been chasing a refund for almost a month, and the responses have been completely inconsistent and unreliable. First I was told 3 to 4 days, then 5 to 7 days, then 7 to 10 days. Now I am being told it could take months, with no clear explanation or accountability.
They claim the refund was âprocessedâ on March 25, but cannot provide any proof, transaction reference, or even basic details like the method used. When asked for evidence, they simply say there is none and that I should wait for the bank. This is unacceptable for any financial transaction.
Customer support is extremely frustrating, repetitive scripted replies, no ownership, chats being closed prematurely, and zero transparency. The explanations keep changing from holidays to delays to even a âwar situation,â none of which justify the lack of clarity or documentation.
At this point, it genuinely feels like you are being strung along rather than helped.
Very disappointing. If you value your time, money, and peace of mind, think twice before using this service.

Umrahme ããã®åç

Umrahme ããã®åç
Fares are cheap compare to other sites n great customer support

Umrahme ããã®åç
It was quick and simple many payment options

Umrahme ããã®åç
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Online communication made my life updated and smooth

Umrahme ããã®åç
Good experience. Customer service prompt. Unfortunately they canât offer seat selection yet, this would make it 5 stars

Umrahme ããã®åç

Umrahme ããã®åç
Experience was superb

Umrahme ããã®åç
خد٠ة را؊عة ÙØ³ÙÙÙØ© إستخداÙ

Umrahme ããã®åç
I had a very disappointing experience with Umrahme regarding Haramain train ticket bookings.
When booking train tickets through Umrahme for families travelling together, they separate family members into completely different carriages and seats. This is absolutely ridiculous, especially when families are travelling together for Umrah and naturally want to sit together.
When I raised this issue with their support team, they claimed this was the policy of the Haramain train service. However, this explanation is simply not true. If you book directly through the Haramain train app or website, you can clearly select your seats and ensure your family sits together.
It is extremely frustrating to be given misleading information instead of a proper solution. Separating families across different carriages without even giving the option to choose seats is poor service and creates unnecessary stress for travellers.
I strongly recommend booking Haramain train tickets directly through the official app instead of using Umrahme if you want control over your seating and to ensure your family can travel together.

Umrahme ããã®åç

Umrahme ããã®åç
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