Uncertn レビュー 

Uncertn からの回答

2025年4月8日

Hi Elle,

Thank you for taking the time to share your feedback — we're really sorry to hear about your experience. This isn’t the level of service we strive to provide.

We’ve looked into your order and can confirm it was partially fulfilled — the remaining two items have already shipped and are on their way. A shipping update was sent to your email, and we’ll follow up with an updated tracking link so you can easily check the status.

We also see you've been in touch with our support team, and we’ll make sure to stay on top of this until everything is fully resolved. We truly appreciate your patience and the chance to make things right.

Thank you and have a wonderful day!

Uncertn からの回答

2025年4月2日

Hi Aurora,

Thank you for your feedback—we truly appreciate you sharing your experience!

We see that our support team has been in contact with you to work toward a resolution. We sincerely apologize for the delay and any frustration it has caused.

Thank you and have a wonderful day!

Uncertn からの回答

2025年3月6日

Hi Mark,

Thank you for your feedback! We're glad you’re happy with the quality.

It’s possible your order was split into two shipments. Please contact our support team at support@uncertn.com so we can look into this and ensure you receive all your items.

Thank you and have a wonderful day!

Uncertn からの回答

2025年3月4日

Hi Davy,

We appreciate your feedback! Some orders may be split into two separate shipments, as we have two fulfillment teams handling different items.

Please reach out to our support team at support@uncertn.com so we can look into this for you. We’re happy to help and ensure you receive the rest of your order as soon as possible!

Thank you and have a wonderful day!

Uncertn からの回答

2025年3月4日

Hi Ethan,

We appreciate your feedback and sincerely apologize that the zipper didn’t meet your expectations. Quality is extremely important to us, and while our zippers are designed to be high quality, we understand your concerns.

We’ll be sure to share your comments with our product team for review. We appreciate your support!

Thank you and have a wonderful day!

Uncertn からの回答

2025年3月3日

Hi Rasmus,

Thank you for your feedback! We see that you’re already in contact with our support team, and we’re actively working on resolving this as soon as possible.

This isn’t the experience we strive for, and we truly appreciate your patience.

Thank you and have a wonderful day!

Uncertn からの回答

2025年2月22日

Hi,

Thank you for sharing your feedback. We’re committed to processing orders as quickly as possible and we'd like to take a look into your order status.

Please send an email to our support team at support@uncertn.com so we can investigate this further.

Thank you and have a wonderful day!

Uncertn からの回答

2025年2月19日

Hi Marek,

Thank you for your feedback! We appreciate you sharing your experience.

Depending on the items in your order, our fulfillment process may involve separate teams, which can result in orders being shipped in separate packages.

We truly appreciate your support and thank you for being a valued customer.

Thank you and have a wonderful day!

Uncertn からの回答

2025年2月5日

Hi Navraj,

Thanks for your feedback! We appreciate your thoughts on the fit of our shorts.

We've passed your comments to our product team as we continuously work to improve.

Please reach out if you have any further comments or concerns. Thank you and have a wonderful day!

Uncertn からの回答

2025年2月1日

Hi Evan,

We appreciate your feedback and sincerely apologize for the delay. Due to a high volume of orders, our processing time is currently longer than usual. This isn’t our typical shipping timeframe, and we’re actively working to get orders out as quickly as possible.

For further assistance with your order, please contact our Support Team at support@uncertn.com

Thank you and have a wonderful day!