Undersunnie レビュー 

This company clearly has no clue how to make it right for a customer. I ordered a book for my dad for Christmas far in advance so I would have it on Christmas. The book came in printed backwards and upside down. The wording that should have been on the front was printed on the back and to top it off it was printed upside down as well.

I reached out and asked if they could send me a new one with faster shipping because I still had almost a week. I would send back the one that was wrong but I am not also
Paying for
Shopping when this should be on them

The replies stating they do not offer shipping labels to send back and that when item was received they will give me a refund.

Wow just wow, I am truly disappointed and this company is not worth the money

Ordered then tried to cancel- it is now a month later and till have not received agent calendar. Christmas is in 4 days.

Ordered and immediately asked to cancel. No response. 3 days later they "shipped" the item. Received a tracking number with item showing as "delivered" and received nothing. Company fails to acknowledge this or even respond to the fact I asked to cancel this and they "sent" it anyways. Pure scam. Stay far away from this website.

I hesitate to give this company even one star, and I wish I read the reviews earlier. I’ve sent undersunnie 3 emails to return my product before it ships in attempt to avoid shipping costs in returning them, bc (surprise!) they will not arrive by Christmas, and the customer is liable for shipping costs in returning items once they’ve shipped.
I just received an email this morning telling me my items have shipped, thusly my emails were ignored.
Thank you, undersunnie, for adding a cherry on top of an already stressful holiday season for myself and countless others. Happy Holidays.

These were gift items for the holidays but most of the boxes are damaged and im unable to give them as gifts unless I repackage them.

I ordered the Christmas Advent Calendar on October 31, thought I would receive it at least by Dec.1.
I emailed the company twice in November asking about my order. Nov. 30, I reported them to PayPal and sent another email notification to Undersunnie that I wanted to cancel my order and receive a refund. Dec. 1, I received an email stating my order had shipped. Too late to relieve for Dec 1 and the start of advent calendar. Finally received on Dec 15 halfway through the month. Not satisfied with this company or the way they handle correspondence.

Today is December 16th....this is an advent caldar...I still have not received this and to be honest it

I had no problem in ordering from you but I have not received my order and I am going to report you to Facebook as a fraud company. I have no response from you to rectify this matter

I ordered Wednesday & have never received an email providing tracking info. I emailed them Thursday requesting order tracking info, which has still not been provided. They sent a link for tracking, but my order # doesn’t work. There’s no way to contact them other than email. This is really feeling like a scam.

Don't use this company if you weren't or need the item in under 3 months email customer support can take 14 days to get a computer reply and when you get a person the tracking thay give don't work

i wrote a review 2 days ago complaining that i thought you were a fraud. well, today i finally got my packages.
i should have waited 2 days. glad you are not a fraud.
i thought the same thing of Temu when i first ordered from them. sorry about the mistake. can't wait for the
kids to try them out. they were the bling/bling for the hair. packed nicely and neat. i will order from you again.

Ordered a mom to son wallet and still don’t have it. No way of tracking and their contact number is for a medical supply company. I’m afraid I’ve been scammed. 😦

Received order in good time. Box is squished. Would like to know how to order more gems. Am sure the gems that came with it will be used up quickly

I received an e-mail on 11/12/2024 saying my order is on the way. But I have yet to receive it as of 12/03/2024 and have not received any updates since. Order - Sunnie-95531. Tracking #: WCX90120034393024

never received Blinger Gem Stapler x 2

I ordered two of the hair gem makers for my granddaughters for Christmas. I don't know enough about the item to write a review on how they work BUT the boxes were pretty much mangled when I received them so my fingers are crossed that they work

I love all my purchases, they are Christmas presents and I know my family will be very happy!

They should offer what is pictured. We were so excited to open our packaged order but immediately was completely disappointed! The image is not a knit in the glove it's a latex overlay that looks like crap! To add, the gloves are over sized much like the cloth work gloves you would pick up at Walmart. We unfortunately got 5 Pair at $10 each. Please do not waste your hard earned money on this company!

Ordered a package over 2 weeks ago, have not heard if it has shipped or been given a tracking link. Emailed the company has been a week and still have not heard from them at all.