Unicoeye レビュー 1,661

These people swear that they sent me my merchandise and I never received it and then I’m asking them where they sent it to and they still won’t answer my question. They are very unprofessional- I know that they’re merchandise is insured they should be trying to help me. They won’t even answer the question where they sent it to. They just keep telling me it was delivered and I was there the day. They said it was delivered, and it never came. So basically, they ripped me off. Be careful with these people.

Unfortunately I placed an order on 8/9/24 before reading all of these reviews. I contacted them in Sept and was also told "pre-sale items take longer". I understand that however, the website stated 10-20 business days. It is now 10/19 and it has clearly been a lot longer. I have emailed them for a refund and called their contact # which I can only leave a message with. This site is a total scam and I just want my $ back.

I love the exotic colors, the blends and look of the contacts.....and they arrived pretty quickly.....great company!
Highly recommend

I have been waiting over 30 days for my order. I haven't even received any tracking information! I contacted customer service and they said that pre- sale items were supposed to ship on Sept. 18th. Well today is the 25th and I still don't have any tracking information. I actually made the mistake of placing 2 orders so I asked to be refunded for one of them since I had to wait so long to get them. They promised a refund for one order but I haven't gotten my refund in addition to not showing any signs of actually sending me my other order. These are prescription lens so I am very upset about this as I need my lens to actually SEE!

I have been waiting about a month.And I still have not gotten my contacts.Do not order from them!

This company is great for eye contacts! The quality is very good and didn't bother my eyes at all. At first I got a notification that my order could not be delivered even though it showed me it was already in town. I emailed them and Eva got back very quick! She was interested in what the issue was and willing to help right away:)

The customer service dept is great! I had an inexpensive order that I placed. It slipped my mind and realized almost 3 months later that I never received my order. Upon checking into it I realized I made a mistake when I entered my address. Product had been sent back. I had sent an email with my correct address. Honestly, I wasn't expecting a reply since my order was 3 months prior. To my surprise, Eva from customer service had replied. She had reached out to management and was able to make an arrangement to have my order shipped out to me. Even though my order was more than likely a loss on their part, they made sure to take care of me as they would've someone that placed an expensive order.

So far the ordering process online has been super easy & the reps are AWESOME, very helpful, & friendly.
A++++++

The best brand for contacts I have saw!! The prices are affordable compared to these other brands selling for 40-100 dollars! The package arrived on time without any disfigurements to the box or product. The contacts were beautiful and the best part was by far the customer service! Who cleared up any questions I had and went out of their way to help me and I was just a first time customer!

I love this company!! U have so many options to choose from, delivery is quick & any issue I've had they have resolved it.no questions asked! I've told everyone about Unicoeye ...totally recommend!!

Love love love this company!! Lenses are great. Although I notice colored prescription lenses not as available as they used to be. Colors are sold out. Need more to choose from in prescription. Still love ❤️ you!

Fantasy Sandy Brown, I'm in love. I have order a few colors. They are comfortable and look natural. I can wear them for hours. Thank you Ms./Mrs./Miss./Mr. Eva and the customer care team for answering my questions and making changes for me. Also, I was still able to receive my order fast.
Thank you

Colors!! I love all the colors!!
My package got lost. I emailed them. Eva got my problem fixed right away!! One of the colors I picked was out of stock she told me to pick out a new one no extra charge. Now they are on the way!! Can't wait to get them!!!

I always purchase my color contacts from them. They are great quality at a very affordable price. Their customer service is exceptional as well. I had an issue with one of my orders that was quickly resolved. Definitely recommend!

Shipping was fast & they look so natural!!! Prices were great & communication with the seller was beyond great

Very sweet and caring customer service! Awesome products! I will continue to buy from them! Highly recommended!!

Received 1 pair. 3 pair supposedly in local warehouse for a week???? The rest supposedly still processing for last 2 weeks???? I think I got scammed.

Estoy algo preocupada tengo miedo de haber tirado mi dinero porque parece que no llegará sale como extraviado cuando busco el tracking

Fast delivery wrong items!😒Things in life could be worst!wont send back costly and too much troubles!

I get many compliments on how beautiful my eyes are. They look completely natural and they are a few shades lighter than my natural color. I wear pure Amber. I will always buy them, I have other colors that are similar and they all look wonderful