The staff at total tools Hoppers crossing weregreat to deal with and very knowledgable on this produc dit
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Just bought my second unimig envy multi machine (I own the 250 and the 230), absolutely fantastic machines and an Australian company to boot. I've been a boilermaker for 30 years and these machines ar... もっと見る
企業が回答しました
I recently purchased the ENVY 250 from UNIMIG to complete my work in the trades. (I am a welder specialising in staircase hand rails for large construction contracts) From the first point of cont... もっと見る
企業が回答しました
I have to give a huge shoutout to Lucas at Unimig. The customer support is absolutely unreal. I don't think I've come across better customer support from any other business out there. I don't know abo... もっと見る
企業が回答しました
企業情報
当該企業による記述
We build welding and cutting products that outperform the competition. Disrupt the industry with us.
連絡先
4.7
優良
100件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Special thank you to Unimigs customer…
Special thank you to Unimigs customer service team. They were promp to communicate and resolve my issues with the machine asap. Excellent customer service.
2026年4月15日
UNIMIG からの回答
Hi Rueben, thanks for taking the time to leave a review. We’re glad our customer service team could respond promptly and help get the issue sorted for you.
Best Regards,
Unimig
UNIMIG Support Experience
I had a great experience.
UNIMIG were very helpful addressing my query. I requested the update files for the software on my AC/DC 230 welder and they were sent out very quickly with comprehensive instructions.
It gives me confidence that any other issues can be assisted with!
2026年4月10日
UNIMIG からの回答
Hi John, thanks for the review. Glad our team could get the software update files and instructions over to you quickly and help you with your AC/DC 230.
Best Regards,
Unimig
Simple and straight forward process
Simple and straight forward process, very easy to deal with Unimig as a business and always helpfull>
2026年4月5日
UNIMIG からの回答
Thanks for the review! We’re glad to hear you found the process simple and straightforward, and that our team was easy to deal with.
Best Regards,
Unimig
Very easy to deal with
2026年4月10日
UNIMIG からの回答
Hi Geoff, thanks for taking the time to leave us a review.
Best Regards,
Unimig
Service was great without hesitation…
Service was great without hesitation sorted out my issue and sent me the part I was missing for free ..
can’t recommend UNIMIG enough awesome product
Ozi Ozi Ozi
2026年4月7日
UNIMIG からの回答
Thanks for the awesome feedback, Troy. We’re glad we could get everything sorted quickly and appreciate the recommendation.
Best Regards,
Unimig
Multi Razor 230 is a great welder
Multi Razor 230 is a great welder. Answered questions quickly and provided firmware support.
2026年4月6日
UNIMIG からの回答
Hi Nick, we really appreciate your feedback and are glad to hear you’re happy with the Multi Razor 230 and the support you received.
Best Regards,
Unimig
UNIMIG からの回答
Hi Dylan, thank you so much for taking the time out of your day to leave this review.
Best Regards,
Unimig
The equipment is very easy to use
The equipment is very easy to use, easy to set up for multiple tasks and reliable.
2026年3月31日
UNIMIG からの回答
Hi Paul, thanks for taking time to write a review, we’re glad to hear you found the equipment easy to use, reliable, and simple to set up across different jobs.
Best Regards,
Unimig
I was impressed with Unimigs after sales service
I was impressed with Unimigs after sales service.
I asked them a technical question and they answered with good advice within 2 days of my enquiry.
Seems their service will be as good as their welders and you know, thats just as important 👍🏽
2026年3月30日
UNIMIG からの回答
Hi Andrew, thanks for the great feedback, we really appreciate it. We’re glad our team could help with your technical question and that the support matched your expectations. Thanks again for taking the time to share your experience.
Best Regards,
Unimig
UNIMIG からの回答
Hi Darrel, thanks for the feedback, we’re glad to hear you found it easy to use and had great service from your dealer.
Best Regards,
Unimig
The best service and support
Bought a unimig envy 230 and the service and commitment unimig have shown to help me with settings and even the welds I am doing to dial it in with me I couldn’t be happier.
Such a great customer service and support . Very happy with my experience
2026年3月26日
自発的なレビュー
UNIMIG からの回答
Thanks so much for the great feedback. We’re really glad to hear you’re happy with your ENVY 230 and that our team could help you dial in your settings and welds. We appreciate your support!
Best Regards,
Unimig
Gas hose clamp, can't get the pliers on the clamp.
I had a problem about not being able to get the clamp on the back of the welder. I asked about a different clamp. Can use it. Problem solved.
2026年3月23日
UNIMIG からの回答
Thanks for your review, Doug.
We’re glad we could help find a solution and get everything sorted for you. Appreciate your feedback.
Best Regards,
Unimig
Customer service is easy to reach
Happy with: Customer support is easy to reach and they respond quickly.
Unhappy with: (1) The cost of a replacement battery for my PAPR helmet seemed a bit excessive.
(2) The synergic settings on my new Envy 195 only allow for 2 different gas types - which seems pretty limited.
2026年3月9日
UNIMIG からの回答
Hi George,
Thanks for the review.
In regards to the PAPR battery, our replacement battery is actually one of the most cost-effective options on the market for its capacity and performance. We’ve focused on ensuring it delivers strong runtime and reliability rather than cutting corners on quality.
For the synergic settings on your Envy 195, the two gas options you’re seeing are specific to mild steel, 80/20 and 5/2, which are the most commonly used mixes in the Australian market. If you switch the material to something like aluminium or stainless steel, you’ll see additional gas options appear that are suited to those materials.
If you have any questions or want help dialling in your settings, feel free to reach out, we’re always happy to help.
Responsive and relevant support
2026年3月13日
UNIMIG からの回答
Thanks for the great feedback, Ben.
We’re glad our team could provide responsive and helpful support. We appreciate you taking the time to leave a review.
Best Regards,
Unimig
Viper Cut 30, CNC Port
Necessary information on the CNC port is not provided in the documentation. As the CNC port was a sales point and a factor in my purchase decision, this did not make for a good out of box experience.
I reached out to UNIMIG and Sarah from customer support was quick to provide a pinout diagram and arrange for their service technician to further assist.
I hadn't received a follow-up on the remaining technical questions, so after 24 hours passed, I prompted Sarah to check on the status. Following this, Petros, the service technician, responded promptly. Petros, was apologetic for the delay and provided all the information I needed.
Sarah also seems to have taken my feedback on customer expectations and overall experience constructively. UNIMIG support has been professional, knowledgeable and helpful; on the support side of things I rate UNIMIG highly.
I would have liked to see either a standard aviation connector used for the CNC port, or a matching plug and cable included, as the correct plug alone appears to cost over $50.
I have not yet tested the machine, but aside from the documentation issue, everything now appears ready to go.
Overall, if the machine performs as expected, I will be satisfied. I think it looks like a good product for its price point and should meet my needs for a DIY CNC plasma table.
2026年3月12日
UNIMIG からの回答
Thanks for the detailed feedback, Simon.
We appreciate you taking the time to share your experience and suggestions regarding the CNC port documentation and connector. It’s great to hear that Sarah and Petros were able to assist and provide the information you needed. Your feedback has been noted and is valuable for improving our documentation and overall experience.
Best Regards,
Unimig
Bought the new unumig razor and it…
Bought the new unumig razor and it works great ! I use it on site and in house.
Great customer service too
2026年3月4日
自発的なレビュー
UNIMIG からの回答
Thanks for the great review, Josh.
We’re glad to hear the Razor is working well for you both on site and in the workshop. Appreciate your support.
Best Regards,
Unimig
Fast and clear communication
Fast and clear communication. Issue resolved quickly and positively.
2026年3月2日
UNIMIG からの回答
Thanks for the great feedback, Mike.
We’re glad the issue was resolved quickly and that the communication was clear and helpful. We appreciate your support.
Best Regards,
Unimig
Very quick response to a query
2026年3月4日
UNIMIG からの回答
Thanks for your feedback.
We’re glad we could respond quickly and help with your enquiry. We really appreciate you taking the time to leave a review.
Best Regards,
Unimig
Helpful support
Called up Unimig with a question they were really helpful and cleared everything up for me. Glad to know good support still exists.
2026年3月2日
自発的なレビュー
UNIMIG からの回答
Thanks for the great feedback.
We’re glad our team could help clear things up for you and that you had a positive experience with our support.
Best Regards,
Unimig
Envy 230 is great!
I bought the UNIMIG Envy 230 recently and it has been excellent!!! I mainly use it for TIG welding aluminium and even though I don't have much experience I'm pretty happy with the results so far. I've never used a machine this advanced before so I thought it was going to be tricky to get going, but the machine was actually really easy to use. Its way better than the cheap machine I was on before. Absolutely worth the investment, 10/10
2025年12月4日
自発的なレビュー
UNIMIG からの回答
Thanks for the awesome review, Darren.
We’re stoked to hear you’re loving the Envy 230 and finding it easy to use, especially for aluminium TIG. Really appreciate the 10 out of 10 and your support.
Best Regards,
Unimig
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