Unique Vintage レビュー 277

TrustScore 5段階評価の4

3.9

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Very unimpressed. I had one order cancelled as their inventory wasn’t up to date then I ordered again and their useless shipping partner 17track didn’t bother trying to deliver the parcel to my shop w... もっと見る

企業が回答しました

5つ星のうち5の評価

I LOVE the brand Unique Vintage! I love their stylish modern take on beloved classic looks and their themed designs, plus the overall good quality of their garments - I personally have had no issues w... もっと見る

5つ星のうち5の評価

I've been a Unique Vintage customer for several years, have placed countless orders with them and been extremely pleased with virtually all my purchases. The quality is good, customer service very res... もっと見る

5つ星のうち5の評価

Phenomenal clothes and service. Long-time customer and go-to place when I have an event coming up and need something unusual and lovely. On a recent order, they had a coupon offered on a dress that wa... もっと見る

企業情報

  1. ショッピング・ファッション

さまざまな外部ソースから提供された情報

Created by a woman for women, Unique Vintage celebrates the iconic, flirty fashion of the past with modern, ready-to-wear designs for today’s woman. Started in 2000, uniquevintage.com was founded by Katie Echeverry, a vintage fashion lover who would spend her weekdays working in pharmaceutical sales and her weekends on the hunt for vintage dresses to sell on the website she had started as a fun weekend hobby. Quickly recognizing that high quality vintage items were very hard to find, Katie took a chance and began adding vintage-inspired dresses to her site, seeing sales skyrocket almost immediately. This was all it took for Katie to know that her weekend hobby was much more than just that, leading her to ditch the doctor’s offices and take on UV full time. As UV’s business continued its path of exponential growth, Echeverry opened a 4,600-square-foot brick and mortar boutique in 2008. This storefront location has stood as an iconic destination on the historic vintage row of Magnolia Boulevard in downtown Burbank since. In August 2015, Unique Vintage unveiled its first major renovation since its initial opening. Despite having several opportunities to move her business out of her hometown, Echeverry has remained committed to maintaining her local roots for the company. She cares deeply about the city of Burbank and prioritizes the store’s contribution to Magnolia Park. Since those early days, Unique Vintage has continued to grow, launching its very own Unique Vintage brand label to better serve the needs of the UV girl, while continuing to carry the retro-inspired labels that helped to put UV on the map. Building on the Unique Vintage label, UV has also launched exclusive collaborations with Barbie, Pantone, Coca-Cola, Universal Monster and more.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

277件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 35%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

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5つ星のうち1の評価

Very unimpressed

Very unimpressed. I had one order cancelled as their inventory wasn’t up to date then I ordered again and their useless shipping partner 17track didn’t bother trying to deliver the parcel to my shop which is open everyday except Sunday. Now I have to wait for the parcel to return to Unique Vintage before i can get a refund which may take weeks. Not recommended. 😡

2026年6月10日
自発的なレビュー
Unique Vintage ロゴ

Unique Vintage からの回答

Hi Annette, thank you for sharing your experience, and we're very sorry for the frustration this has caused. We understand how disappointing this situation is. We're currently looking into the status of your package and will keep you updated via email as soon as we have more information. We appreciate your patience and apologize for the inconvenience. -UV Darlings

5つ星のうち2の評価

Hit or miss

I love some of the clothes I've bought on their site. Some are amazing, high quality. Some are made so cheap. Their sizing is all over the board. I'm usually a 6/M. Sometimes it fits, sometimes I'm swimming in it, sometimes it's way too tight. Which leads to the rub. Their exchange process is a nightmare. I sent an item in for an exchange and they charged me an additional $40 because the dress was no longer on sale! I had to fight that. They've missed issuing credits, you have to track your refunds. And I've ordered stuff that the "forgot" to ship.
I'd love to keep ordering the clothes but I can't stand the customer service. It's not worth it.

2026年6月9日
自発的なレビュー
Unique Vintage ロゴ

Unique Vintage からの回答

Hi Juliette, thank you for sharing your experience. We're sorry to hear you've had some frustrations with past orders and exchanges. We did take a look at your exchange, and we can confirm it was processed as an even exchange, so you were not charged any additional amount for the replacement item. We appreciate your feedback regarding sizing and the exchange process, and we'll be sure to pass it along to the appropriate team. Thank you for giving us a try, and we truly appreciate your support. -UV Darlings

5つ星のうち2の評価

Do NOT recommend

Scam company. Will spam your email when selecting to opt out, website does not work properly, will charge to for returns even when purchasing free return option, then when given return options will only provide those with a fee. Would highly recommend taking your business elsewhere. Edited 6/8/26: The company was given the opportunity to make it right and did nothing until posting a complaint online. While the company does have some nice products, their website is glitchy and customer service does not account for this unless you escalate by complaining online. It’s a shame, they have some cute stuff, but I won’t purchase again due to other technical issues and the customer service.

2026年6月2日
自発的なレビュー
Unique Vintage ロゴ

Unique Vintage からの回答

Hi Amanda, we’re sorry to hear about your experience and appreciate your feedback! We’d like to assure you that we are a legitimate company, and our Customer Support team has already reached out to help resolve your concern regarding the pickup fees for your return. We apologize for any confusion and appreciate the opportunity to make this right. -UV Darlings

5つ星のうち5の評価

really cute, quality clothing

I've been a Unique Vintage customer for several years, have placed countless orders with them and been extremely pleased with virtually all my purchases. The quality is good, customer service very responsive and I've never had any issues with shipping or refunds. I love the vintage vibe where I can find clothing not readily available on other sites. Especially love their prints! (I have everything from cowgirl prints to cats, rainbow petticoats and retro swimsuits, all very cute!

2026年4月30日
自発的なレビュー
5つ星のうち5の評価

Phenomenal clothes and service

Phenomenal clothes and service. Long-time customer and go-to place when I have an event coming up and need something unusual and lovely. On a recent order, they had a coupon offered on a dress that was not actually eligible for the coupon, but still honored the coupon price (even after I had placed the order). They sent that part of the refund so quickly and the customer service agent, Sheela was wonderful. Thank you!

2026年5月27日
自発的なレビュー
5つ星のうち5の評価

Fantastic company

Fantastic company. So many vintage style clothing in a range of sizes, brands, and prices. They offer affordable payment plan options as well, amd everything is gipped quickly.

2026年5月25日
自発的なレビュー
5つ星のうち5の評価

Awesome Vintage Looks

I love their clothes—bold, unique vintage reproduction pieces. Great variety and quality. My recent purchase was a 70a style patchwork maxi dress in pastel shades, reminiscent of a vintage Gunne Sax. Love it and the fit is great.

2026年5月20日
自発的なレビュー
5つ星のうち5の評価

I ordered the green and pink swing…

I ordered the green and pink swing dress off of this site; and I absolutely love it! The quality is so nice. I was able to use my iron on it with no issue to remove a few wrinkles. I definitely would buy from this site again- whether it be dresses, some petticoats, etc. love it! :)

2026年5月16日
自発的なレビュー
5つ星のうち5の評価

I LOVE the brand Unique Vintage

I LOVE the brand Unique Vintage! I love their stylish modern take on beloved classic looks and their themed designs, plus the overall good quality of their garments - I personally have had no issues with anything I purchased from UV falling apart or fraying too soon with proper care, etc. - plus I love their support of PRIDE and its community ❤️ 💜 ♥️ 😀 💕 💙

2026年5月14日
自発的なレビュー
5つ星のうち5の評価

Unique Vintage for the Win!

I've shopped with Unique Vintage for several years and have never had any issue with returns or exchanges. Customer service has always been very thorough and helpful. Delivery is always quick. I like their collaborations, like the Barbie line, and I love their distinct look. I think the quality of the clothes is on point with the price. I find their dress cuts flattering such as the Stephanie dress and the Shopper dress. I have zero complaints and will purchase from them again in the future.

2026年5月13日
自発的なレビュー
5つ星のうち4の評価

Size-inclusive cute clothing

I really love that the shop is size-inclusive. It can be very difficult to find plus-sized clothing (even XL) that is not “mother of the bride,” and I’ve found the clothing to be very interesting and flattering. I get a lot of compliments and questions about where I have gotten pieces, and I’ve been happy with most of the items I’ve purchased. I also find that there are constantly new items available, which has been fun for finding new things. That has also meant that there is a great deal of variety of the types of items that I like.

I’ve gotten used to ordering based on my measurements online, and I have had to exchange some items because the sizing guide has been incorrect for me (it might be more accurate for other sizes). I’m guessing this has more to do with the individual companies that make the clothing, but that’s made it a bit more complicated. I would say that tops have been more reliably true to size for me than bottoms. I am also relatively short, and bottoms have not generally had a short length available.

Overall, I keep coming back, so my experience has generally been quite positive. I recommend their items for anyone looking for a retro-inspired or simply more “unique” (sorry) look.

2026年4月15日
自発的なレビュー
5つ星のうち5の評価

A Satisfied Customer

I have made several purchases in the past and everything I have ever ordered has been great. I love the truly "unique" items I have bought and always get great compliments when I wear them. The orders are always shipped promptly and I receive them in excellent condition. I would recommend Unique Vintage to anyone who likes vintage, one-of-a-kind items.

2026年5月5日
自発的なレビュー
5つ星のうち1の評価

Refunds Take Forever; Charged $17 to Return One Swimsuit

Return was delivered to their warehouse ten days ago and I'm still waiting for a refund. Item unworn, unwashed, in fact, I tried it on, didn't fit and I returned it the same day I received it. There's no reason to put a hold on funds for this long. I think their company is a logistics nightmare where there are multiple warehouses and no centralized location, almost like a drop shipper. Not a good business model.

Update: Finally received the refund, but it was a fraction of what I paid. They held onto $17.09. For what? Return shipping to ship one swimsuit to a neighboring state? It said return shipping was around $7, not $17. So I paid almost $20 to try on a swimsuit and send it back. Am I paying for the privilege? Don't deal with this company. They will screw you out of money any way they can. Unbelievable. Enjoy your $17, @$$40Les!

2026年5月1日
自発的なレビュー
5つ星のうち5の評価

Classic to the T

If you like, Unique, classic, fashion from all eras that encompasses body type of all… this website is for you. I have shopped on this site for years and I have never been disappointed. I’ve even turned people onto it if you are a true vintage lover.., check this website out

2026年5月3日
自発的なレビュー
5つ星のうち5の評価

Super cute clothes

Super cute clothes, and I love how they are inclusive about sizing! I hardly find any store that offers plus size clothing! I never thought I could still style myself with cute 80's 'clothing without looking trying hard with my body size! Plus customer service is pretty quick to respond and friendly! Highly recommended! :)

2026年5月2日
自発的なレビュー
5つ星のうち5の評価

Cute stuff

I recently bought a strawberry shortcake jacket from UV and I’m delighted with it. Good quality material, fair price. I’m looking forward to wearing my cute jacket.

2026年5月1日
自発的なレビュー

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