Gutters were installed over a year ago. They failed and pulled away from the roof. We’ve called to get them redone several times nobody would call us back. Finally they were supposed to come today thi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Gutters were installed over a year ago. They failed and pulled away from the roof. We’ve called to get them redone several times nobody would call us back. Finally they were supposed to come today thi... もっと見る
企業が回答しました
My experience with Devin Wells was super nice. He helped me understand the difference in several types of windows. Explained in detail the pros and cons as well as pricing for each option. When we dec... もっと見る
企業が回答しました
Does not support disabled Purple Heart veterans. They hate our troops and veterans. Nasty and a no call no show. I was treated better by terrorist on 9/11 in the marine corp than this company has tre... もっと見る
企業が回答しました
We had a amazing experience all the way from sales to install. Samuel our sales guy was knowledgeable about products and worked with us to find what worked in our prices range. And guy that took seco... もっと見る
企業が回答しました
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling. Universal Windows Direct of Columbus opened in 2016. Our products feature the exclusive UniShield brand and come with a transferable lifetime warranty on materials and labor. We are a fully licensed, bonded, and insured company and EPA Lead-Safe certified.
3563 Interchange Rd, 43204, Columbus, Ohio, 米国
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The installation team arrived on time, did a great job, and cleaned up all the debris. The windows look great.

Universal Windows Direct - Columbus からの回答
The entire process was pleasant. From ordering to installation. I love my new windows!!!

Universal Windows Direct - Columbus からの回答
Nick did a great job installing the window. Very professional and efficient. Our overall experience was excellent.

Universal Windows Direct - Columbus からの回答
Devin spent all day at our house as we are in the middle of remodeling our home. He had expert advice based on being in the business over 20 years with what would work best. We loved the explanation on the efficiency and how the energy star rated products will help lower the energy costs for our home. He was honest and very knowledgeable on all the products. We can’t wait to see the transformation our home will make !

Universal Windows Direct - Columbus からの回答
The 2 gentleman arrived by 4:15 and were done by 6pm. The install was quick and my window looks better than the original. I appreciate their attention to detail. They took the old one and cleaned the work area up. I was extremely please with the vinyl window caps vs the aluminum ones that were there before. Makes it a much clearer look. Thank you so very much.

Universal Windows Direct - Columbus からの回答
Devon Wells did a great job explaining and educating. He is personable and we felt comfortable without feeling pressured.

Universal Windows Direct - Columbus からの回答
Devin was very helpful and explained all the features of the windows.

Universal Windows Direct - Columbus からの回答
Devin Wells is a great salesman! He is very pleasant, extremely knowledgeable and thorough! I would recommend him to anyone interested in new or replacement windows.

Universal Windows Direct - Columbus からの回答
Great personality on time product knowledge. Would definitely recommend Devin Wells to anyone. Glad to do business with him.
Awesome individual!!!

Universal Windows Direct - Columbus からの回答
Devin Wells was amazing. Not only did he squeeze us in last minute he stayed late to help ensure we were getting the best deal. Call immediately.

Universal Windows Direct - Columbus からの回答
Devin Wells was very knowledgeable on all the products. Was a very pleasant experience learning from him. He was great to work with and can't wait to have my new windows installed.

Universal Windows Direct - Columbus からの回答
I had my windows replaced by Universal Windows Direct about a year ago, and was very pleased with the install process and the install team. The windows are good quality and I’ve been enjoying them for a year. Today I had my front door, side, light, sill and storm door replaced by Universal Windows Direct. John Bautz was the crew leader of the team. John and his team did a wonderful job on installation and clean up and making sure I knew everything about the door. They even uninstalled and reinstalled my doorbell for me. The new door and seals very well and looks great. I would recommend Universal Windows Direct for window and door replacements. I would welcome John’s team back for replacements or installations in the future.

Universal Windows Direct - Columbus からの回答
Nick was my installer. He was very professional. He cleaned up all debris from the install both inside and out. Trim looked perfect inside and out. He finished around 530 pm. During the night there was a huge storm that brought high winds and a lot of rain. My windows are awesome! Kudos to Nick!!

Universal Windows Direct - Columbus からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。