Great British company. Products are brilliant and score very highly on Yuka. Very helpful with any questions about their products, skincare advice etc. I will not use any other skincare products now... もっと見る
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I've been using UpCircle eye cream for quite some time now and have always been really happy with it. I recently contacted their customer service team about a small issue, and they were absolutely bri... もっと見る
The products are good but customer service is terrible. I placed two orders by mistake, contacted them straightaway, they said they couldn't cancel the duplicate, I would have to return it paying ret... もっと見る
企業が回答しました
I have been using Upcircle skin care for over a year now and love their products. I recently bought the new ceramide gel and found it to be every bit as good as my other favourites. Because it was a n... もっと見る
企業情報
当該企業による記述
Nature gives us lots of wonderful ingredients that make our skin healthier and more radiant – like used coffee grounds and brewed chai tea spices. But they often end up going to landfill. Why should all that good stuff go to waste? It shouldn’t. That’s why, at UpCircle, we elevate leftover natural ingredients, bringing them back to life as beauty products your skin will love. And as well as being 100% natural, our skincare range is also 100% brilliant. Because you shouldn’t have to choose between doing the right thing and getting the best results. With UpCircle, you get to enjoy the uplifting benefits of nature’s own skin rejuvenators – and do the planet some good, too. That’s all round better skincare.
連絡先
Railway Arch 316, Blucher Road, SE5 0LH, London, 英国
- +44 (0) 800 368 9570
- customercare@upcirclebeauty.com
- upcirclebeauty.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 60%に回答しています
通常2週間以内に回答
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Super helpful experience
Enjoyed receiving the samples to help me with my choice for future purchases.
Excellent communication when I asked for help with my order.
There customer service is outstanding
There customer service is outstanding. There products are amazing.
I was looking for a new skincare…
I was looking for a new skincare routine containing natural ingredients. I was recommended UpCircle by a friend. I have a Nut allergy so called UpCircle and spoke to Meg who was extremely helpful. She also happened to have a Nut allergy so advised exactly what products I could and couldn't use. 10/10 experience and I cannot wait to receive my products. Thank you UpCircle!
Really impressed with the UpCircle Powder-to-Foam Face Wash!
I absolutely love this face wash! It foams up so much, meaning you only need a tiny amount each time. I’d be surprised if this little bottle doesn’t last me 9+ months!
It’s really gentle on my skin but incredibly effective, especially at removing makeup. I normally double cleanse, but with this I can usually get everything off with just one wash. My skin feels clean and looks lovely and bright afterwards without feeling stripped or dry.
I’ve also been really impressed with UpCircle as a company. Their communication is excellent, and their rewards scheme is brilliant, definitely worth signing up and keeping an eye out for their sales too!
Overall, I’m really impressed and would definitely recommend it.
I had a response and solution to my…
I had a response and solution to my query from customer service within 5 minutes. The products are outstanding as is the service. I will continue to use their fabulous products.
Excellent customer service
I cannot fault Upcircle's customer service. I had an issue with a product and I was contacted with a solution which I was very happy with. They didn't have to do what they did and to be honest, even if they hadn't, I would still shop with them as their products are fab.
Gorgeous products
I started using Up Circle face products a year ago and love them all (cleansing balm, moisturiser, sun cream and eye balm). Just started using the body oil too for my dry legs and it is gorgeous. Bit of a blip with last order but customer service team were second to none and had things sorted and replacement sent within a couple of days. Very impressed all round.
Great products and quality of service
I’ve been using the UpCircle cosmetics for a few years now and have always been happy with the quality of the products and with how effective they are. Furthermore, when things went wrong with my latest delivery, the problem was sorted out promptly with understanding and the replacement items sent straight away. Great customer service and a wonderful quality of products.
Lovely feel and easily absorbed
Lovely feel and easily absorbed , slightly strange scent at first but its grown on me !
All my queries regarding my account…
All my queries regarding my account dealt with rapidly and correctly. Fabulous shampoo and conditioner, I wont be using anything else. I set up a subscription and because I changed my shop pay account I was worried my subscription would be lost, customer services dealt with it rapidly putting my mind at rest.
Customer Care is exceptional !
I had a problem with a jar of my ususal face cream.
I emailed Customer Care and received a very swift response.
I was asked to provide some details, which I did.
Again a very swift reply, and very satisfactory resolution, in a friendly and caring manner.
Always fantastic service from this wonderful company, who I am a very faithful customer of. 🤩
Upcircle products are proving to be…
Upcircle products are proving to be consistently the best I have ever purchased. The one issue I had was dealt with quickly and a free substitute was sent within a couple of days. Great company all round.
Love Upcycle. GREAT Company!
Love Upcycle. Great company to deal with. Love the serum and the scents.
Fast delivery and very useful samples to try before you buy.
The samples were far too small…
The samples were far too small to make a judgement on these products .
Shampoo was lovely but the conditioner 'locked' my hair up . Had to use my regular conditioner to be able to conb/brush my hair through .
Love the story and ethics behind the products though . But not for me
What’s not to love?!!
Far and away the best eye cream I have ever used. Also love the custard apple serum and new gel moisturiser.
All of this and it’s made from up-cycled ingredients, everything is biodegradable and all the packaging is recycleable .
Brilliant!!
Healthy, hydrated skin!
I bought the peptide serum and a sample of the night cream. Both were so good that I then bought the night cream too! My skin looks hydrated and healthy. Friends have commented on how good it looks! Very happy with my purchases.
Fabulous products and swift professional customer service ❤️
As always every single product that i have purchased have been absolutely fabulous. I tried the mystery box for the first time as it was discounted and every single product is divine. I have been a customer of Upcircle for a while now and keep coming back as I love the ethics and beautiful products that they have and still continue to create. I would 100% recommend to give this company a try as like me you won't be disappointed ❤️
Also I was missing a free travel size sample from my order which was delbt with swiftly and professionally by their customer service.So a big thank you for that as I am now going to order the full size Hand and body cream as it is divine ❤️
I am really enjoying your products
I am really enjoying your products, reliable and informed delivery process. Good customer support, thank you!
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